Supply Chain Customer Service

PROFILE:

SONEYE OMOLEYE GRACE

Phone Number: +234**********, Email: ************@*****.***

A highly dedicated and motivated team player in the risk prevention and management profession with a proven ability to work in a multi-oriented and multi-cultural environment, coupled with a track record of excellent interpersonal and communications skills, progressive customer service, office Administration, supply chain and procurement experience with the capacity to accomplish optimum productivity with minimum supervision.

CAREER OBJECTIVES:

To work with an existing reputable firm contributing the best of my ability and quota in the bid to add value to improve the organizations objectives.

To participate in adequate training on basic safety management and accident prevention techniques with ability to recognize potential accident hazards and systematic/practical way of eliminating them.

To have knowledge of or conversance with applicable safety laws, regulations, codes, standards etc.

To work in an organization that would allow me actualize my full potentials in its drive towards growth and profitability.

To work excellently with human and material resources as well as improving my skills while achieving managerial goals.

Aiming at job satisfaction and self-improvement in order to achieve the Organization and individual goals and objectives.

To strive for competence, understand and implement best practices, attaining professional Distinction and proficiency. To be relevant in the organization by making contributions that will help to fulfil its corporate objectives;

JOB RESPONSIBILITY SUMMARY:

To provide leadership, ensure compliance with corporate safety standards, implement safety directives, improve safety performance and ensure facility safety policies and procedures are aligned with governmental regulations, ensuring best Practices for the development and implementation of Health, Safety, Environment and Quality Management Systems and to be familiar with and able to reasonably analyses the principal activities or process of the company or industry in which employed.

HSE AREA OF EXPERTISE:

Quality control/ Compliance Management

Food safety and hygiene

Hazard identification and risk assessment

SUPPLY CHAIN /ADMIN AREA OF EXPERTISE:

. Supply Chain Support Covering

. Pricing Intelligence

. Vendor Management

. Material Requisition

. Purchase Order

. Filling/Documentation

. Administrative Support

. Customer Care Services

EDUCATION AND QUALIFICATIONS

University of Lagos, UNILAG Lagos State

(2021-2023)

Masters in Public and International affairs

University of Lagos, UNILAG Lagos State

BSC in Business Adminisration

Our Lady of Apostles Secondary School Yaba Lagos (2003)

(2007-2013)

West African Examination Council Certificate (WAEC) (SSCE 2007)

St Patrick Catholic primary school Yaba LGA, Lagos State

(1991-1997)

First School Leaving Certificate (1997)

CERTIFICATIONS/TRAINING WITH DATES:

General Health, Safety and Environment (GHSE) 22938 2022

Institute of Safety Professionals of Nigeria (ISPON)

HSE Level 3 (HSE SUPERVISION LEVEL 22955 2022

Institute of Safety Professionals of Nigeria (ISPON)

Exemption Certificate of National Service (NYSC) 2017

Leadership and Management Training 2014

Level One First aid Course (Critical rescue international) 2014

Performance Management Training 2014

Building the team and change management training 2014

MEMBERSHIP OF PROFESSIONAL ASSOCIATIONS:

Institute of safety professionals of Nigeria (ISPON) – 2022 Membership No: 120040

WORK EXPERIENCE:

Excellence Education Travels and Tours Limited (EETT)

48 Allen Avenue Street, Ikeja Lagos Nigeria

Supply Chain/Head Administrative Services Manager, May 2023 Till Date.

ACCOUNTABILITIES:

Ensuring all Staff are aware of their responsibilities towards working in a safe manner

Training EETT Staff in General Safety Practices

Ensure safety policy compliance all over the units Pricing and purchasing all required items for the office and handling all repairs in the office

Ensure all students exam registration are done including responding to all complaints via emails and solving them within the company’s policy stipulated timing. .

Organizing and preparation of training slides for staff within the location. Collation and statistical documentation of end of the month reports

Monitor all teachers and ensure that clients are getting the required services they paid for.

