Front Office Patient Care
Resume:
Electronic Records Management
Patient Care and Education
Resource management
Claims processing
Healthcare operations
Patient relations
Appointment confirmation
Medical billing
Routing lab results
Medical filing
Recording histories
Certification in Medical
Billing/Collections
Innovative Medical Health Systems
Savannah, GA,
01/2004
DKR Dental
Patient Coordinator Washington, DC 11/2019 to
Current
Coordinate care for patients admission process and manage front office flow.
Perform comprehensive intake via health portals
Attend educational workshops and classes to increase professional knowledge and expertise.
Facilitate team communication and adhere to deadlines and quality assurance standards.
Provide tracking details and resolve lab issues.
Verify insurance coverage prior to procedures or appointment scheduling.
Identify important patient and demographic information. Update patient files for appropriate office processing. Create and maintain accurate and confidential patient files according to regulatory mandates.
Maintain office supplies inventory by checking stock and ordering new supplies.
Manage front office customer service, appointment
management, billing and administration tasks to streamline workflow.
Schedule appointments and confirm availability.
Complete claim processing and work on resolutions for denials or other insurance issues.
Adhere to HIPAA requirements to safeguard patient
confidentiality.
Desk, Dynamic Dental
Hygiene Coordinator Silver Spring, MD 01/2016 to 11/2019
Greet patients,check in, make appointments, manage Hygiene schedule,post-op calls, prescription orders,referrals, insurance verification and vendor liaison.
Anne Arundel Dermatology
Patient Services Receptionist Bethesda, MD 01/2012 to Angela
Broxton
************@*****.***
Silver Spring, MD 20906
Skills
Education and Training
Experience
AB
01/2015
Greeting and checking in patients # Insurance verification # Collecting all payments including medical Care Credit # Surgery posting via Allscripts software # Patient updates # Vendor liaison # Office maintenance requests # Medical records requests # Answering multi-line phone system # Outgoing mail # End of the day cash out /settlement reports. Department Of Social Services
Office Clerk Temple Hills, MD 01/2010 to 01/2012 Communicating with customers inquiring about benefits, benefit processing, directing calls and requests # Scanning, batching, compiling records, maintain files, sorting and preparing outgoing mail /packages # One on one customer application assistance.
Southeastern Oral Surgery Associates
Front Desk Coordinator Savannah, GA 01/2005 to
01/2009
Admissions paperwork # Insurance verification # Chart preparation # Demographic updates # Vendor liaison. Willing to relocate: Anywhere, Authorized to work in the US for any employer
Additional Information
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