Recruiter
Resume:
MONIQUE D. GREGORY www.linkedin.com/in/monique-gregory
*********@*****.***
Hyattsville, MD
HUMAN RESOURCES LEADER & BUSINESS PARTNER
HIGH IMPACT TALENT ACQUISITION SPECIALIST RESULTS-DRIVEN RECRUITER SOURCING TOP TALENT ACROSS INDUSTRIES EXPERIENCED PEOPLE CONNECTOR BRIDGING GAPS BETWEEN CANDIDATES & COMPANIES Expert in Talent Acquisition with 10 years of progressive Recruiting experience. Strategic business partner and catalyst for innovative initiatives that support business strategy, productivity, and profitability. Capable of transitioning Recruiting and Operations teams into highly effective ones as well as leading organizations through accelerated growth & rapid change. Proven track record as a Talent Acquisition strategist for guiding organizations of all sizes across multiple industries to drive growth through strategic hiring and achieve business requirements. SKILLS
Recruitment Strategy ATS Implementation & Optimization Employee On-boarding Training & Development Talent Sourcing Pipeline Management Candidate Assessment & Interviewing Negotiation & Offer Management Recruitment Marketing/Branding Relationship Building Candidate Engagement Staffing Coordination/Scheduling Personnel Records Payroll Processing Performance Management & Coaching HR Policy Implementation Benefits Administration Job Fairs/Hiring Events
CAREER DEVELOPMENT & ACCOMPLISHMENTS
AMAZING LASH STUDIO, Crofton, MD February 2024 – December 2024 Studio Director
Managed all aspects of studio operation ensuring a high level of service and execution of organizational standards.
● Oversaw full-cycle talent acquisition, on-boarding, and training for all staff, ensuring the recruitment of top-tier professionals (Licensed Lash Technicians, Licensed Estheticians & Front Desk Agents)
● Developed training programs to enhance staff performance in sales, customer service, and operations, while also leading employee engagement initiatives to improve retention
● Partnered with owners to analyze performance data and align workforce strategies with business goals
● Managed HR functions such as performance management and scheduling to ensure compliance
● Provided coaching and support to staff, enforced policies, and optimized operational efficiency THE STILL POINT SPA, Takoma Park, MD February 2020 – August 2023 Spa Manager
Managed day-to-day spa operations to successfully achieve sales goals, business objectives and overall spa profitability.
● Led the full-cycle recruitment, on-boarding, and training of all employees (Licensed Massage Therapists, Licensed Estheticians, Licensed Acupuncturists, Holistic Health Practitioners, Spa Attendants, and Customer Care Coordinators), fostering a culture of professionalism, teamwork, and service excellence
● Developed and implemented training programs to enhance staff performance and retention, while mentoring employees to align with organizational goals
● Managed payroll, benefits, scheduling, and compliance with local laws
● Improved employee retention by 25% post-pandemic via enhanced onboarding, safe workplace initiatives and employee engagement strategies
● Achieved employee satisfaction with increased eNPS (Net Promoter Score), ensuring the hiring and onboarding process was seamless, transparent, and positive for all candidates MAC COSMETICS/ESTEE LAUDER, Greenbelt, MD February 2015 – March 2019 Regional Recruiter
Spearheaded talent acquisition efforts across the Mid-Atlantic region (DE to KY), collaborating with regional leadership to align recruitment strategies with business objectives.
● Managed the full-cycle recruitment process, from sourcing and screening to interviewing and hiring, while building and maintaining strong candidate (Retail Managers, Retail Associates, Educational Trainers, Customer Service Agents, Store Hosts, Estheticians, and Makeup Artists) pipelines
● By implementing data-driven processes, optimized recruitment efficiency resulting in improved candidate quality, retention rates, and regional staffing efficiency, while ensuring a consistent candidate experience and alignment with brand standards
● Decreased average time-to-fill by 30%, enhancing recruitment efficiency through ATS optimization
● Increased high-Impact diversity hiring by 20% through targeted recruitment efforts, aligning with the company motto
'All Ages, All Races, All Sexes'
● Implemented technology innovation by spearheading Taleo ATS adoption, cutting manual processes and streamlining recruitment workflows region-wide
INTERSOLUTIONS, LLC., Silver Spring, MD December 2013 – February 2015 Senior Recruiter
Managed recruitment for property management roles, from client consultations to candidate placements, ensuring alignment with client staffing needs. Promoted from Staffing Coordinator to Senior Recruiter.
● Built strong relationships with clients, provided tailored staffing solutions, and utilized various sourcing methods, including job boards and networking, to identify top talent (Property Managers, Leasing Agents, Concierges, Maintenance Technicians, and Porters)
● Conducted interviews and assessments to evaluate candidates’ qualifications and cultural fit while maintaining a steady pipeline of qualified talent for current and future placements.
● Negotiated offers, facilitated the hiring process, and ensured a smooth on-boarding experience to promote candidate satisfaction and retention.
● Coordinated staff assignments for client properties, ensuring proper coverage and efficient operations.
● Managed staff schedules, availability, and time-off requests, and collaborated with clients to address staffing needs and resolve scheduling conflicts.
● Conducted regular staff check-ins to assess job satisfaction and assist in recruitment by screening potential candidates, contributing to a high-quality talent pool.
EDUCATION & ADDITIONAL CREDENTIALS
Bachelor of Arts in Political Science
TEMPLE UNIVERSITY, PHILADELPHIA, PA
Technology Expertise
ATS & HR Tools: Taleo, BambooHR, iCIMS, Bullhorn, Workday, Workable, HireVue Recruitment Platforms: LinkedIn Recruiter, CareerBuilder, Indeed, Glassdoor Creative Tools: Canva, Instagram, Facebook, TikTok
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