Michael DiTomasso
Senior Project Manager
SUMMARY
Daily as a Senior Project Manager for all the below mentioned organizations my responsibilities are but not limited to requirements gathering, scoping, design, identify resource needs and planning, budgeting, budget tracking, metrics, milestones, timelines, status reporting, communications, hardware procurement, software development, execution and completion/closeout and lessons learned of all projects. Ensuring that all project status communications are reported to all stakeholders and senior management. Identify and mitigate immediately any risks that may arise that will potentially have an impact to the project timelines and milestones. All the above activity was completed utilizing the MS Suite of product but not limited to, MS Project, Visio, Word, Excel, PowerPoint, OneNote, OneDrive, MS Teams, Outlook, SharePoint, and Jira
Technical/project management areas of expertise are vital to optimal resource utilization for client engagements.
Systems/Network architecture, software/application development, design, and formal review methodologies
Network Management Systems and Performance Engineering
Information Security systems and technologies including vulnerabilities assessments.
Software CMM awareness/understanding
PMO fundamentals and management practices include project plan development and execution.
All program/project management activities are managed utilizing PMBOK/PMI methodologies approach phase over phase.
Leverage Agile vs. Waterfall methodology leveraged as per client requirements and environment limitations.
Formal RFI/RFP programs include cost build process.
Resource management planning and execution
Experience
Education
UniFirst Company - January 2022 – (Senior Project Manager)
As a Senior project manager, I am responsible for upgrading the OnBase document management platform/infrastructure and Product to the latest version from the current version of 17.0.1.17. This effort is necessary to keep UniFirst in compliance with (Vendor Hyland’s) support by staying up to date with the latest OnBase technology upgrades. The last upgrade that was performed on OnBase was in 2018. This overall effort encompasses the upgrade for all environments such as, Dev, Test, UAT, Production and DR. There are 392 different document types including workflows that span across 17 different core work group(s) owners that are intimately involved in the above activity. This scope has been expanded to include a PCI & PII data security encryption solution on a newly dedicated OnBase network segmented platform/environment.
Day-to-day activity:
Lead the upgrade of UniFirst’s document management company wide system (OnBase)
Work closely with 3rd party vendor/Hyland (OnBase)
Lead scoping efforts
Draft detailed requirements.
Draft internal Master proposal (Vendor and UniFirst), RFPs
oBudget
oIdentify resource needs (types) and assign allocations.
oTechnical approach – Hardware /Product and storage needs.
oProject approach – Milestones/deliverables
oRisk assessments/mitigation strategy
oOverall project delivery timelines encompassing all the above – Utilizing MS Project
Evaluate – Vendor product (OnBase document management software) proposal for the above upgrade.
oWorked with OnBase vendor to accomplish all the above
Lead weekly meeting gathering meeting minutes and associated risks if needed and mitigate as needed.
oSingle POC for all escalations
All the above activities followed the traditional SDLC process and PMBOK methodology, waterfall/Hybrid agile.
oStatus reporting on a weekly basis, Formal Score cards and Formal PPT status reports
Experian - September 2021 – January 2022 (Senior Project manager) Contract – (The Select Group)
As a Senior Project manager my responsibilities are but not limited to scope/design/building and implement/deployment of Core Experian systems for Barclays Bank Consumer Lending.
The delivery methodology utilized was PMBOK for all infrastructure scope/product software design approvals/product review approvals/cost analysis approvals/infrastructure buildout for QA environment and lastly deployment. Followed strict adherence with all SDLC guidelines as it relates to the application development lifecycle efforts (Requirements through closeout). All project activity was performed utilizing MS Project 2010 as well as all MS suite of tools such as SharePoint, Jira, and Smartsheet.
Project and Platform/systems Technologies designed/deployed utilizing Waterfall and Hybrid/Agile
oOn-Line Banking systems
Residential & Commercial
oPayment systems
Financial, all-encompassing and Credit cards payments
Vendor Management responsibilities: In support of the above responsibilities working closely with the vendors below for all projects. Conducting daily stand-up sessions and weekly status meetings to track/report project status, milestones, budget, risks, issues, and next steps as well as go-to-green plans when required.
oCisco Systems
Daily, support all incident reporting by Barclays Bank Consumer Lending and escalate assign immediately for remediation.
Lincoln College
Computer Science
Bachelor’s degree
Skills
Communication
Transparency
Creativity
Leadership
Organization
Problem solving
Teamwork
Contact
4800 Boardwalk
Ventnor, NJ 08406
****@*******.***
Pfizer Pharmaceuticals – July 2020 – May 2021 (Senior Project Manager) Contract – (Judge Technical Services)
Project Manager responsibilities for the Application Rationalization Program Enterprise Platforms and Security Retirement Factory activity for four Data Centers across the US
Cisco Systems/BOA contract – December /2019 – July 2020 (Senior Project & RDM manager) Contract
PM responsibilities: Are but not limited to, scope/design/build and implement/deployment of Core Financial Services/Systems Technology for Global Wealth Management (GWIM) Merrill Lynch/Bank of America group directly aligned to a CTOs/line of business. This activity includes but not limited to the following services engagements. All projects for Wealth Management (GWIM) Merrill Lynch/Bank of America always include but not limited to infrastructure scope/product software design approvals/product review approvals/cost analysis approvals/infrastructure buildout/QA/PE deployments. All project activity was performed utilizing MS Project 2010 as well as all MS suite of tools. Also, I utilized SharePoint, Jira, Kanban Boards, Smartsheet, and Hybrid Agile.
