PROFESSIONAL SUMMARY
As a newly established permanent resident of the United States, I am eager to build a strong professional foundation while contributing to an organization that values dedication and growth. My goal is to find a company where I can grow, excel, and advance internally. I aim to leverage my existing expertise, continue refining my English, and transition my international education and professional experience to align with the needs of the company.
EXPERIENCE
January 2022 - December 2024
Independent Health Products Consultant
American Imports, Houston, Texas
●Developed and executed marketing strategies to promote health products through social media platforms, public events, and an e-commerce website.
●Successfully managed online sales and inventory, ensuring customer satisfaction and repeat business.
●Built and maintained a strong online presence to drive brand awareness and engage with target audiences.
●Coordinated product demonstrations and informational sessions at public events to educate potential customers on product benefits.
●Analyzed sales data to identify trends and adjust marketing tactics for optimal performance
Machc 2020 - July 2021
Professional Development and Personal Projects
Career Break, Houston, Texas
●Utilized time during a career transition to enhance English language proficiency through structured courses and self-study, improving communication and professional skills
●Pursued a personal passion for refurbishing antique furniture, honing skills in restoration techniques, woodworking, and creative design
●Developed strong project management abilities by sourcing materials, managing budgets, and completing furniture restoration projects for personal use and resale
●Maintained a growth mindset by staying productive, learning new skills, and preparing for future professional opportunities
February 2016 - January 2020
General Labor/Data Entry
World Trading, Sugarland, Texas
●Maintained compliance with company policies and procedures.
●Performed data entry duties to input information into computer databases.
●Successfully managed large volumes of data entry with accuracy and attention to detail.
●Evaluated information against a set of standards and verified that it was correct.
●Verified the accuracy of data entered into the electronic records management system.
●Established and maintained effective working relationships with others.
●Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
●Located and corrected data entry errors with thorough verification methods.
●Completed database updates to record required information.
●Operated a variety of office equipment such as computers, scanners and photocopiers.
●Met departmental goals for productivity, accuracy, turnaround times, and quality assurance standards.
●Prioritize competing tasks to meet high-volume targets.
January 2011 - Septiembre 2015
PMO Analyst
Telefonica Movistar, Caracas,Venezuela
●Advised on visualization, conceptualization, monitoring, control, and closure of projects based on PMI best practices.
●Provided support to the Project Manager in monitoring progress of tasks against established timelines and budgets.
●Gather data from various sources to create comprehensive reports on project performance metrics.
●Analyzed cost-benefit scenarios associated with proposed changes in order to evaluate their feasibility.
●Collaborated with stakeholders to identify project objectives, risks, deliverables, and resource requirements.
●Maintained an organized filing system for all relevant PMO documents such as contracts, invoices.
●Identified opportunities for process improvement within existing PMO systems and procedures through data analysis.
●Resolved conflicts between team members over resource allocation or other matters related to the project.
●Provided technical guidance to team members regarding the use of PMO software applications and tools.
●Conducted research into industry trends, best practices, and new technologies related to PMO operations.
Octubre 2009 - December 2010
Engineering Analyst
Ittaca Corp, Caracas, Venezuela
●Monitored and tracked project progress to support completion on time and within budget.
●Developed detailed work plans, schedules, project estimates and resource plans.
●Collaborated with team members to define scope, timeline, deliverables and resources needed to complete each task effectively.
●Assessed project requirements and determined project goals and objectives to ensure successful completion of projects.
●Identified opportunities for process improvements within existing operations.
●Assessed engineering drawings and plans for design, installation, and construction.
●Documented progress reports for stakeholders on a regular basis.
●Communicated regularly with clients to resolve any outstanding issues or concerns related to the project.
●Facilitated quality control inspections to ensure that all engineering standards were met.
June 2007 - October 2009
Telecommunications Network Analyst
CANTV - Venezuela’s National Telephone Company, Caracas,Venezuela
Technical Support and Troubleshooting.
●Monitor and maintain IT and telecommunications systems.
●Diagnose and resolve hardware, software, and network issues.
●Provide technical support to end-users and escalade complex issues when necessary.
Network and Systems Management
● Manage network infrastructure, including routers, switches and firewalls.
● Ensure system security and data protection through monitoring and updates.
● Oversee server performance, storage, and cloud solutions.
Operations and Process Optimization
●Analyze and optimize IT Telecom operations to improve efficiency.
●Implement automation tools to streamline workflows.
●Monitor system performance and generate reports on key metrics.
Documentation and Reporting
●Develop user guides and documentation for IT and telecom procedures.
●Generate reports on systems performance, network traffic, and operational risk.
● Maintain accurate records of incidents, troubleshooting steps, and resolutions.
EDUCATION
March 2006
Associate Degree in Electronic Engineering
University Institute of Technology, Venezuela
July 2001
High School Diploma ( Technical Drawing or Drafter )
Udon Perez High School, Venezuela
SKILLS
●Team leadership & Development
●Problem-Solving
●Decision-Making
●Attention to details
●Strategic Planning
●Analytical thinking
●Integrity and Honesty
●MS Office
●Project Implementation
●Continuous Improvement
●Cultural awareness