Power Bi Project Management

Shreya Maitra

Denver • 720-***-**** • ********@********.*** • www.linkedin.com/in/shreya-maitra1992

SUMMARY

Accomplished professional with over 8 years of experience in designing and optimizing solutions across telecommunications, e- commerce, and cloud platforms. Expert in AWS, RESTful APIs, Oracle Service Bus, and microservices, with a proven track record in leading teams, reducing costs, and enhancing performance. Awarded for outstanding achievements and skilled in Agile, CI/CD, and data-driven decision-making with Power BI. Strong communicator and collaborator with experience in end-to-end project management.

EDUCATION

Master of Science in Computer Science, University of Colorado Boulder, USA CGPA 3.9/4.0 Aug 2022 - May 2024 Bachelor of Electronics & Electrical Engineering, KIIT University, India CGPA 3.7/4.0 Aug 2010 - May 2014 TECHNICAL SKILLS

• Tools: Oracle Service Bus, Putty, Visual Studio Code, Postman, GitHub, Power BI, Jira, Microsoft Office (Word, Excel, Power point)

• Languages: Java, Python, SQL, C++, HTML/CSS, JavaScript

• Technologies: AWS (Lambda, Step Functions, CloudWatch, S3, EC2), Google Cloud Platform, Docker, Kubernetes, RESTful API’s, JSON, XML, WSDL, JMS - Java Messaging Service, Webservices, Java Server Pages (JSP), Hadoop, Spark, Kafka, Redis

• Functional Knowledge: Telecom Domain, Service Oriented Architecture (SOA), Microservices, Cloud Architecture, Enterprise Architecture

RELEVANT COURSEWORK

Object Oriented Analysis and Design (OOPS), Data Centre Scale Computing (Cloud Computing), Design and Analysis of Algorithm, Natural Language Processing (NLP), Big Data Architecture, Data Mining, Cybersecurity, User-Centre Design and Development PROFESSIONAL EXPERIENCE

Solution Architect, Telstra International Inc (Telstra - Telecom Australia) Location: Boulder, USA June 2023 – May 2024

• Designed the solution (utilizing Level 1, Level 2, Level 3 Architecture, Data flow diagrams) to integrate Salesforce with a third- party application (Megaband) using AWS Lambda and API Gateway for feasibility study, extract and store data in Amazon S3 via Lambda and Step Functions

• Coordinated with stakeholders across teams to gather requirements to design the Global Landing Page and to integrate the with Microsoft Teams using RESTful APIs to post announcements from Viva Engage to Teams channel

• Utilized RESTful APIs to enable real-time data exchange and interaction between the Global Landing Page and Microsoft platforms and deployed a chatbot to provide real-time assistance and improve user engagement

• Visualized the extracted data in Power BI to analyze feasibility (time taken to complete a task) to generate meaningful insights and provide improvement recommendation

Solution Architect, Wipro Limited

Client: Salam Mobile, Riyadh; Location: Kolkata, India Mar 2021 – July 2022

• Architected and led the implementation of e-commerce billing workflow (charge calculation, invoice generation, and payment processing) using AWS, resulting in a 20% reduction in operational costs

• Integrated billing workflows with AWS Step Functions, automating complex business processes and improving transaction accuracy and implemented AWS CloudWatch to enhance real-time monitoring and alert to improve operational efficiency

• Designed and configured SNS topics to ensure timely and reliable delivery of service activation notifications

• Configured dead-letter queues to capture and manage failed messages, ensuring that issues are addressed, and messages are either reprocessed or appropriately handled

Technical Lead, Wipro Limited

Client: Maxis Communications; Location: Kuala Lumpur, Malaysia Aug 2018 - Feb 2021

• Provided leadership and mentorship to team members, fostering a collaborative and high-performance work environment defining and executing processes to ensure consistency adhering to standards

• Partnered with Product Owners to gather and define requirements, translate business needs into technical solutions, and ensure the successful delivery of projects that align with strategic goals and user expectations

• Collaborated with cross-functional teams to design and implement an automated remedy ticket resolution system, streamlining processes and enhancing operational efficiency by 50%

• Led the complete end-to-end delivery of a flex campaign, beginning with scoping the business case to ensure alignment with customer requirements and document all necessary business requirements

• Created detailed design diagrams and process flows, mapping out system architectures and workflows to ensure clear understanding and efficient implementation of solutions

• Implemented the solution using Oracle Service Bus OSB, designed and developed API’s, configured service endpoints, orchestrated service flows, and managed data transformations to meet campaign needs.

