Mortgage Underwriter Customer Service
Resume:
JoAnna R. Barnett (Joey)
Sr. Mortgage Underwriter
**************@*****.***
Menifee, CA 92587
Professional Summary: Sr. Mortgage Underwriter with over 25 years of experience specializing in residential, first and second mortgages. Vast experience in Underwriting FHA, VA and Conventional, Non-QM, Jumbo Loans and Down Payment Assistance Programs. Detailed-oriented with strong risk management analysis, communication and leadership skills, proactive and common- sense approach in making loan decisions and meeting turn times. Excellent customer service skills with borrowers and collaborating with sales partners. Laser-focus in increasing production and building customer base in both Retail, Wholesale and Correspondent divisions. WORK HISTORY
Sr. Underwriter Home Mortgage Alliance Corp – Santa Ana, CA 10/2020-9/2023
• Underwriting Authority up to $2 million
• Underwrote FHA; VA; USDA, Down Payment Assistance Programs (Chenoa; CalHFA), Jumbos & Non-QM (DSCR; Asset Bank Statements, VOE; Investor No Ratio)
• Analyze borrower’s financial information to assess loan risk
• Offer recommendations on applicant’s eligibility and credit worthiness to include loan options and terms and conditions
• Reviewed all credit documents submitted – application, credit report; income
(paystubs, w-2’s, tax returns), title report, appraisal and any other pertinent documentation
• Calculated debt ratios, loan-to-values, income, credit worthiness based on credit report.
• Communicated findings and recommendations to sales partners, Branch Manager and Processors via phone call &/or email. Follow-up crucial to meeting turn-times of 24-48 hours for loan decisions. Also, trained loan officers on new programs/guidelines.
• Responsible for implementing a weekly call with loan officers and Branch Manager to discuss pipeline and solutions to any problematic loans.
• Reviewed, interpreted and took questions guidelines to new sales partners
• Decisioned minimum of 3 loans / per day with anywhere from 3 condition and final clear-to-close reviews with focus on moving loans to Docs in a timely manner
• Completed Appraisal reviews on all loans to determine if any additional collateral valuations – desk, field or Collateral Underwriter required. Reported and resolved any discrepancies to required parties. Completed Notice of Reasonable Value on all VA loans within required time frame. Issued NOV to Veteran and uploaded to system.
• Participated in all underwriting meetings held weekly to discuss new policies, guidelines, new programs, updates to FHA, VA, USDA Handbooks, suggestions / recommendations on improving loan flow, etc.
• Responsible for responding to Loan Scenario Desk questions based on underwriting round-table
Sr. Underwriter Paramount Residential Mortgage – Corona, CA 8/2019-10/2020
• Underwriting Authority up to $1 Million
• Analyze borrower’s financial information to assess loan risk
• Underwrote FHA; VA and USDA
• Offer recommendations on applicant’s eligibility and credit worthiness to include loan options and terms and conditions
• Reviewed all credit documents submitted – application, credit report; income
(paystubs, w-2’s, tax returns), title report, appraisal and any other pertinent documentation
• Calculated debt ratios, loan-to-values, income, credit worthiness based on credit report.
• Communicated findings and recommendations to sales partners and Account Managers / Processors via phone call &/or email. Follow-up crucial to meeting turn- times of 24-48 hours for loan decisions. Addressed any/all questions from loan officers and Brokers on new programs/guidelines.
• Decisioned minimum of 3-4 loans / per day with anywhere from 3-4 condition and final clear-to-close reviews with focus on moving loans to Docs.
• Completed Appraisal reviews on all loans to determine if any additional collateral valuations required – desk, field or Collateral Underwriter.
• Reported / escalated any discrepancies to Underwriting Manager with resolutions.
• Participated in all underwriting meetings held weekly to discuss new policies, guidelines, new programs, updates to FHA, VA, USDA Handbooks, suggestions / recommendations on improving loan flow, etc.
Sr. Underwriter Home Mortgage Alliance Corp – Santa Ana, CA 7/18-8/2019
• Analyze borrower’s financial information to assess loan risk
• Underwrote FHA; VA and USDA and Non-QM
• Reviewed all credit documents submitted – application, credit report; income
(paystubs, w-2’s, tax returns), title report, appraisal and any other pertinent documentation
• Calculated debt ratios, loan-to-values, income, credit worthiness based on credit report.
• Communicated findings and recommendations to sales partners and Account Managers / Processors via phone call &/or email. Follow-up crucial to meeting turn- times of 24-48 hours for loan decisions. Addressed any/all questions from loan officers and Brokers on new programs/guidelines.
• Decisioned minimum of 3 loans / per day with anywhere from 3 condition and final clear-to-close reviews with focus on moving loans to Docs in a timely manner.
• Completed Appraisal reviews on all loans to determine if any additional collateral valuations – desk, field or Collateral Underwriter required
• Reported / escalated any discrepancies to Underwriting Manager with resolutions. Underwriting Manager Pacific Union Financial – Costa Mesa, CA 10/2015 – 3/2018
• Signing Authority up to $5 Million
• Responsible for enforcing guidelines, policies, procedures and monitoring performance and compliance of the underwriting staff.
• Managed a team of (13) Underwriters, (11) remote and (2) in-house.
• Implemented short morning calls to review underwriters’ pipeline to establish where my assistance would be needed.
• Turn times set at 24-48 hours depending on the complexity of the loan (multiple properties required more time.
• Assigned (3) new loans and their respective conditions for review to all Underwriters making sure to balance load.
• Underwrote and cleared any / all conditions to assist my team in aligning with turn times if an Underwriter was unable to complete assignments. Reported to Sr. Management and Sales Manager with documented reason via mail & phone call.
• Reviewed all Suspended and Denied loans prior to issuance of decision to sales partners / processors.
• Second Level review, collaboration and signature on all exceptions based on compensating factors presented by Underwriter.
• Ensured turn times were met for curing and resolving any Post Endorsement QC Findings from Investors. Worked diligently with the underwriter on resolutions.
• Completed Quarterly / Annual Performance Reviews for each underwriter. Reviewed and signed all automated time sheets.
• Trained Account Managers who had interests in pursuing Underwriting as a career.
• Worked with Underwriters on ‘Team Building Exercises’ to increase proficiency, motivation and build positive relationships.
• Weekly Underwriting meetings regarding guidelines and program updates, problem solving relating to challenging loans and any specific concerns. Underwriting Manager & Sr. Underwriter Impac Mortgage Corp – Newport Beach, CA 5/2010-8/2015
• Completed ALL (15) FHA Test Cases resulting in full designation for the company becoming a Delegated FHA Lender.
• Responsible for enforcing guidelines, policies, procedures and monitoring performance and compliance of the Correspondent underwriting staff.
• Signing Authority up to $5 Million
• Managed a team of (8) Underwriters and (4) Jr. Underwriters in the Correspondent division
• Daily review of pipeline
• Assigned Correspondent Loans and conditions received to each Underwriter
• Second Level review, collaboration and signature on all exceptions based on compensating factors presented by Underwriter.
• Turn times set at 24-48 hours depending on the complexity of the loan
• Communication daily with Correspondent Brokers regarding status and progress of loan review and to request any additional documentation
• Underwrote and cleared any / all conditions to assist my team in aligning with turn times if an Underwriter was unable to complete assignments.
• Ensured turn times were met for curing and resolving any Post Endorsement QC Findings from Investors. Worked diligently with the underwriter on resolutions.
• Trained Jr. Underwriters who had interests in pursuing Underwriting as a career.
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