Business Analyst Scrum Master

Name: Parameswara Rao

PH: 614-***-****

linkedin.com/in/parameswara-rao-kommana-499619211

Professional Summary:

•Scrum Master/Business Analyst with more than 10 years of experience in leading IT service delivery, providing strategic business planning, and driving improvement initiatives to support corporate objectives and managing diverse teams.

•Expertise in understanding the full Software Development Life Cycle (SDLC) with emphasis on the Analysis and Design phases using UML and Use cases.

•PMP-certified project manager with Value Stream Management extensive experience in IT application deployment, performance management, and web marketing. Experience in Information Technology, Insurance, Banking, Marketing, Non-Profit, and Legal industrie

•Effective communicator adept at partnering with senior staff and cross-functional teams to achieve goals.

•Executed strong client leadership and project management to ensure customer delivery.

•Experienced in conducting Agile ceremonies- Release Planning, Backlog grooming, Sprint backlog, Sprint Planning, Program Increment planning, Daily Stand Ups, Retrospective.

•Proficient in driving organization wide agile adoption, TDD, BDD, Pair programming, removing impediments, fostering self-management, and facilitating timeboxed Scrum ceremonies; Sprint Planning, Daily Standup, Sprint Review, Retrospective, Backlog grooming.

• Experienced leader skilled in managing IT teams and developing staff to exceed expectations.

•Experienced in all aspects of building and leading high-functioning groups including staffing, resource planning, budget development, and training.

•Ensure that business needs align with the capabilities of the Mavenlink platform.

•Plan, deploy and lead all lean activities that will produce significant cost saving though productivity, quality, waste reduction improvements, and improving business processes.

•Conducted a budget planning of the project through walkthroughs and meetings involving various leads from development, QA and technical support teams.

•Experienced with Project/Program management tools like JIRA and Rally.

•Strong hands-on experience working with Visual Studio Team Foundation Server, JIRA, Rally, Microsoft office suite.

•Creating tickets in Jira for reporting bugs and follow up bug fixes.

•Exceptional ability to maintain and build client relationships, able to comfortably converse with all facets in the client's organization.

•Organized and goal-oriented, Analytical problem-solver, able to anticipate issues and create new systems that streamline operations, resolve concerns and improve efficiency.

•Knowledge of security issues, techniques, and implications across computing platforms.

•Have good understanding of security awareness training to users and IT Personnel and Business Continuity plans and processes.

•Provide training to end users on how to use Mavenlink effectively for project management, resource planning, and financial tracking.

•Experience in Agile methodologies, Scrum, business process re-engineering, reviewing existing processes, conducting gap analysis, and making recommendations for enhancements

•Key contributor in the areas of Agile/Scrum methodologies, strategic planning, risk management, conflict management, scrum of scrums.

•Have good negotiation and interpersonal skills, analytical mind & comprehensive problem detection/solving abilities.

•Highly motivated and self-starter with passion for excellence; have excellent organizational, time management, analytical and reasoning skills combined with good verbal and written communication skills.

EDUCATION:

Bachelor’s Degree, Computer Science and Engineer, Nova Academy of Rural Education & Research, 2014 (INDIA)

Masters in Information Technology Management,St Francis College,2018 (New York)

Certifications :

PMP-Project Manager Professional

CSM – Certified Project Manager

Technical Skills:

SDLC Methodologies

Waterfall, Spiral, Waterfall-SCRUM Hybrid, Rational Unified Process (RUP), Extreme Programming (XP)

Reporting Tools

Tableau, IBM Cognos, Power BI

Business Modeling Tools

MS Visio, Rational Rose, Mockup Screens.

Languages

HTML, XML, JAVA, SQL.

Requirement Management Tools

JIRA, MS Office, Rational Requisite pro, Rally, TFS

Data Warehousing Data Marts

OLTP, OLAP, Multidimensional Analysis, ETL, Slicing/Dicing, Drilldown/ Roll Up, Informatica Power Center.

Web Services

XML, Soap, Rest, JSON.

Testing Tools

HPQC, HP ALM, Rational Clear Quest, Load Runner.

Databases

MYSQL, Oracle, DB2.

Operating Systems

Windows Variants

Professional Experience:

Client: Goldman Sachs, Richardson, TX January 2023 – Till date

Role: Scrum master/Business Analyst

Responsibilities:

•Organized an Interaction meeting between high level management, Developers, Subject Matter Expert (SME), team and Solution Architects for requisites and pre-analysis of the project.

