Business Development Vice President

MARK BURNS

Jacksonville Beach, FL ***** 904-***-**** ****-*****@*******.***

Visionary and driven leader with extensive experience in identifying and securing business development opportunities to meet expansion goals and generate significant profits.

Profile

Self-assured individual with proven background in executing comprehensive business plans, monitoring market trends, organizing brainstorming sessions, managing proposal reviews, leading negotiations, exceeding revenue targets, and designing innovative partnership programs.

Business revitalizer with sound proficiencies in directing teams to conceptualize, communicate, and apply a business development and capture strategy while maintaining business relationships with customers and professional organizations.

Trusted advisor with robust expertise in developing and employing turnaround strategies to boost profit, enhance processes, lead change efforts, and streamline business operations.

Able to exercise independent judgment, prioritize multiple tasks, and work under deadlines and changing priorities.

Professional Background

Opt Teleservices, Jacksonville Beach, FL 2019 to 2024

Vice President / General Manager

Designed tailored solutions based on in-depth analysis and assessment of customers' needs and goals that precisely aligned with customers' requirements to maximize their potential for success.

Generated $ 175,000.00in monthly revenue by overseeing customer accounts while maintaining and expanding customer base.

Positioned as a trusted advisor and strategic partner by offering comprehensive analysis and guidance and fostering strong customer partnerships.

Recognized and capitalized on new revenue opportunities by implementing automation and artificial intelligence (AI) solutions.

MDF Holdings, Jacksonville Beach, FL 2016 to 2019

National Vice President, Business Development

Enhanced partner productivity and revenue growth by effectively aligning goals with client's objectives and delivering customized programs.

Collaborated closely with legal and business teams to negotiate and finalize agreements meeting all regulatory and operational requirements.

Engaged potential partners and communicated value proposition of partnering with clients through targeted outreach and relationship-building efforts.

Expanded client's network and established strategic alliances by acquiring new partners.

MDF Holdings, LLC, Jacksonville Beach FL 2013 to 2023

Vice President, Business Development

Explored existing customer base and assessed overall business performance by conducting in-depth analysis of the prospect's industry landscape, identifying their market position, competitive strengths, and areas of improvement.

Developed a comprehensive proposal that outlined tailored strategies and solutions to address the prospect's specific needs and goals.

Acquired prospect as a new customer by leveraging targeted marketing campaigns, personalized sales pitches, and relationship-building efforts.

Monitored and evaluated the partnership outcomes with the prospect by closely tracking key performance indicators (KPIs) and metrics aligned with anticipated goals.

Victory Info Services, Las Vegas, Nevada 2013 to 2015

Executive Vice President

Developed a mobile "Intro Screen" specifically designed to support major carriers while providing proof of concept that demonstrates its feasibility and potential benefits.

Designed and rolled out comprehensive testing program encompassing internal and field testing to check optimal performance in various scenarios and environments.

Evaluated the results of the live program by analyzing key metrics such as user engagement, conversion rates, and customer satisfaction.

FindCo LLC., Newark, New Jersey 2012 to 2013

Co-Founder / Managing Partner

Fostered positive and high-performing work environment by building and supervising team of eight agents in outbound call center.

Achieved and exceeded targets for prospect identification through targeted cold calls.

Realized high conversion rate of prospects into scheduled consultation appointments by utilizing exceptional communication and persuasion skills.

Facilitated successful implementation and collaboration by nurturing fruitful relationships with new business partners.

Kasyap Levels 2010 to 2012

SVP Sales and Marketing

Developed and executed effective lead generation techniques to maintain consistent flow of qualified leads and a higher conversion rate.

Enabled acquisition of new customers in previously unexplored markets by utilizing market research and customer insights.

Secured remarkable 121% increase in new customer acquisition rates in North America / Canada by surpassing set targets and driving significant business growth.

Elevated customer base by employing innovative strategies and targeted marketing campaigns.

Education

Bachelor’s in city / Urban planning Regis University, Denver, CO

Master’s in city / Urban, Community Planning University of Colorado Boulder, Boulder, CO

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