Budget Analyst Hr Services
Resume:
Krista Meier
Budget Analyst/ Military Pay Specialist
DWBH CORP
HR Services Solutions (HRSS)
Fort Carson, CO 80913
** *** **** – Present
Military Pay Technician
Duties:
Provide military pay services to active, reserve, retired, and inactive reserve armed forces personnel, as well as their annuitants.
Processing pay actions: Establish, maintain, adjust, or close pay accounts for service members.
Reviewing pay documents: Ensure that pay authorization documents are complete, accurate, and comply with regulations.
Entering pay transactions: Input transactions into the organization's automated pay system.
Adjusting pay accounts: Make standard adjustments to pay accounts or process actions to adjust accounts.
Assisting service members: Provide one-on-one assistance to service members and annuitants with questions about pay entitlements, new accounts, and cost-of-living adjustments.
Resolving complex actions: Resolve more difficult and complex pay actions.
Developing procedures: Develop and revise local procedures.
Liaison functions: Serve as a liaison between base organizations and the Defense Finance and Accounting Service (DFAS).
Military pay technicians also handle problem cases or inquiries that involve auditing past pay records.
Monitors, reviews or initiates complex transactions where guidelines lack specificity to requirements, circumstances or problems, and/or frequently change.
Ability to interpret/apply regulations and procedures related to military pay and various complex actions.
Ability to communicate effectively, both orally and in writing, to present and/or advise on processes/actions.
Knowledge of a variety of accounting and budget functional areas and their relationships to other functions to research or investigate problems or errors that require reconciling and reconstructing incomplete information.
Serves as the primary point of contact on pay actions and coordinator on resolving pay matters. Counsel's individuals on the pay entitlement and extension requirements for continuation pay. Counsel’s individuals on the pay entitlement and extension requirements for continuation pay.
CHARTER Communications
2221 E. Bijou
Colorado Springs, CO 80909 United States
19 May 2024 -22 Aug 2024
Billing Representative
Duties:
Provides basic customer support related to Charter services, including handling billing inquiries and payments.
Establishing and maintaining professional and positive relationships with customers on behalf of Charter and ensuring issues are addressed consistently with company policies and practices.
Works under general supervision.
Actively and consistently support all efforts to simplify and enhance the customer experience.
Process customer orders in a courteous, efficient, and timely manner
Effectively present and discuss Charter products and services.
Convey an image of quality, integrity, and superior understanding regarding services.
Manage customer interactions professionally and efficiently.
Effectively address customer questions, complaints, and concerns within the scope of responsibility.
Remain current and knowledgeable on every aspect of supported product.
Facilitate customer issue escalations to local management/support as required.
Determine necessity for field visits.
Accurately document customer account records based on actions taken.
Fulfill work schedules as required.
Participate in quality coaching sessions to ensure efficient and effective interactions with customers.
Keep supervisor informed of any work-related concerns.
Perform other duties as assigned.
Accepts payments from customers (inbound call center).
Adjusts accounts for auto-pay.
Use positive framing of words to de-escalate callers.
Utilize multiple data systems to research customer information.
Quick key entry for every call.
AFRC 310th OG
406 Discoverer Street, Suite 10
Schriever AFB, CO 80912 United States
03/2018 – 11/2022
Series: 0560 Pay Plan: GS Grade: 11
Budget Analyst (This is a federal job)
Duties, Accomplishments and Related Skills:
●CompTIA Sec + Certified. Serves as the-functional point of contact-for day-to-day budget/financial issues for 310th OG. Works with MAJCOM and budget office counterparts to obtain, monitor, and track organization's funds.
●This is to include AT (Annual Training, RPA, and O&M Operations and Management) appropriation funds for 310th OG. Works closely with supervisors/managers and/or project managers in utilization of resources, resolving problems, and determining funding/resource requirements. Compiles findings and makes recommendations for development and implementation of procedures for financial management and budgeting functions in support of organizational programs/activities.
●Participates as a member of the Financial Working Group (FWG), making recommendations on funded and unfunded priorities, prepares justifications, and defending requirements. Attends the Financial Management Board as required. Performs budget formulation work for 310th OG involving review and preparation of budget estimates and financial plans. Reviews and analyzes budget requests submitted by organizational activities to ensure their consistency, accuracy, and adherence to instructions. Researches, consolidates, and summarizes budgetary data from source documents, automated budgetary systems, accounting records, and reports for use in preparing budget estimates and annual financial plans. Interprets source information and properly applies it to the budget.
