Support Worker Personal

ROSEMARY NKECHI NWAKA

*** ****** ****** ***** ****, ON M2R 2K8

Phone: 647-***-**** ● Email: ********.*********@*****.***

PERSONAL SUPPORT WORKER

HIGHLIGHTS OF QUALIFICATIONS

Personal Support Worker Certificate (2020)

Experience working in a long-term care facility as well as individual client’s homes

Excellent communication, both written and verbal pleasant courteous associate based on knowledge professionalism and integrity

Demonstrated ability to work effectively with all levels of staff, transdisciplinary teams, patients and their families

Dedicated to promoting client dignity, independence, comfort, mobility and safety

Strong knowledge of client’s physical, cognitive and mental health conditions

Prove track record in high quality customer service, excellent performance history and attendance record

Excellent judgment and tact combined with strong problem-solving and analytical skills when addressing issues

Computer knowledge of MS Office, Internet Search Engine and Email applications

RELEVANT SKILLS AND EXPERIENCE

Personal Support Worker

Assisted residents to complete activities of daily living, including personal hygiene, feeding, and toileting; helped residents to clean and maintain eyeglasses, dentures, and hearing aids

Cared for elderly patients within long-term care centres; and group homes, leveraged gentle persuasive approach to care for residents with dementia, challenging behaviour, and Alzheimer’s disease

Provided preventative care to residents by positioning and applying skin care treatments to prevent/treat sores

Helped residents with ambulation, and transferred residents utilizing electric/manual equipment and lifting devices

Performed routine wound management, medication administration, and specimen collection

Prepared and distributed beverages and snacks to residents; updated entries on nourishment supplements

Cleaned and organized resident rooms; replaced soiled linen and removed trash from all rooms

Assessed resident well-being, including vitals, weight, and daily input/outputs; document and report changes in health status to supervising healthcare providers

EMPLOYMENT EXPERIENCE

Personal Support Worker VHA Home Healthcare, Toronto, ON 2023 - 2024

Personal Support Worker Grace Villa Nursing Home, Hamilton, ON 2020 - 2021

Personal Support Worker Wexford Long Term Care Homes, Toronto, ON 2021

Personal Support Worker Humber Height Long Term Health Care, Etobicoke, ON 2020

Personal Support Worker Sienna Senior Living Scarborough, ON 2020

Private Home Caregiver/Nanny Waterloo, ON 2020

Private Home Caregiver/Nanny Chart Well Willow Grove Long Term Care Residence, Hamilton, ON 2020

TRAINING AND CERTIFICATION

Personal Support Worker Training Certificate Yorkdale Adult Learning Centre, Toronto, ON 2020

Standard First Aid and CPR/AED Level C Training and Customers Service Red Cross, Toronto, ON 2020

Service Excellence Training Ontario Tourism Education Center, Toronto, ON 2018

Worker Health and Safety Awareness Training Ministry of Labour, Toronto, ON 2018

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