Personal Care Assistant

IBITAYO OROKOTAN

*** ******** ***, *******, ******, NB

506-***-**** *******@*****.***

PROFESSIONAL SUMMARY

Goal-driven and multi-skilled, very passionate about hospitality and human welfare. A reliable caregiver with a high degree of compassion, personal interest in people, and community-based welfare. Professional having excellent verbal and written communication while assisting clients and also when reporting to supervisors, good team spirit, and interpersonal skills.

SKILLS

Highly result-focused and goal-driven. Excellent ability to use initiative and work with minimum

supervision.

Supportive emotional and intellectual

Compassionate, kind care provider and

encouraging of continued independence.

Patient, understanding, flexible, and physically capable of meeting demands.

Demonstrates a strong work ethic through

self-motivation, commitment, and integrity.

Supportive emotional and intellectual

simulator.

Excellent team spirit and interpersonal skills.

Excellent verbal and written communication

Skills.

CERTIFICATIONS

CPR / AED / First-Aid Certificate

PCA

PROFESSIONAL EXPERIENCE

Bayshore HomeCare Solutions, Saint John Nov 2021 – Sept 2023 Personal Support Worker

• Supporting clients with personal care

• General support for my clients with their daily living activities ranging from light housekeeping, cooking meals, and ensuring they take their medication as prescribed.

• Address client needs with respect and attention to safety.

• Actively engage clients through conversation and companionship

• Engage with clients in a manner that maintains their dignity. RCCG DAYSPRING CENTRE

Head, Hospitality and Care Dept Port Harcourt 2016 - 2021

Supporting clients with personal care

General support for my clients with their daily living activities ranging from light housekeeping, cooking meals, and ensuring they take their medication as prescribed.

Address client needs with respect and attention to safety.

Accompany clients for health and medical check-ups, when required.

Actively engage clients through conversation and companionship

Engage with clients in a manner that maintains their dignity. IYADUNNI CARE SOLUTION CENTRE 2014– 2016

MANAGER

Supported clients with personal care

Ensured a safe, comfortable, and welcoming environment for adults, children, and youth, also providing age-appropriate activities with adaptations as needed.

General support for my clients with their daily living activities ranging from grooming, planning, cooking meals, and assisting with medication.

Actively engage clients through conversation and companionship.

Help clients with physical therapy exercises.

Supporting clients to maintain regular contact with relatives and guardians as required.

Performing administrative tasks, cleaning duties, and supervising residents for safety. GABROVIC NIGERIA LTD

Customer Service Officer 2010 - 2013

Handled customer inquiries and suggestions courteously and professionally.

Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.

Answered a constant flow of customer calls with minimal wait times.

Answered customer telephone calls promptly to avoid on-hold wait times.

Offered advice and assistance to customers, paying attention to special needs or wants. EDUCATION

UNIVERSITY NEW BRUNSWICK (UNB)

MBA - 2022

UNIVERSITY OF BENIN

B.Sc Accounting - 2003

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