Customer Service Sales Manager

AYMAN NABIL MOSTAFA SADEK

CAREER OBJECTIVES:

-To attain position in any field that is pertinent to my qualification which provides growth and opportunity in making oneself a vital part of the company wherein my abilities, skills, training, and experience will be the most effective in furtherance of achieving the goals and objectives.

-To learn more which can help me to be a better employee as well as an individual being.

-To achieve long term goals with the organization that provides growth and opportunity to individuals.

Dubai, United Arab Emirates

Mobile # : 058*******

WhatsApp # : 058*******

Email address :

*************@*****.***

PERSONAL INFORMATION:

AGE : 35 yrs.

GENDER : Male

BIRTHDAY : June 2,1989

BIRTHPLACE : Cairo, Egypt

HEIGHT : 5’11“

WEIGHT : 110 kg.

CITIZENSHIP : Egyptian

RELIGION : Islam

CIVIL STATUS : Married

EDUCATIONAL BACKGROUND:

Tertiary/ College

Ain Shams University

Bachelor’s degree in Commerce

Cairo, Egypt

WORK EXPERIENCES:

SALES MANAGER

Alburaq Alzahbi General Trading LLC.

Business Village, Dubai UAE.

August 2023- November 15,2024

CONSULTANT/ PUBLIC RELATIONS OFFICER

Cleopatra Group of Businessmen Services

March 2022- July 2023

(In-charge of the overall government related documents of the clients and employees. Provides expert advice, analysis and solutions. Contributes to improvement and development of a business plan.)

TEAM LEADER

Expo 2020 Egypt Pavilion

Expo Road, Dubai South District, Jebel Ali. (Part-time)

(In-charge of ushers’ work schedule and allocation. Correspond with the top officers on different work-related matters)

DUBAI AIRPORT CUSTOMER SERVICE TEAM LEADER

First Security Group- Airport Terminal 2 Dubai, UAE

(February 2021- February 2022)

SALES MANAGER

Traderson General Trading L.L.C

Jebel Ali, UAE (June 1, 2020- December 2020)

ASSISTANT MANAGER

Club Apparel ( Coldstone Creamery )

Sharjah, UAE (2019-2020)

(In charge of overall management and documentation in assigned branch location) SPECIAL SKILLS:

• Proficient in communication (English &

Arabic language and phrases).

• Computer literate (knowledge in MS

Word, MS Excel, MS PowerPoint, Movie

Maker, Adobe Photoshop, Oracle)

• Resilient in different kinds of duties and

can work multi-tasking.

• Knowledge in people management,

documents control and payroll.

• Has the ability to communicate in

courteous manner and right conduct.

• Fast-learner and can work under time

pressure.

• Able to achieve targets and sales

through suggestive selling and good

customer service.

• Ability to follow any kind of work

instruction as per profession.

• Trained Emergency First Aider.

I hereby certify that all the information

provided is proper and correct with

the best of my knowledge.

AYMAN NABIL MOSTAFA SADEK

ASSISTANT MANAGER

Kuwait Food Americana Company (Pizza Hut)

Dubai, UAE (2016-2018)

(In charge of overall management and documentation in assigned branch location) SUPERVISOR

Kuwait Food Americana Company (Pizza Hut)

Dubai, UAE (2013- 2016 )

(In charge of overall staff management, scheduling and training.) GUEST EXPERT (CUSTOMER SERVICE)

Kuwait Food Americana Company (Pizza Hut)

Dubai, UAE (2010 – 2013)

(Responsible for achieving sales target and expertise on excellent customer service.) SALES REPESENTATIVE

Orby Company - Cairo, Egypt (2008 – 2010)

(Keeping the target on sales, dealing with different kinds of clients and customers & expertise in contributing to effective marketing strategies.) CUSTOMER SERVICE REPRESENTATIVE

Khalid Nemea - Sharm Elshiek, Egypt (2006 – 2008)

(Prompt reception of direct calls from the clients’ inquiries. Expertise in regards with general administrative and clerical support. Handle and resolve customer complaints. In charge of the supervision of the records of the customer interactions and transactions.)

FRONT DESK CLERK (CUSTOMER SERVICE)

Blue Reef Hotel - Sharm Elshiek, Egypt (2004 – 2006)

(Expertise on customer service and handling customer complaints.) GUEST EXPERT (CUSTOMER SERVICE)

Kuwait Food Americana Company (Pizza Hut)

Cairo, Egypt (2002 – 2004)

(Expertise on customer service and handling customer complaints.)

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