Medical Records Administrative Assistant
Resume:
Monica Franklin
**** **** **** ******, ** *****
**********@*****.***
Objective
Skills Profile
To establish myself with a company, offering opportunities for advancements and have room for me to excel to a higher position, for a better career.
●Certified Customer Service Level I and II training
●Recognized by managers for detail orientation and multitasking abilities
●Proven history of being able to balance competing priorities and tight deadlines
●Excel in document scanner, and mail operator
●Developed a reputation for quality of work in a professional environment
●Medical Administrative Assistant Ability to schedule, Filing Health Information, Recordkeeping, Patient Registration, check out procedures, Vitals, CPR Certified, Medisoft Practice program, Billing and coding, HIPPA Certified, Medical Records Clerk
Education
Work Experience
Everest College Dallas, TX
Medical Administrative Assistant Dec.2012 – Aug.2013
Courses included – Business Basics, Office Administration, MS Office
Excel, Submitting claims, Recordkeeping, Scheduling, Billing & Coding
Bill J. Priest Community College Dallas, TX
Certificate Customer Service Level I and II August -1999
Courses Included: Business Basics, Office Administration,MSOffice
Robert Half Talent / United Healthcare (Optum)
1010 Bloomington, MN 55437
Revenue Recycling Retrieval Specialist
03/2024-08/2024
The Revenue Recycling Team provided accurate
medical information for billing. Also made sure medical codes matched
Providers submitted to be billed. Plus made sure records were filled
in the proper order to be closed.
UT Southwestern HIM Department
1349 Empire Central Dr, Dallas, TX 75247
HIM Specialist
02/2022- present
Responsible for all medical records duties such as scanning, filing, sending emails, delivering documents to Physicians, research, and answering incoming calls, making outbound calls. I’m also training in verifying insurance.
Blue Cross Blue Shield
1001 E. Lookout Dr.
Richardson, TX 75002
Revenue Coordinator
10/2019 - 10/2021
I was responsible for requesting medical records to be processed
by the Revenue Cycle team to ensure accurate information for billing.
Making sure records matched codes Providers sent to be billed and fillig medical records in the proper order to be closed out.
Senior Care Center
106 N. Beltline Rd. Garland, TX 75040
Medical Record Specialist
7/2017 - 2/2019
Responsible for medical documents being sent or received through email
and fax. Also handle incoming and outgoing Medical Records that were
requested by medical staff that had proper authorization to request records. Responsible for handling all medical records duties such as filling, scanning, sending emails and other essential medical records duties.
Foremost Family Health Center @ MLK
May 2014 – May 2017
Medical Records Clerk, Patient Registration Specialist
I was responsible for any documents being sent or received through fax or mail. I also handle any incoming and outgoing Medical Records that were requested by medical staff that had proper authorization and by any Medical facility that had the authorization to request records. Responsible for all medical records duties such as scanning, filing, sending emails, delivering documents to Physicians, research, and answering incoming calls, making outbound calls. I’m also training in Patient Registration, verifying insurance and checking in patient.
Reference
Dallas Morning News, Dallas, TX
November 2008 – February 2010
Machine Operator
Monitor printing machines that depute sales papers, which had to be sorted, scanned, and stacked onto pallets, ready to be shipped out to different stores.
Sara Lee, Dallas, TX
May 2006 - November 2007
Cashier /Stocker
Making sure all inventory was in and stack them on shelves also ran the cash register and closed the store. Responsible for making deposits, ordering inventory, and stocking supplies also cleaning
ACS, Dallas, TX
February 2000 – October 2005 Customer Service/ Mail Operator
Duties was scanning and preparing documents for different clients within the company .Savings files, handling in and outgoing mail to be distributed to consumers. Used Microsoft software to electronically scan documents for clients that didn’t use paper documents.
Available upon request
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