Administrative Support Data Entry
Resume:
Devadarshini d/o sekhar
Columbia
*************@*****.***
i am interested to work for you to utilize my organizing and written as well as verbal communication skills.
Work Experience
Admin Executive
AIG
October 2023 to October 2024
1. Office Management:
Organizing and maintaining office supplies and equipment. Ensuring that the office environment is clean, organized, and conducive to work. Coordinating with vendors for office needs, such as cleaning services, maintenance, etc 1. Documentation and Record Keeping:
Managing filing systems, both physical and digital, to ensure easy retrieval of documents. Preparing and maintaining important records like reports, invoices, contracts, and confidential files. 1. Scheduling and Calendar Management:
Coordinating meetings, appointments, and travel arrangements for executives or teams. Maintaining a calendar for senior management or team members and ensuring deadlines are met. 1. Communication and Coordination:
Acting as a point of contact between executives, clients, and other departments. Answering phone calls, handling emails, and other correspondence. Assisting with internal and external communication flow. 1. HR Support:
Assisting in recruitment processes, such as organizing interviews and onboarding new employees. Managing employee records and handling basic HR tasks like attendance tracking or payroll coordination. 1. Financial Support:
Assisting with invoicing, expense tracking, and managing petty cash. Coordinating with finance teams to prepare budgets and process reimbursements. 1. Event Coordination:
Organizing office events, team-building activities, or client meetings. Managing logistics, venues, and arrangements for company events or conferences. 1. Compliance and Reporting:
Ensuring that company policies and legal requirements are adhered to. Preparing periodic reports or updates for senior management. 1. General Administrative Support:
Providing support to senior executives, managers, or departments as required. Assisting in various ad-hoc tasks to facilitate smooth operations. Admin Assistant
Income Insurance Limited
October 2022 to September 2023
1. General Administrative Support
Answering phone calls and directing inquiries to appropriate departments or individuals. Managing and responding to emails.
Scheduling and organizing meetings, appointments, and travel arrangements. Handling office correspondence, including letters, memos, and reports. Maintaining filing systems, both electronic and physical. 1. Document Management
Preparing, editing, and proofreading documents and reports. Creating presentations and spreadsheets.
Ensuring all documentation is properly stored and easy to retrieve. 1. Office Organization
Maintaining office supplies and ordering necessary materials. Coordinating office maintenance and organizing workspace logistics. Supporting the office's day-to-day operations, ensuring everything runs efficiently. 1. Data Entry and Record Keeping
Inputting and maintaining accurate data into systems and databases. Generating reports from databases or spreadsheets as needed. 1. Financial Support
Assisting with basic bookkeeping tasks, such as invoicing, expense tracking, or payroll assistance. Preparing financial or budget reports for the department or organization. 1. Communication Liaison
Communicating with clients, vendors, or other departments. Maintaining relationships with external stakeholders and handling requests. 1. Event Coordination
Organizing company events, conferences, or meetings, including logistics, bookings, and catering arrangements.
1. Project Assistance
Assisting with small projects and helping project teams with administrative tasks. Tracking project progress, deadlines, and deliverables. 1. Customer Service
Assisting visitors, clients, or customers with inquiries and ensuring a positive experience. 1. Support for Senior Staff or Managers
Assisting executives or managers with daily tasks, reminders, and special projects. Handling confidential information with discretion and integrity. Admin Assistant
Khoo Teck Puat Hospital
November 2021 to September 2022
1. Patient and Visitor Support
Reception Duties: Greet patients, visitors, and staff, answering inquiries and directing them to the appropriate areas.
Appointment Scheduling: Manage patient appointments and coordinate with medical staff to ensure proper scheduling.
Patient Registration: Collect personal and insurance information from new patients and update records. Follow-up Calls: Contact patients for appointment reminders, follow-up care, or test results. 1. Administrative and Clerical Support
Document Management: Organize and maintain medical records, patient files, and administrative documents, ensuring they are up-to-date and confidential. Data Entry: Input patient information into electronic health record (EHR) systems and update databases as necessary.
Correspondence: Handle incoming and outgoing correspondence, including medical forms, referral letters, and reports.
Medical Billing and Coding: Assist with billing tasks, including coding procedures for insurance claims, and track patient payments or outstanding balances. 1. Communication Liaison
Interdepartmental Communication: Coordinate between various hospital departments, such as medical, nursing, and administrative teams, to ensure smooth patient care. Phone and Email Handling: Answer phone calls and emails from patients, doctors, and vendors, providing information or routing inquiries as necessary.
Appointment Coordination: Help with the scheduling and coordination of appointments, surgeries, tests, or treatments, ensuring no conflicts arise.
1. Financial and Insurance Support
Insurance Verification: Assist in verifying patient insurance details and coverage, ensuring all documentation is accurate for billing purposes.
Processing Payments: Help patients process payments for services rendered, including insurance claims or out-of-pocket expenses.
Invoices and Receipts: Prepare invoices for hospital services, generate receipts, and handle any discrepancies in billing.
1. Medical Staff Support
Assist Healthcare Providers: Support doctors, nurses, and other healthcare staff with administrative tasks like managing patient documentation or scheduling surgeries. Inventory Management: Monitor and order medical supplies or office materials, ensuring that staff have the necessary tools for patient care.
1. Compliance and Documentation
Confidentiality and HIPAA Compliance: Ensure that all patient information is handled in compliance with healthcare privacy laws and hospital policies.
Regulatory Compliance: Maintain and ensure all necessary paperwork and documentation is in compliance with healthcare regulations and standards. 1. General Office Support
Office Management: Oversee day-to-day administrative tasks, including managing office equipment, organizing storage spaces, and maintaining office supplies. Assist in Reports and Documentation: Prepare reports, memos, and other documents as required by hospital administration.
Staff Scheduling: Assist with scheduling shifts or leave for hospital staff as needed. 1. Event and Meeting Coordination
Organizing Meetings: Arrange meetings, including board meetings, departmental reviews, or staff training sessions.
Event Planning: Help plan hospital events, such as health awareness programs, employee training, or community outreach initiatives.
1. Emergency and Crisis Response
Assist During Emergencies: Provide administrative support during medical emergencies by coordinating with medical teams and organizing necessary documentation. Record Management: Maintain up-to-date records of emergency protocols, patient triage, and responses in critical situations.
1. Customer Service and Problem Resolution
Patient Relations: Handle patient concerns and complaints, escalating issues when necessary to the appropriate department or supervisor.
Ensuring Positive Experience: Provide excellent customer service to ensure a positive experience for patients and visitors.
Education
NITEC in Business
ITE college
January 2020 to January 2022
GCE 'N' Level
GCE 'O' Level
Skills
• Accounts receivable
• Data Entry
• Team Work
• Phone etiquette
• Microsoft Office
• Customer service
• Time management
• Communication skills
• Administrative experience
• Microsoft Office
• Microsoft Outlook (1 year)
• GST
• Accounts payable
• Computer skills
• Mandarin
• Organisational skills
• Office experience
Languages
• English - Expert
• Chinese - Expert
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