Customer Service Sales Representative

WASIU TEMIOPE MARIAM Phone: 080********

Email: **********@*****.*** Address: Freeman, Lagos Island, Lagos

Date of Birth :- 26th May1997

Objectives

Organized Sales Representative offering demonstrated success identifying prospects and converting leads

into customers, with exemplary multitasking, time management and customer service skills,

communication skills, understanding of client needs and sales closing rates and also responsible

professionally, willing to go extra mile to assist others with solving problems.

Skills

Administrative Support, Phone Etiquette, Sales Closing, Customer Relations, Point of Sales Systems,

Inventory Management, Scheduling, Handling Customer Resolution

Working Experience

Solat Telecoms enterprises (Marina Lagos) Sales Representative/Cashier – 2021/2023

• Increased sales by offering advice on purchases and promoting additional products.

• Helped customers’ complete purchases, locate items and join reward programs.

• Issued receipts and processed refunds, credits or exchanges.

• Identified and resolved complex issues by applying advanced analytical and troubleshooting

strategies.

• Recommended merchandise to customers based on needs and preferences.

• Answered product questions with up-to-date knowledge of sales and store promotions.

• Provided accurate information about promotions, customer programs and products, helping drive high

customer retention.

• Organized store merchandise racks and displays to promote and maintain visually appealing

environments.

Motard print limited Secretary/customer service --- 2023/2024

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build apport

and retention.

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments

and personnel.

• Maintained files and records by implementing effective filing systems that boosted efficiency and

organization.

• Collected and distributed messages to team members and managers to support open communication

and high customer service.

• Assisted internal staff with clerical and administrative needs to maximize efficiency and team

productivity.

Education

Adeniran Ogunsayya College of Education, Lagos

Nce 2017

Interest

Reading, travelling,music

Referee

Available upon request

Contact this candidate