Customer Service Warehouse Operations
Resume:
Contact
Frank Cumbe
Elmhurst,New York 11373
************@*****.***
Skills
1)Warehouse safety
2)Packing Accuracy
3)Shipping and receiving
4)Stock replenishment
5)Adherence to Procedures
6)Quick Learner
7)Attention to Detail
8)Dependable and reliable
9)Teamwork and collaboration
10)Motivation Team player
11)Retail and sales
LANGUAGE
English
Full professional
Spanish
Bilingual
resourceful team member able to handle diverse Job Requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Work history
October 2021-December 2021
Barback the skinny bar and lounge, New York
1)Improved customer satisfaction by efficiency stocking
and organizing bar supplies and maintaining a clean
workplace
2)Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
3)Reduced waste by accurately measuring and portioning ingredients for mixed drinks
4)Ensures smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus onserving customers.
June 2022-July2022
Walter’s Assistant IHOP, corona NY
1)Maintained customer satisfaction by clarifying. questions about orders and specialty items.
2)Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
3)Remained calm and poised when dealing with difficult customers or during busy shifts.
4)Folded napkins and prepared silverware sets to provide adequate supply for the host station.
October 2022-December 2022
Team member shake shack,Elmhurst,NY
1)Keep work areas clean, organized, and safe to promote efficiency and team safety.
2)Learned all required tasks quickly to maximize performance.
3)Worked scheduled shifts and remained available to work during coworker absences,holidays, and busy periods.
4)Contributed to team success by completing jobs quickly and accurately.
March 2023-April 2023 AND July 2024-August 2024
Cashier wheels fun rental,flushing,NY
1)Greeted customers entering store and responded promptly to customer needs.
2)Worked flexible schedule and extra shifts to meet business needs.
3)Operated cash register for cash,check and credit Debit card transactions with excellent accuracy levels.
4)Assisted customers with returns, refunds and resolving transaction issues.
5)Stocked, tagged and displayed merchandise as required.
April 2023-May 2024
Picker packer Getir,Brooklyn,NY
1)scanned packages and boxes and moved to loading dock for shipment.
2)Enhanced order accuracy by carefully picking and packing items per customer specifications.3)Printed labels,packaged boxes, and loaded into outbound stands.
4)Pulled orders quickly to maintain demanding productivity goals.
5)Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
6)Checked packing slips and other documentation to appropriately box items requested by clientele.
7)Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents
8)Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
9)Demonstrated adaptability during peak season periods by quickly adjusting to increased workload and demands.
September 2024-October 2024
Aircraft Cleaner Swissport JFK
1) Cleaning inside the aircraft to one to another fast learner and active.
2) Cleaning the right equipment that I was trained for in order to clean the aircraft.
October 2024-January 2025
Best Buy New York,NY (seasonal)
1) Retail associate helping customers needs answering all their questions on the cash register doing transactions returns tax exempt, trade in and asking every customer for the membership known for plus and total member. As Front end Floors sales and order pick up.
2) Warehouse associates down stocking items that need to be in floors and bringing orders to store pick up on customers orders by using the device known as zebra to look for the sku and serial number for an every item.
Education
June 2021
High school Diploma Aircraft Mechanics
Aviation High School, Long Island city, NY
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