Kai Tillery
************@*****.***
PROFILE
Energetic and ambitious professional with a mature and responsible approach to tasks and situations. Skilled in collaborating with others to achieve objectives on time with excellence. Highly motivated and seeking opportunities to contribute to a dynamic team.
EXPERIENCE
MOBILE EXPERTS,T-MOBILE RETAILERS-STATEN ISLAND NY 103**-****-****
-Provide exceptional customer service to promote T-mobile products and services
-Demonstrate extensive knowledge of mobile devices, plans, and accessories to assist customers effectively.
-Consistently meet and exceed sales targets, contributing to team success
-Cultivated strong communications and interpersonal skills through interaction with a diverse customer base, resolving concerns promptly. FULFILLMENT SORTER ASSOCIATE, AMAZON LLC STATEN ISLAND NY 103**-****-****
-Efficiently sort and organize incoming inventory maintaining accurate placement for streamlined operations.
- Achieved the position of Learner Trainer.
- participated in quality control initiatives to uphold company standards and minimize order errors.
- Utilized inventory management systems for stock tracking, conducting inventory counts and generating reports.
- Gained hands-on experiences in inventory management and order fulfillment processes.
CUSTOMER SERVICE ASSOCIATE, PANDORA JEWELRY STATEN ISLAND NY 2018-2021
-Provided exceptional customer service by greeting and assisting customers with inquiries and purchases.
-Maintained an organized and visually appealing store display, ensuring proper product showcasing.
-Handled Cash transactions accurately and efficiently, maintaining register balance at the end of each shift.
-Guided customers in selecting the perfect jewelry pieces based on preferences, occasions and budgets.
-expanded product knowledge and expertise in pandora jewelry collections, materials and customization options
ADMINISTRATIVE ASSISTANT, ENVIRONMENTAL CONSULTANT VISTABUTION LLC RALEIGH NC 27615- 2017-2018
-Managed and maintained the executives calendar, scheduling appointments, meetings and travel arrangements.
-Prioritized and managed incoming communication, including emails phone calls and mail.
-provided general administrative support, including filing, data entry, and record keeping.
-Developed proficiency in relevant software systems and tools for job-related tasks. EDUCATION
Penn Foster High School diploma,
Business Management 2012-2016
-Graduated with a GPA of 3.84, showcasing academic excellence SKILLS
• Exceptional Customer Service
• Extensive product knowledge
• Proficient cash handling
• Strong team work abilities
• Flexibility and adaptability
• Effective sales and upselling techniques