•Acted as a Liaison between Business owners, developers, administrator and development team and other stakeholders.

•Performed Gap Analysis and analysis by understanding the AS-IS system and the TO-BE system requirements by facilitating JAD sessions, workshops and questionnaire sessions with business users, system architects and development teams.

• Involved in analyzing the Business Requirement Document (BRD) and convert those requirements into epics and user stories with the help of the Scrum Development Team and Product Owner.

•Facilitated Database Design sessions with Data Architecture and IT development team to define a DWH Design to meet Enterprise, Business and Data processing requirements.

•Highlighted risks in timely manner by conducting SWOT Analysis, Cause-Effect Analysis, Risk Analysis, Impact Analysis and ROI Estimation.

•Data was collected and extracted from Mavenlink, Quickbase, NetSuite, Tsheets as well as from manual files and databases.

•Coordinated with the administrator to commission and decommission the nodes in HDFS as per the requirements using the tool Cloudera Manager Enterprise.

•Created UML Diagrams: Use-case Diagrams, Sequence Diagrams and Activity Diagrams using Microsoft Visio. Prepared Use-case description and Data Flow Diagrams to communicate the page flow, interaction with the system.

•Examined and correlated the generated business events from the third-party data such as enrollment data.

•Managed defect tracking to update reviews to stake holders and business owners.

•Facilitated various scrum ceremonies and assisted the Product Owner in Prioritizing Product Backlog Items (PBI) during grooming session.

•Closed out completed projects in Quickbase and Mavenlink for the finance team to recognize revenue.

•As a Scrummaster ensured to shield and removed the Impediments (both external and internal impediments) faced by the team to make them more effective and productive throughout the process.

•Created and maintained Sprint Burn-down Chart and Product Burn-Down Chart to keep the track of the team's and created Product Burn-up Chart to show the progress of the team to higher management using JIRA.

•In Sprint review meeting assisted the product owner to present a demo of the Potentially Shippable Product Increment (PSPI) and helped deciding which features are DONE and satisfies the acceptance criteria.

•Prepared Functional requirement document (FRD), by working with business team to resolve requirement issues.

•Monitored continuous process improvement throughout the Scrum adoption. The Development ecosystem includes: TDD, BDD, CI/CD.

•Created Data mapping documents between various data elements, XML, flat files, excel files.

•Achieved proficient skills in Framework and Implementation.

Environment: SCRUM Methodology, JIRA, JAVA, Mavenlink, MS Visio, UML, HP ALM, Informatica, Tableau, Altova XML spy, MS outlook, MS office Suite (Excel, Word, Power point).ssss

Client: Walmart, Mountain View, CA April 2021 – December 2022

Role: Scrum master/Business Analyst

Responsibilities:

•Interacted with SME's to elicit business goals and define goal-level requirements.

•Creating detailed documentation containing business objective, vision and scope, preliminary estimates, infrastructure impact assessment and risk factors.

•Ensure that the Mavenlink setup is tested for accuracy before any go-live or system updates

•Construct Data flow diagrams and document the AS-IS business processes.

•Defined and implemented Change Management policies and procedures.

•Performed QA on functional specifications for enhancements and interfaces authored by Design Team consultants.

•Co-ordinated with all developers and project stakeholders to lead a kickoff meeting.

•Defined and introduced the project, team member's roles, and key deliverables. Map out timelines, milestones, communication processes, question, and answer session.

•Directed the project using rational methodologies and acted as an RUP consultant for the whole project life cycle.

•Extracted, normalized, analyzed, and review the report with respect to data efforts related to proactive fraud identification procedures.

•Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD using UML.

•Designed and lead workshops using coaching and creativity to access and express values, vision, and dreams.

•Involved extensively in Project Planning and Management in the areas of Scheduling, Team Building.

•Strong analytical and communication skills, also worked with risk management/operational.

•Worked closely with data conversion team for populating the system with master data such as functional locations, equipment, task lists, maintenance plans.

•Work with the technical team to integrate Mavenlink with other business systems (e.g., ERP, CRM, financial tools).

•Facilitated user acceptance testing and test strategies with developers and testers.

•Involved in reviewing Test Plans, Test Cases with the QA team to verify implementation of new features and enhancements.

•Developed System Integration Testing (SIT), User Acceptance Testing(UAT) plan for testing the upgrade and new modules.

