Customer Service Housekeeping Supervisor

TAKITA ENGLISH

*** ******* **. ***. ****, Austell, GA 30168 +678-***-****

*************@*****.***

PROFESSIONAL SUMMARY

Goal-oriented and problem solver with 10 years of experience in management, production, customer service and training new staff.

Staff Supervision

CORE COMPETENCIES

Code structure

Team work

Record Keeping

PROFESSIONAL EXPERIENCE

Cait & CO

Industrial Worker 09 February, 2021 - Present

Oversee multiple manufacturing products

Work with a team to produce and bottle up cosmetic products Resolve in-house production inefficiencies, establishing qualifications and procedures for customer satisfaction

EDUCATION

Bachelor of Science - Criminal Justice

September 2020 - present Strayer University

Omni Hotel

Coordinated the cleaning and sanitizing of over 60 guests rooms and suites Assigned duties, developed schedules and provided feedback for 20 housekeeping staff members

Handled inventory and ordered cleaning supplies and linens for the housekeeping department

Trained new employees on the housekeeping staff as well as on the security staff Best Western Hotel

Worked closely with upper-level management and staff to ensure hotel goals Performed room inspections and common areas to ensure staff work quality Provided coverage when needed

Housekeeping Supervisor 28 March, 2014 - 19 March, 2020 Assistant Housekeeping Supervisor 01 July, 2011 - 03 February, 2014 Multitasking Ability

Customer Service

Dispute resolution

Organization

Contact this candidate