Network infrastructure and Vendor Management responsibilities: In support of the above responsibilities work closely with the vendors below for all projects. On a daily or weekly basis track/report project status, milestones, budget, risks, issues, and next steps as well as go-to-green plans when required.
oIBM, Oracle and Black Box
Cigna Healthcare contract - November 2018 – June 2019 (Senior Project Manager) Contract
Responsibilities are but not limited to, scope/design/build Network infrastructure systems and implementation of core Insurance health care plans and benefits projects such as see below, utilizing PMBOK Methodologies with some Agile Hybrid approach, project dependent.
Responsible for Medicare supplement, Accident, Claims authorization & benefits, Vision\Dental, Prescriptions, PPO & HMO and Peoplesoft Financials
Bank of America/Merrill Lynch (Contract) - LARGE FINANCIAL Service Company (June 2017 – November 2018) Technical Project Manager - Service Delivery Manager - Contract
Responsibilities are but not limited to, scope/design/build and implement the Core Financial Services/Systems Technology for Global Wealth Management (GWIM) Merrill Lynch/Bank of America group directly aligned to a CTOs/line of business. This activity includes but not limited to the following services engagements. All projects for Wealth Management (GWIM) Merrill Lynch/Bank of America include but not limited to infrastructure scope/product software design approvals/product review approvals/cost analysis approvals/infrastructure buildout/QA/PE deployments. All the above utilizing PMBOK delivery management approach methodologies. Followed strict adherence to all SDLC guidelines for all application development lifecycle efforts. All project activity was performed utilizing MS Project 2010 as well as all MS suite of tools for the below. Also, utilized SharePoint, Jira, Kanban Boards, Smartsheet, Hybris Agile.
Primary function will be to understand the priorities and direction of the CTOs organization in order to plan/coordinate and facilitate all CTS activities with the ECT&O services group for the design, development build out, of SE/PL/QA/PE/Prod effort/activity as it relates to implementation deployment release activity for such projects as new Platform build outs, Global Desktop deployments as needed, Server decommissioning/upgrades, Platform migrations, Data center net new buildouts including lift and shifts: All efforts are proprietary cloud based technology.
Platform/systems Technologies deployed/migrated.
oPeoplesoft financials, Workday, On-Line Banking
Residential & Commercial lending/ACBS
oPayments
Financial systems are all encompassing.
oCredit card systems, Fraud, Data Stage, MDM, Big Data and ODM
Unix, Linux and Windows
Meet with client to understand/determine the scope of the project, knowledge acquisition.
Build the CTS virtual team / Identify necessary CTS services based on project scope.
Worked closely with CTS senior level management team
Engage CTS tier 2 managers to allocate resources for services required and work closely with engineering, development, provisioning, and deployment teams.
Establish regular work stream sessions for communication of client scope updates, CTS status, issue/risk identification/remediation, estimates.
Facilitate tech reviews between client and CTS.
Fortified the DevOps strategy for all software application development lifecycle.
Lead Project DevOps resources, budgets and timelines working with team members.
BRD – Business requirements document
Product Profile Review
DBA - Database Review
GAAT - GWIM Architecture Assessment Team review
SRS - Software Requirements Specification/HLD - High Level Document review
SAD -Software Architecture Document /LLD - Low Level Document review
Raise awareness to management on scope creep.
Manage client requirements for each service, i.e. entrance criteria
Review plan deliverables. Timelines with client for signoff
Manage estimates for CTS core service engagements.
Obtain estimates from virtual team.
Communicate estimates to client and obtain funding approval.
Communicate funding status and issues to client.
If servers and/or storage are required, enter estimated and preliminary information into the Capital Tracking Spreadsheet
The project manager attaches the OSRF form to the San storage request.
Track all issues through resolution, identifying owner and remediation plan.
Identify risks and impact to plan.
Bank of America/Merrill Lynch (Contract) - LARGE FINANCIAL Service Company (May 2015 – February 2017) Contract - Technical Project Manager - Service Delivery
Responsibilities are but not limited to, scope/design/build and implement the Core Financial Services/Systems Technology for Global Wealth Management (GWIM) Merrill Lynch/Bank of America group directly aligned to a CTOs/line of business. This activity includes but not limited to the following services engagements. All projects for Wealth Management (GWIM) Merrill Lynch/Bank of America include but not limited to infrastructure scope/product software design approvals/product review approvals/cost analysis approvals/infrastructure buildout/QA/PE deployments. All the above utilize PMBOK delivery management approach methodologies. Followed strict adherence to all SDLC guidelines for all application development lifecycle efforts. All project activity was performed utilizing MS Project 2010 as well as all MS suite of tools for the below. Also, I utilized SharePoint, Jira, Kanban Boards, Smartsheet, Hybrid Agile.
