Customer Service Data Entry

EXPERIENCE

EDUCATION

SHAWNDA RICHARDSON

***** ****** ****** ** *******, TX, 77396 281-***-**** ***********@*****.*** CIOX HEALTHCARE SYSTEMS, HUMBLE, TX

CHART RETRIEVAL, Nov 2021 - Present

Travels to provider offices within the region assigned and retrieves medical charts (both paper and electronic forms) and uploads them into our secure system.

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• Follow PHI guidelines and regulations.

• Hippa Compliance

FEDEX EXPRESS, HOUSTON, TX

CASUAL COURIER DRIVER, Oct 2020 - Present

• Operator of company vehicles,

• Providing courteous and efficient delivery of packages.

• Providing related customer service functions.

TEXDENT INC, WOODLANDS, TX

COLLECTOR/ INSURANCE PROCESSOR, Sep 2011 - Present

• Prepare insurance claim forms or related documents and review them for completeness.

• Post or attach information to claim file.

• Contact insured or other involved persons to obtain missing information. Lifetime Dental, Cypress, TX

OFFICE ASSISTANT/ LEAD DENTAL ASSISTANT, Dec 2005 - Jun 2011

• Scheduling, Billing, Payroll, Filing, Inventory Control, Treatment Coordinator, Recall Coordinator,

• Customer/Patient Relation, Assist with all dental duties

• Osha and Hippa Compliance, Dentrix, Dexis

EAGLE LOGISTIC, HOUSTON, TX

FILE CLERK, Jul 2002 - Oct 2004

• Customer Service

• Answer calls

• Sort selected documents, light data entry, Numeric and Alpha Filing. TX Home Healthcare, Houston, TX

OFFICE ASSISTANT, Mar 2000 - Aug 2001

• Answer inbound and outbound calls, Customer service assistant, Data Entry, Numeric and Alpha Filing

• Light Payroll duties

• Light scheduling, Computer Skills, Typing 40 wpm. Texas Southern University

Houston, TX

CERTIFICATIONS

REFERENCES

CAREER OBJECTIVE

Nursing/ Business (May 2005)

Astrodome Dental Assisting School

Houston, TX

Certification Dental Assisting (Jun 1996)

Westbury Senior High

Houston, TX

High School Diploma (Jun 1992)

• GPA: 3.0

• Registered Dental Assistant

References available upon request

Hard-working professional with years of experience and a proven knowledge of patient relations, conflict resolution, and service measures. Aiming to leverage my skills to successfully fill the associate role at your company.

Contact this candidate