Customer Service Representative
Resume:
Resume
Victoria Villanueva
***********@******.***
Dynamic and results-oriented sales and customer service professional with over 5 years of experience in driving sales growth and enhancing customer satisfaction. Seeking to leverage my skills in a challenging sales and customer service position to contribute to the success of Platinum Supplementa
l Insurance
Sales Associate
The Mobile Solution
Gurnee IL
February 2009-January 2012
- Achieved sales growth by implementing effective sales strategies and building strong customer relationships.
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive shopping experience.
- Collaborated with team members to meet and exceed monthly sales targets.
Customer Service Representative
Sprint
Chicago IL
June 2012-December 2014
- Managed high-volume customer inquiries via phone, email, and in-person, maintaining a customer satisfaction
- Assisted in training new staff on customer service protocols and sales techniques.
- Developed and maintained a comprehensive knowledge of products and services to provide accurate information to customers.
Education
Community College of Lake county
Skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Proficient in CRM software and Microsoft Office Suite
- Ability to work in a fast-paced environment
- Team player with a positive attitude
References
Available upon request.
Contact this candidate