• Integrated the flex campaign with 3scale API Gateway implementing traffic routing and load balancing, to ensure smooth communication between OSB and external services

• Authored and executed detailed test cases to validate functionality, performance, and reliability, coordinated with quality assurance teams to conduct comprehensive testing, including unit, integration, and system testing Software Engineer/ Senior Software Engineer, Wipro Limited Client: Grameenphone Ltd.; Location: Kolkata, India Aug 2014 – July 2018

• Led the successful migration of a 99 million customer base from a legacy system to a scalable, open-source (COTS-free) system, starting from requirement gathering to final production deployment

• Designed payloads and mapped out the entire workflow, creating detailed process flow diagrams and defining integration points to streamline system architecture and execution, leading to a 60% reduction in time to market

• Developed RESTful APIs within Oracle Service Bus 11g for integration various digital channels with end systems like Enterprise Product Catalogue, PCRF, Billing system, SMSC Gateway for successful purchase and subscription of products

• Created data sources in Oracle Service Bus (OSB) to connect to MySQL database for storing records of successful and failed transactions, enabling comprehensive reporting and analysis

• Configured and optimized cache settings for frequently accessed data, improving response times and system efficiency while minimizing backend load

• Designed and developed microservices using Java and SOAP, implemented service endpoints and business logic to ensure reliable and efficient communication between northbound and southbound systems

• Configured business services for backend and API interactions, and implemented proxy services for request/response transformations, security, and error handling.

• Created queues to support asynchronous message processing, to enable decoupling of services and implemented routing logic to direct messages to the appropriate queues based on service requirements

• Conducted in-depth root cause analysis to resolve production issues and high-severity bugs, under tight deadlines and high pressure and documented them for future reference and process improvement ACADEMIC PROJECTS

Friendly Neighborhood Car Dealer (FNCD) simulation Design Patterns: Strategy, Decorator, Observer, Singleton, Factory

• Developed a Java-based simulation system for a car dealership, utilizing Object-Oriented Design principles, UML diagrams and design patterns to manage staff and inventory.

• Designed a flexible algorithm selection mechanism for sales strategies and pricing models, improving system adaptability to varying business rules.

• Created a factory pattern for generating diverse car objects and staff members, streamlining the creation process and enabling easy extension.

Move-in-Mate Tech Stack: Google Cloud Platform, Kubernetes, Google Cloud Storage

• Designed and implemented a scalable roommate matching web application using GCP for cloud infrastructure, Kubernetes for microservices orchestration, and Google Cloud Storage for secure data storage.

• Enhanced user experience with features like preference-based matching, real-time chat, and profile management. Music-Separation-as-a-service (MSaaS) Tech Stack: Google Cloud Platform, Kubernetes, Docker, Redis

• Developed a music separation service using Docker and Kubernetes for deployment, with Redis for in-memory caching and GCP for reliable cloud infrastructure.

• Integrated CI/CD pipelines to automate build, test, and deployment processes, ensuring scalability, high availability, and improved performance.

AWARDS

• Best Campus Recruit FY 14-15: Recognized as top recruit for exceptional performance during campus recruitment.

• Round of Applause for Customer Centricity 2016: Awarded for outstanding customer-centric practices.

• Inspiring Performance Award 2017 & 2018: Honored for exceptional performance and contributions over consecutive years.

• Spot Awards Q1 2019, Q3 2021, Q1 2022: Received for outstanding project contributions, demonstrating leadership, innovation, and problem-solving skills.

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