Billing Specialist E-Billing

Debra Yost

Tampa, Florida ***** 813-***-**** **********@*****.***

Career Profile

Billing Specialist with over 15+ years of experience in legal and billing in professional services, and other various industries, including medium to Fortune 500 companies. Collaborated with Certified Public Accountants and engagement teams to ensure 100% on-time and accurate invoicing for 55+ daily invoices, achieving a 15% reduction in billing discrepancies. Specializing in client contract review, e-billing compliance, and high-volume invoice processing. I returned to the workforce after leaving January, 2022 and returned May, 2023

Core competencies: Legal Billing & E-Billing Systems Invoice Auditing & Compliance Time & Cost Entry Adjustments GAAP & Billing Guidelines Client & Attorney Support Payment Discrepancy Resolution Financial Reporting & Reconciliation Microsoft Office Suite & Workday E-Billing (Juris, CouncilLink, Legal Exchange, Serengeti, E-Billing Hub, Workday), Certificate in CompTIA Project+

Career Highlights

Served as the primary contact for a book of business comprising 250 Individual Disability Insurance groups, ensuring 100% resolution of inquiries and maintaining client satisfaction through effective communication and account management

Managed a caseload of 400+ monthly invoices for a high-volume insurance defense firm, ensuring 100% accurate billing, timely submission, and adherence to compliance standards.

Achieved 98% compliance with billing guidelines by conducting detailed invoice reviews and resolving 95% of unbilled time and cost discrepancies within 5 days, reducing delays by 15%.

Professional experience

CliftonLarsonAllen LLP, Tampa, Florida February 12, 2024 – September 15, 2024

CLA is a top 10 professional services firm focusing on industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services.

Billing Coordinator - Remote

Ensured accurate and timely client billing by collaborating with 9 assigned Certified Public Accountants, and finance teams monitoring invoices, resolving discrepancies, and managing revenue cycle processes.

Processed and monitored concurrent billing projects under Strick deadlines, ensuring 100% accuracy, ensuring timely cash flow and reducing payment delays by 15% through adherence to industry billing standards.

Reduced billing errors by 20% and improved compliance by identifying and resolving discrepancies through detailed analysis and proactive issue resolution.

Enhanced profitability and billing efficiency by 10% by conducting weekly financial performance analysis and providing Work in Progress tracking and AR follow-ups in a 3-month period.

Amsive LLC-Formally Genesis, Tampa, Florida May 1, 2023 – November 1, 2023

Amsive is a full-service performance marketing agency offering services that include direct mail, digital media, SEO, social media, creative and content. Data intelligence and advance analytics.

Billing Specialist -Hybrid

Created, edited, and finalized 150+ client pre-invoices weekly, ensuring 100% accuracy and timely submission for payment, contributing to improved cash flow.

Uploaded and verified 100+ quotes weekly in Direct Link, ensuring 100% tax accuracy and maintaining compliance by updating postage suspense amounts per Account Manager notes.

Monitored accounts receivable and followed up on overdue payments using Great Plains.

Debra Yost Page 2

Dutton Law Group Tampa, Florida October 4, 2021 - January 31, 2022

Dutton Law Group is an insurance defense firm representing insurance companies and their insureds, as well as insurance brokers and agents.

Legal Billing Coordinator -Hybrid

Prepared draft invoices, reviewed and revised narratives in accordance with firm standards, executed time cost transfers, and other value adjustments, finalized invoices ensured that invoices were delivered for payment using Proprietary System.

Managed a caseload of 400+ monthly invoices for a high-volume insurance defense firm, ensuring 100% accurate billing, timely submission, and adherence to compliance standards.

Achieved 98% compliance with billing guidelines by conducting detailed invoice reviews and resolving 95% of unbilled time and cost discrepancies within 5 days, reducing delays by 15%.

Finalized 10+ budgets daily, ensuring accuracy and alignment with project goals, while supporting multiple cross-functional projects to enhance operational efficiency.

American Healthcare Tampa, Florida June 2013 – July 9, 2021

American Healthcare is a company that provides community-based training intervention and support services for Developmental Disabilities and home med waiver programs.

Sr. Accounts Payable/Receivable Specialist

Ensured maximum reimbursements by managing all administrative functions for 20+ Medicaid providers who provided supported living and companion services for developmentally disabled consumers.

Increased reimbursement rates by 15% through accurate claims submissions and compliance with Medicaid regulations for supported living and companion services.

Responsible for auditing 200+ documents monthly to ensure 100% compliance with Medicaid Provider Agreement requirements reducing audit discrepancies by 10%

Prepared and provided 50+ records, audits, and expense reports monthly while analyzing and verifying 100+ service dates and billed amounts, ensuring 98% accuracy in claims.

MetLife Insurance Company Tamp, Florida September 2006 – June 2013

MetLife is an insurance company that provides Individual Disability Insurance products to small and large companies.

Billing Analyst Representative

Managed new and existing MultiLife Billing groups and monitored payments while accurately debiting and crediting payments to policyholders’ accounts with the system using CBS and Macads.

Served as the primary contact for a book of business comprising 250 Individual Disability Insurance groups, ensuring 100% resolution of inquiries and maintaining client satisfaction through effective communication and account management

Conducted proactive outreach to 50+ group customers monthly, resolving payment discrepancies, misdirected payments, and overpayments, reducing billing escalations by 25% and improving overall payment accuracy.

Reconciled 25+ daily transactions, reported discrepancies, identified and corrected discrepancies with 98% accuracy, and completed weekly unbilled reconciliations improving AR by 20% in 12-month period.

Education

WESTERN GOVERNORS’ UNIVERSITY, SALT LAKE CITY

Accreditation Council for Business Schools and Programs (ACBSP)

B.S., BUSINESS MANAGEMENT

TECHNICAL SKILLS

MS Office – Word, PowerPoint; Excel, Outlook, Oracle ERP, Salesforce, JD Edwards Enterprise One, Juris, Juris Suite, Time Matters, Legal Exchange, Council link, Acuity, Access, and adobe

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