Customer Service Medical Assistant
Resume:
Justice Patrick
Medical Assistant
just ********************@*****.***
Montgomery, AL
http://linkedin.com/in/justice-pat
rick-b40747196
SUMMARY/OBJECTIVE
A motivated medical assistant with excellent patient care skills in providing quality healthcare services. A proven communicator and collaborator with teams in building rapport to deliver exceptional care. WORK EXPERIENCE
Medical Assistant
Dr. Jeffrey Underwood, M.D. Family Medicine Montgomery, Al December 2019-September 2021
• Conducted comprehensive interviews with patients to obtain their detailed medical histories.
• Monitored vital signs such as blood pressure and weight accurately for optimal patient health management.
• Administered medications under physician's direction ensuring correct dosage and timing.
• Prioritized patient comfort through empathetic interactions leading to increased satisfaction levels.
• Maintained accurate patient records facilitating effective ongoing medical care.
Phlebotomist Intern
Dr. Belfondia Pou, M.D. Family Medicine Montgomery, Al April 2023
• Conducted comprehensive interviews with patients to obtain their detailed medical histories.
• Monitored vital signs such as blood pressure and weight accurately for optimal patient health management.
• Administered medications under physician's direction ensuring correct dosage and timing.
• Prioritized patient comfort through empathetic interactions leading to increased satisfaction levels.
• Maintained accurate patient records facilitating effective ongoing medical care.
Assistant Manager
Cricket Wireless Montgomery, Al March 2022–July 2022
• Delivered high-quality customer service resolving issues effectively leading to improve customer satisfaction rates.
• Demonstrated exceptional communication skills in handling product complaints professionally while maintaining the confidentiality of personal identifiable information.
EDUCATION
Name of School: H. Council Trenholm State Community College Montgomery, AL CERTIFICATIONS/LICENSES
American Allied Health (National Certified Phlebotomy Technician, CPT9AAH #10131701), April 2023 HIPAA Training Certification, March 2023
SKILLS
Patient Care, Vital Signs Monitoring, Medication Administration, Medical History Interviewing Blood Sample Collection and Labeling, Laboratory Procedures Execution Customer Service Skills
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