. Recruitment of staff, induction of new staff and ensuring all staff welfare are managed properly

DUTIES:

Purchasing of all items for the office and sourcing for the best pricing and quality

Help ‘Close Out’ hazards and behaviors identified in Inspection Reports

Periodic market survey and quality compliance

Ensure that all forms are filled accurately and handle all exam registrations and students admissions .

Monitor all teachers handling both on site and online classes.

Carry out frequent inspection in other branches and report all hazards and breaches of statutory requirements to management.

Submitting a monthly report on all branches.

Monitor stock in provision stores and help with date receipt identification. Record any non-compliance supplies and collation of supply inspection report.

Ensure staffs are complying with all company policies

Respond to all customer’s query and take an immediate step to get the reolved

COMPETENCES:

An ability to show strict yet constructive response in relation to supply chain/admin and safety issues.

Excellent inter-personal skills with ability to supervise and work with a multicultural team. Ability to learn quickly with little or no supervision.

Knowledgeable and proficient in quality HSE .

Ability to demonstrate clear analytical thinking and build strong communication. Basic hand tools knowledge and supervisory skills.

Ability to learn under stringent conditions. Ability to travel or relocate within short notice. Excellent computer skills.

Ability to take an overview of a situation, flexible enough to accept change and yet able to make point firmly without generating heat and eroding confidence

Good human relations and ability to demonstrate genuine concern for people

Whassan Nigeria Limited (WENL)

1054, Abagbon close, Adeola Odeku, Victoria Island Lagos

Supply Chain Supervisor, 2018-2023 .

CLIENT: (Mobil Producing Nigeria. Limited 11PLC-NIPCO, KPMG & EROTON, North Bank Warri Shell Yard)

ACCOUNTABILITIES:

Provides Supply chain support covering

Pricing intelligence

Ensure all contractors are managed correctly, as well as all subcontractors and vendors are compliant with respect to HSE Policy and Standards.

Organizing and preparation of documentation management for Lagos location. Collation and statistical documentation of end of the month reports

Raising Purchase order forms and getting them approved respectively

DUTIES

Co-ordinate Inductions and Orientations for vendors in which WENL staff work and ensure records are maintained

Periodic market survey with finance team and HSE team on HSE compliance and feedback to ensure working to standard.

Carry out frequent inspection and report all breaches of statutory requirements by vendors to management.

Helping with standard of delivery, monitoring records, delivery and recording

Organize, deliver, assess and record relevant WENL Staff in Food Safety Training Conduct.

Help in the receipt of provisions, monitoring temperatures, quality assurance Monitor stock in provision stores and help with date receipt identification. Record any non-compliance supplies and collation of supply inspection report.

Collation and statistical documentation of end of the month reports

OTHER WORK EXPERIENCE:

Administrative Officer

Whassan Nigeria Limited (February 2013-December 2014)

Maintained a professional administrative Function to all admin requests, purchasing approved items upon request. Coordinate the activities of the company outsourced driver daily and daily office administration. In addition, managed all ticket and hotels reservation for expatriates and staffs in various locations, Monitor visitor access and security awareness in the office.

Fuud Coordinator

Whassan Nigeria Limited (May 2017-2018)

Managing proper functioning of Whassan QSR, managing day to day administrative functioning of two outlets, documentation of food items received on a daily basis and improving of daily sales from both the call center and the walk in customers. Coordinate daily activities of dispatch riders, call center’s agent and location supervisor’s.

Front desk executive

Main One Cable Company Nigeria (2010-2013)

Managed all front desk operations of the CEO and Management staffs by ensuring all meeting rooms are set up and providing logistic and secretarial support to Management staffs.

HOBBIES: Traveling, Reading, Meeting people and Listening to Music

PERSONAL DETAILS

Marital Status: Married

Residential Address: Plot 4, House 4, Alaagba Estate, Arigbanla street Orile-Agege LGA Lagos

Spoken Languages: English, Yoruba

Passport Number & Issuing Place : B50266700 / FESTAC Lagos, Nigeria

Passport Issue/Expiry Date: 25 June 2022 / 24th June 2032

REFERENCES

Would be provided on request

Contact this candidate