•Train teams in Agile Development including the use of Project Management Tools like JIRA and Confluence.

Environment: Scrum, Agile, Jira, Rally, Mavenlink, Confuence, SAFe, Web Services and Windows.

Client: CVS Health, Woonsocket, RI August 2018 – March 2021

Role: Scrum master/Business Analyst

Responsibilities:

•Product documentation, roadmap, and execution from concept to deployment for clients/ traders.

•Mapped customer's requirement in the form of product backlog, divided to use cases, functional flow charts and data flow charts.

•Analyzed user-behavior and implemented data-driven initiatives for staple requirements and future sales.

•Managed role of Scrum Master and leveraged expertise while conducting product backlog refinement, daily stand-ups, scrum, sprint planning and retrospective meetings, target setting, and defined the Sprint backlog and burn-down chart.

•Coordinated the test procedures to ensure minimal impact to the production environment.

•Monitored progress against business functionality, requested objectives to ensure that projects meet the specific release criteria.

•Captured and clarified business requirements through a range of analysis techniques (data flow diagrams, sequence diagram, case tool analysis, gap analysis and work and process flow diagrams.

•Captured and clarified business requirements through a range of analysis Verified Business, Functional and Technical Requirements, use cases, test cases by working with all the stake holders - Business team, Architects and Development team members at onsite and offshore.

•Involved in understanding business problems and transformed these into EPICs/Feature and User Stories.

•Involved in conducting meetings for Agile projects requirements, sessions with stake holders, articulated and created the requirements in effective User Story/scopes.

•Monitored progress and completion reports on a weekly basis, utilized creative problem solving, negotiation skills to resolve issues, manage timelines, and deliver a quality product.

•Helped UI team with the mock-ups clarification and worked with all departments to ensure UI proposals satisfy business, rating, compliance, legal, performance, technical and other needs.

•Reviewed system changes requested by other departments to ensure requirement validation and documentation

•Performed end-user acceptance testing of site changes to confirm deployment.

Environment: Scrum, Agile, Jira, Rally, SAFe, Web Services, MS Project, MS Visio, Gap Analysis, SQLand Windows.

Client: PCI PHARMA Services June 2016 - July 2018

Role: Business Analyst

Responsibilities:

●Gathered Business and system requirements.

●Worked with business team to extract information for the IT development team.

●Developed strong working relationships with trading partners and vendors to understand the key business drivers and priorities.

●Developed plans that anticipated future events and consequences. Analyzed current systems, anticipated future needs. Worked on GAP Analysis.

●Documented detailed business requirements.

●Documented standard formats for transmitting electronic transactions such as claims and enrollments, and identifier codes for providers, employers, health plans and individual consumers.

●Consulted insurance and clearinghouse entities to insure proper integration and compliance

●Translated requirements into detailed functional specifications, Use Cases, and screen prototypes as necessary to facilitate the requirements, development, design, and testing processes.

●Identified Actors and Use Cases to create Use Case Diagrams that described the behavior of the system.

●Co-coordinated in developing Test Strategy and Test Plans to ensure that Test Cases reflect user needs for Functional, User Interface, Performance, Usability and Security Requirements.

●Developed User Acceptance Test Cases and completed User Acceptance Testing and got signed off from users.

Environment: UML, RUP, SQL Server, Oracle, Win Runner, MS Access, HTML, MS PowerPoint, Windows.

Client: Emids, India June 2014 – Nov 2015

Role: Business Analyst

Responsibilities:

●Participated in Business Modeling by understanding the needs of the business, and documenting Business Use Cases as well as System Use Cases.

●Gathered Requirements and documented the proposed additional extension to the existing HIPAA application.

●Facilitated Joint Application Development (JAD) sessions with the Management, Mainframe and HIPAA team to make sure everyone is in sync with the business requirement processes.

●Used MS Visio to create Use Cases and Sequence Diagrams.

●Worked on FACET claim processing system.

●Accomplished experience through whole SDLC from requirement analysis till deployment, using highly efficient processes of Software development.

●Assisted development team to translate requirements into technical specifications.

●Liaised and coordinated in resolving EDI mapping issues arising from data transfer process from EWM to ACAS and third-party systems.

●Verified eligibility for all departments and completed updates of Managed Care System.

Environment: UML, RUP, SQL Server, Oracle, Win Runner, MS Access, HTML, MS PowerPoint, Windows.

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