Customer Service Washington Dc
Resume:
Washington DC, *****
**.*******@******.***
Tayla Worthington
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
SKILLS
• Verbal and Written
Communication
• Cash Handling
• Stocking and Receiving
•Customer Needs Assessment
• Flexible Schedule
• Customer Service
EXPERIENCE
AutoZone, Washington DC — Retail Sales Associate
03/2023 - Current
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
•Helped customers by answering questions and locating merchandise.
•Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Cleaned shelves, counters and tables to maintain an organized store.
Amazon,Alexandria VA — Customer Service Associate
08/2021 - 04/2022
•Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
• Addressed inquiries, resolved customer issues and managed customer relations.
• Followed policies and procedures to meet or exceed established performance requirements.
Archer Park Apartments,Washington DC— Concierge
06/2020 - 08/2020
• Acknowledged and greeted guests entering or leaving building, promoting pleasant environment.
• Directed incoming calls and messages to appropriate staff or residents.
• Handled mail and package deliveries, keeping items secure.
EDUCATION
Roosevelt Stay High School, Washington DC —Diploma
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