Customer Support Mis Executive

EDUCATION

BACHELOR OF BANKING & INSURANCE, MUMBAI UNIVERSITY

JUN 2009 – JUN 2012

HSC, MAHARASHTRA BOARD

JUN 2008 – MAR 2009

SSC, MAHARASHTRA BOARD

JUN 2007 – MAR 2008

EXCELR SOLUTION

DATA ANALYST-2024

WORK EXPERIENCE

SARITA J VISHWAKARMA

Sr MIS Executive

CAREER OBJECTIVE

To succeed in an environment of growth

and excellence and earn a job which

provides me job satisfaction and self-

development and help me achieve

personal as well as organization goal.

CONTACT

PHONE:

+91 – 869-***-****

ADDRESS-

Hanuman Nagar, Chakala, Andheri East,

Mumbai – 93, India

EMAIL:

*************@*****.***

Birthdate:

17th May 1992

EPS World Wide – (Aug 2012 – May 2019)

Industry Type-Courier & logistics

Operations & Billing Executives -

Solving queries related to pick up and deliveries over call and email.

Enter validating invoices. (purchase and sales)

Preparing monthly invoice.

Creation & working on MIS Report like – Monthly & Weekly sales report, overdue reports.

Solving issues related to invoices and payment.

Creation of E-way bill

Customer support over email & call.

Checking KYC details of vendor before receipting or delivering a shipment.

Fone2Serve - (Jul 2019 – Aug 2022)

(Client – Pidilite Industries Ltd, HO)

Industry Type- Adhesives, Chemicals & Textile Resins Operations/Loyalty Sr Executive –

Providing analytical support to senior management by preparing dashboards zone wise on sales data.

Creating multifunctional reports by using various formulas and formats, product wise for better understanding on growth and contribution by that product on overall sales.

Working on the schemes as per plans with the help of field team at Pan India level for distributors and retailers to increase sales of the company.

Preparing the MIS of scheme settlement and end to end timely settlement for the qualified retailers in the schemes

Preparing automated scheme settlement reports and maintaining YOY trackers for multiple schemes,

throughout the year for better outgo visibility

Handling Loyalty Platform and creation of barcode.

Also have knowledge of SAP (PO creating/SRN).

Validation of vendor invoice and taking follow up with Accounts.

Contractors KYC Verification.

HP Adhesives - (Aug 2022 – Till date)

Industry type-Adhesives & Sealants

(Sr.MIS EXECUTIVE)

Creation of MIS all cluster wise on daily basis.

Validation of invoice

Taking follow up with sales Team.

Monthly MIS of Target vs Ach with product wise.

Forecasting Working on Monthly Basis.

Monthly & Quarterly Schemes Settlement Working.

Handling channel finance (Udaan) For invoicing and taking follow up with parties and accounts team till payment settlement.

SKILLS

Communication.

Ability to Work under Pressure.

Decision Making.

Time Management.

Self-motivation.

Conflict Resolution.

Adaptability.

Contact this candidate