Human Resources

DARLENE ROBINSON-STRATFORD Willow Grove, PA *****

*********@*******.*** Cell 267-***-****

Professional Summary

Human Resources representative background in employee benefits, onboarding, employee relations, and training. Dependable and organized team member with the ability to communicate effectively and demonstrate company values. I am a retiree seeking clerical part-time or temporary opportunities.

EDUCATION

Bachelor of Science - Human Resources Mgt Capella University, Minneapolis, MN Graduated - December 2012

COMPUTER SKILLS:

Microsoft Word, Excel, PowerPoint HRIS Systems - ADP, PeopleSoft, Workday, Lawson

PROFESSIONAL EXPERIENCE

Brookside Healthcare (Part/time every other weekend) February 2024 –

• Every other weekend as the front desk receptionist.

• Greeting family members as they come to see their family members.

• Direct calls to the nurse manager or a patient’s room.

People Share Temp Agency October 27th – November 7th, 2023

Montgomery County's Voter Services May 5th – May 16th, 2023

(Willow Grove, PA) - Ballet Box Project Assignment 12-hour shift

• Working 12-hour shifts for 11 days.

• Outdoor ballot(s) drop box and ensured that citizens are only bringing 1 ballot per person.

• Educated the public on any questions they may have about the ballot drop-off.

• Provided a friendly, professional, and respectful manner for all individuals.

Morgan Lewis & Bockius LLP– Leave Administrator May 2021 – November 2021 (Philadelphia, PA) Remote - Laid Off, w/severance.

• Administered, processed, generated, and maintained all employee leave requests.

• Subject matter expert providing employee eligibility based on job status and federal / state laws.

• Work together with HRBP’s and business leaders on legal and policy changes based on service area.

• Utilized Workday (HRIS) and filed all documentation/notifications in digital files for tracking.

USTech Agency – Sr. Accommodation Consultant September 2020 – March 2021

(Remote) - Amazon - Contract Assignment

• Provided guidance, support, and recommendations to employees with medical conditions, ADA, DHH, and other disabilities.

• Communicated with site managers and Human Resources providing specific accommodation.

• Follow-up with the employee(s) and maintain the electronic document tracking.

DARLENE ROBINSON-STRATFORD

Aspire Staffing Solutions – Benefits Specialist December 2019 – February 2020

(Lafayette Hills, PA) - Presby Inspired Life - Contract Assignment

• Administered benefits services for the 2020 open enrollment, ensuring benefit elections were accurately reflected in the various selected carrier systems for all six Pennsylvania offices.

Health Partners Plans – HR Generalist/FMLA Specialist November 2018 – June 2019 (Philadelphia, PA)

• Administered FMLA and worked closely with the employee relations manager.

• Conducted weekly orientations, processed benefit enrollments, and qualified life events.

• Updated biweekly payroll adjustments for FMLA & terminations for Payroll.

• Administered exit interviews to collect crucial information to improve company practices.

TEVA Pharmaceutical – HR Analyst/Leave of Absence Specialist August 2016 – March 2018

(North Wales, PA) – Company layoff, w/severance

Facilitated biweekly new hire orientation /benefit presentations, and annual open enrollment.

• Administered FMLA by state for 5000 employees.

• Communicated immigration and FMLA issues with employee relations and the legal team.

• Negotiated with benefit carriers for new plans and structures as a team.

• Provided updates to Payroll with job & salary classification, employee separation, and COBRA.

Accolade – HR/Benefits Specialist January 2015 – January 2016

(Plymouth Meeting, PA) – Company layoff, w/severance

• Facilitated biweekly new hire orientation.

• Coordinator for FMLA, Workers’ Compensation, ADA, and personal leaves.

• Collaborated with team to develop and administer company benefits programs.

AmeriHealth Caritas –Benefits Administrator/ Sr. Leave Specialist June 2013 - January 2015 (Philadelphia, PA)

• Supervised Benefits & Leave of Absence team (3 employees) until the Share Center was completed. • Facilitated weekly meetings with Employee Relations Manager(s) regarding outstanding leave cases.

• Provided training via webinar with managers for both leave administration and accommodation.

• Attended hearings for workers’ compensation claims.

Ashfield Healthcare –HR Specialist/Employee Relations Coord November 2012 - June 2013 (Fort Washington, PA)

• Managed and conducted new hire orientations.

• Managed employee relations issues, employee disputes, administered disciplinary action, and employee terminations, updated health carriers and leave of absence administration.

Quest Diagnostics – Corporate Human Resource Coordinator October 2006 – May 2011

(Collegeville, PA)

• Conducted new hire orientation, tuition program, and exit interviews across 6 locations.

• Updated job classification changes, merit increases, employees on FMLA, separation, and COBRA notifications to payroll for adjustment.

• Actively worked with both Director and the Human Resources Generalist on compensation (bonus, annual raises), employee relations meetings, and human resources events.

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