Meet with client to understand/determine the scope of the project, knowledge acquisition.
Build the CTS virtual team / Identify necessary CTS services based on project scope.
Worked closely with CTS senior level management team
Engage CTS tier 2 managers to allocate resources for services required and work closely with engineering, development, provisioning, and deployment teams.
Establish regular work stream sessions for communication of client scope updates, CTS status, issue/risk identification/remediation, estimates.
Facilitate tech reviews between clients and CTS.
Fortified the DevOps strategy for all software application development lifecycle.
Lead Project DevOps resources, budgets and timelines working with team members.
Tyco International – (March 2015 – MAY 2015) (Contract – Senior Project Manager) Contract
As Senior Project manager, my responsibilities are as follows but not limited to working on the DAS project (Data and Security). Working closely with IBM as the third-party vendor to comply with FOCI requirements to protect government and sensitive commercial customers’ data for the Order to Cash (OTC) BPO project. A DRF review of the (40) applications required for the OTC BPO scope determined that (22) of these applications require the masking of sensitive data (i.e., government accounts, and sensitive commercial accounts). Data relative to Tyco customers that fall into one of these categories cannot be accessed by offshore/non-national associates, including associates performing work for Tyco under a BPO agreement. A solution that suppresses access to information associated with these customers at the transaction level is required in order for the OTC function to transition to an outsource provider.
Cigna Healthcare – (July 2014 – March 2015) (Contract - Senior Project Manager) Contract
As a senior Project manager, my responsibilities are but not limited to a large scale global multi-million-dollar IT Foundational Win 2000 – 2008/2012 Server/Application/infrastructure/upgrade effort. This effort is global across the US. Responsible for championing this effort regarding leading a vast team of SMEs from Requirements definition through global deployment migration.
Lincoln Financial Group – (April 2014 – July 2014) (3-month Contract - Senior Project Manager) Contract
Current day to day responsibilities as the Senior Project Manager for a global initiative include the following but not limited to:
oThe new workstation is intended to serve the needs of the Financial Advisors in the following 2 Distribution Channels as well as the Home and Field offices who provide services to those Advisors:
oLFA – Lincoln Financial Associate (Wealth Management) FAs/Brokers
oLFS - Lincoln Financial Security (Wealth Management) FAs/Brokers
oLFN - Lincoln Financial Network (Wealth Management) FAs/Brokers
oWith the platform recommendation and business requirements provided we will focus on the design, building, testing, and roll out of the new Workstation. The highest priority for building and deploying the new workstation is assuring that the new workstation ultimately delivers significantly improved user experience and delivers greater efficiency and effectiveness for Financial Advisors
oNew platform (force.com) Partnering with Salesforce team for building out/implementation of all products both new and exiting
oRequirement’s definition (SRS)
oDesign requirements and Wireframe discussion/UI/UX
oGlobal rollout of AdviceNext Front Office track for distributed services Wealth Management - This is the development and rollout of a new Advisor Workstation. The main objective of this project (Advisor Workstation) isthe development of this new workstation with enhanced efficiencies by decommissioning the old platform and rebuilding/partnering with Salesforce as the new platform of choice.
oResponsible for all aspects/phases of project lifecycle, initiation through closeout based on best practices (PMBOK) methodology. Followed strict adherence to all SDLC guidelines for all application development lifecycle efforts.
oAll project activity was performed utilizing MS Project 2010 as well as all MS suite of tools. Also, utilized SharePoint, Jira, Kanban Boards, Smartsheet.
Bank of America/Merrill Lynch (Contract) - LARGE FINANCIAL Service Company (March 2011 – April 2014) Senior Project Manager – Service Delivery
Responsibilities for Core Services & Technology (CTS) Service Delivery division. As a Senior Project Manager for the Global Wealth Management (GWIM) Merrill Lynch/Bank of America group directly aligned to a CTOs/line of business includes but not limited to the following services engagements. All projects are application development deployment as well as infrastructure build out/deployments utilizing PMBOK methodologies. Followed strict adherence to all SDLC guidelines for all application development lifecycle efforts. All project activity was performed utilizing MS Project 2010 as well as all MS suite of tools. Also, utilized SharePoint, Jira, Kanban Boards, Smartsheet, Hybrid Agile.
Platform/systems Technologies
oPeoplesoft financials, Workday, On-Line Banking
Residential & Commercial/ACBS
oPayments
Financial, all encompassing.
oCredit card systems, Fraud, Data Stage, MDM, Big Data and ODM, Unix, Linux and Windows
GSI Commerce – LARGE ECOMMERCE Company (January 2007 – December 2010) - Senior Project Delivery Manager