Administrative Assistant Customer Support

Stefanie Doran

Glen Allen VA 804-***-**** *********@*****.***

Objective

Seeking a motivating position that allows me to utilize my excellent customer support skills and office administration support experience within a company to achieve mutual growth.

• Exceptional customer service Dependable Responsible

• Strong work ethic Adept to work effectively unsupervised or with a team

• Microsoft Excel QuickBooks online Viventium CDK AS400

• Accounts payable Receivables

Experience

Companion Extraordinaire Home Care Services Company Support Representative 4-23 / 11-2323

• Provide information for prospective clients with home healthcare options, cost and availability

• Submit daily care plans and breakdown of services rendered to long-term insurance companies

• Create invoices for billing private pay and insurance clients & the VA administration

• Support scheduling department with client scheduling and caregiver assignments McGeorge Collision Center Administrative Assistant 10-07 / 03-23

• Provide customer support in person, over the phone and email for estimate and repairs

• Update customers of the repair processes and insure payment is received in a timely manner

• Inform Auto insurance companies of progress of vehicle repair and collect payments

• Contact rental car company of customer’s rental needs and arrange pick up

• Create and Process purchase orders for payment of vendors services rendered on vehicles

• Answer multi line phone system, order office supplies and maintain filing systems Elizabeth House Assisted Living Assistant to Executive Director 09-01 /10-07

• Provide excellent customer service to prospective residents, tour the facility with prospects

• Process new resident packets and admission records and maintained residents files

• Ordered supplies for facility and menu items for dietary department staying within facility budget

• Assisted in planning special events for the resident's and families

• Coordinated and scheduled volunteer groups for social & spiritual activities for residents Education

J Sergeant Reynolds Community College 1994

College Credits applied Business Allied Science Patrick Henry Highs school Ashland, VA 1985

Diploma

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