Account Manager United States
Resume:
Karen Knight
*************@*****.***
United States, US
LinkedIn Profile: https://www.linkedin.com/in/karen-knight-737604183
Administrative
Administrative Secretary at Methodist Orthodics & Prosthetics
February 2022 to Present
Greeting patients upon entering the facility. Answer incoming calls. Schedule appointments. Ensure all insurance, demographic and eligibility information is obtained and enter it into the system accurately. Document progress notes to the patient's file and the hospital computer system. Participates in ongoing, comprehensive training programs as requiredPerform other duties as needed.
Account Manager at RNR TIire Express
November 2020 to February 2022
Contact all customers regarding Rental Agreements has expired for non-renewal and determine the customers need, expectation or problem. This will most often be done by phone but may require going to the customers residence to either discuss their account or pick up the merchandise either at the customers request or as a dictated by Company Policy. Demonstrate diligence, urgency, impartiality and consistency regarding accounts management. Contact references on all accounts that do not return calls.
Account Executive at VanZyverden Inc.
January 2020 to September 2020
Work closely with manager and other members of the sales team. Ensure delivery of excellent customer service through fast and accurate processing of orders, communication, and coordinating with other departments to resolve inquiries. Process orders via calls from customers and sales reps email and fax. Process drops ship orders from various suppliers. Perform administrative duties for the sales team as directed by manager. Complete other tasks as assigned by manager.
Patient Benefits Advisor at Parallon
April 2016 to January 2020
Screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity application. Re-verifies benefits and obtains authorization and/or referral after treatment plan has been discussed, prior to initiation of treatment. Ensures appropriate signatures are obtained on all necessary forms. Obtain legally relevant medical evidence, physician statements and all other documentation required for eligibility determination. Complete and file applications. Initiate and maintain proper follow-up with the patient and government agency caseworkers to ensure timely processing and completion of all mandated applications and accompanying documentation. Ensure all insurance, demographic and eligibility information is obtained and enter it into the system accurately. Document progress notes to the patient's file and the hospital computer system. Participates in ongoing, comprehensive training programs as required. Follows policies and procedures to contribute to the efficiency of the office. Covers and assists with other office functions as requested.
Claims Administrator at DIRECTV Home Services LLC
July 2007 to December 2015
Assisted employees with workers compensation claims, communicating with injured employees on workers compensation requirements and responsibilities Handled all WC claims and maintained contact with Liberty Mutual; Input OSHA claims Communicated with HRBP and Site managers, providing information regarding the injured worker, including doctors notes and follow up appointments Coordinated with employees, site manager and case manager after a lost time injury, determining if modified duty was available to accommodate the physicians restrictions Ensured the employee stayed within the restrictions set forth for modified work and maintained records Communicated with council as necessary regarding claim related matters ensuring the information that was needed for settlement of claims was received in a timely manner Kept abreast of state issues, changes, and regulations that may impact workers compensation Trained new field supervisors and new administrators on how to report claims.
Accounts Receivable Specialist at The Medical Store Inc.
October 2006 to July 2007
Checked status on patient accounts Work denials and processing/verifying Medicaid, Medicare and commercial accounts Computer entry and taking payments Other duties as assigned.
Insurance Clerk at Meridian Oncology Assoc.
October 2003 to October 2006
Checked status on patient accounts, processing and verifying Mississippi and Alabama Medicaid/Medicare accounts for coverage. Requested dictations, data entry, answer telephone and assist with patient accounts.
Skills
Insurance Accounting, Assistants, A/R Management, Insurance Claims, Workers Compensation, Insurance Adjusting, Accident Claims, Adobe Photoshop, Account Management, Workers' Compensation Claims
Contact this candidate