DIONNE MCGREGOR
Waterbury, CT
Ph: 646-***-****
**********@*****.***
CAREER OBJECTIVE:
I am a dedicated and reliable individual seeking the opportunity to assist clients with their needs promptly and efficiently KEY SKILLS:
Possess knowledge of medical terminologies, clinical requirements and procedures
Proficient in handling medical tools, apparatus and equipment, required to conduct several medical tests
Ability to multitask and respond to the needs and pressure situations promptly
High understanding and patience levels that help to ease the patient's worries and anxieties
Capability to manage and coordinate several activities efficiently PROFESSIONAL EXPERIENCE:
Waterbury Cardiologist Associates 04/2023 – 12/2023 Medical Assistant
Clean and prepared exam rooms
Escorted patients to the exam room
Took and documented vital signs
Performed electrocardiograms
Obtained and filed patients medical records
Prepared patient medical records and labs for surgery Personal Assistant CT Region 03/2023 – Present
Private caregiver
Medication reminders
Transport assistance
Shower Aid
Prepare meals daily
Check vitals and maintain health log
Assist with physical therapy directives
Mount Sinai NY,NY 07/2018-02/2023
Medical Assistant
Assist Doctors
Answered phone and responsible for medical inventory
Routed medication refills
Recorded social and medical history
Took and recorded patient vitals
Cleaned and prepared examination rooms
Point of care tests
Phlebotomy
EKG
EMR
Optimum Dental Care Bronx, NY 05/2009-06/2018
Dental Assistance
Assisted the Prosthodontist, General Dentist and Oral & Maxillofacial Surgeons in the following procedures:
Provided coverage for the Front Desk
Verified Insurance Coverage
Scheduled and confirmed appointments
Pulled patient charts
Called in prescription to the various pharmacies
Created insurance claims
Accepted co-payments
Assisted with comprehensive treatments such as; Obturator, Overdenture, Composites, Amalgams, Post and Crowns, Veneers, Omni Vac, FMS X-Rays, Digital X-Rays, Panores X-Rays, Sterilization, Root Canal Treatments and Extractions.
Seven Doors Restaurant Queens, NY 03/2007-09/2009
Customer Service Representative
Ensure licenses and certificates were current
Schedule appointment for exterminator
Schedule and accepted food deliveries
Ensured restaurant remained in compliance with Department of Health regulations
Processed invoices for payment
Resolved customer service issues
Assisted in developing menu for catered events
EDUCATION:
HSE/GED
Hostos Community College - 2017
Certified Clinical Medical Assistant; CPR Certified
Certified Phlebotomy Technician (CPT)