●Reviews 310th OG organizational historical data and/or matches funding requests or projected costs of selected line items with past records to determine trends in spending and forecast annual funding needs. Analyzes data for prior and current year in preparing financial plans. Develops consolidated budget, and reviews and drafts statements for justifying funding requests. Reviews budget submissions for compliance with rules, regulations, and procedures. Monitors, tracks, and reviews obligations, expenditures, reimbursable orders, and requests for allotments, identifying and reporting differences that are not in keeping with annual work plans. Compares obligations and expenditures and identifies conditions over or under obligation of funds. Prepares and conducts reprogramming and adjustments of funding to cover short falls, unanticipated expenses, and/or unexpected emergencies, identifying and referring to higher level officials reprogramming actions which require prior approval. Runs CRIS (Commanders Resource Information Systems) reports daily/ weekly.
● Obtains and provides information concerning the propriety of using funds for specific purposes by researching appropriate legal and regulatory guides. Makes recommendations for transfer of funds between object class and line item accounts under the same appropriation or allotment when funds are needed to cover increases in obligations or when expenditures fall below established limits. Verifies, enters, and adjusts 310th OG budgetary data in a variety of forms, schedules, and reports. Monitors year end closing to ensure proper and full use of funds. Provides advice on budget and related matters such as types of funding available, effects of budgetary changes on related activities, and status and use of funds. Compiles, prepares, and conveys information about the budget and programs of the organization. Prepares guidance and/or interpretation of standard procedures and regulations relating to the organization's budget and financial procedures/processes. Conducts budget-related training of organizational personnel on budget processes, procedures, requirements, etc. Researches and analyzes available factual information in PBAS, trends in the cost of accomplishing specific work objectives, and/or relationships among organizational needs/objectives. Evaluates results for possible effect on program plans and funding. Conducts special studies of financial programs and funding requirements to ensure the availability of funds. Utilizes common budgetary methods and techniques, applies basic statistical formulas, and contrasts/compares current and historical budget and program data in conducting analyses and studies.
● Performs quality checks of organization's automated system database information (AROWS-R, DTS/ ODTA, & DEAMS, 1081 JV’s, working with appropriate point of contact to resolve any significant problems. Uses available computer software programs to produce required budget reports, plans, schedules, etc. Uses computer products to facilitate effective analyses of budget information. Skill in preparing written forms, schedules, and reports related to the obligation and expenditures of funds. Primary Agency Program Coordinator (AOPC) for Government Travel Card Program (GTCC) for 310th OG. Oversee US Bank transitions and monthly statements for 310th OG. Ability to make oral presentations on the budget, and conduct budget-related training to a variety of audiences.
AFOSI Det 807
210 Falcon Pkwy, Suite 245
Colorado Springs, CO 80912 United States
06/2017 - 03/2018
Series: 0303 Pay Plan: GS Grade: 7
Financial and Computer Support (This is a federal job)
Duties, Accomplishments and Related Skills:
●CompTIA Sec+ Certification. To accomplish mission support and resources duties and thereby free AFOSI special agents and allow them to provide specialized criminal, fraud, and counterintelligence investigative services to Air Force major command officials; and to work with other Department of Defense (DoD) criminal investigative agencies and federal law enforcement agencies in matters of interest to the USAF and DoD. Provides guidance to detachment users on the technical aspects of the AFOSI automated systems to include configuration management; database development and management; system security; user account management; printer and peripheral management; user access, connectivity, and monitoring of required network servers; and application software releases.
●Configuration includes encryption devices. Independently installs equipment, connects peripherals and installs and deletes user software. Determines processes required and configures user software, modifies software configuration, and performs configuration management functions.
●Performs initial system diagnostics and troubleshooting of systems. Investigates failures and performs database recovery. Provides guidance and assists unit employees with typical office information software applications. Performs software application assistance by creating, modifying, and deleting directories such as e-mail group maintenance, initial system diagnostics and password management functions. Monitors ongoing operation of network systems to ensure hardware and software are functioning properly and that operational standards are met.
●Maintains accountability for hardware and software. Monitors systems operations and security requirements and reports security breaches, distributes security information and provides technical assistance in the operation and maintenance of the System Security Authorization Agreement (SSAA). Installs and updates computer anti-virus software. Assists unit personnel in the development and maintenance of applicable web pages. Typically identifies and troubleshoots personal computer problems and effectively resolves them in a timely manner. Almost without exception provides timely, accurate, and factual information or assistance to customers in a professional manner. Typically identifies and promptly reports security violations.
●Serves as a member of host base Financial Working Group (FWG) and the Detachment Commander’s spokesperson on the status and availability of unit funds. Has primary responsibility for independently managing the unit’s Operations and Maintenance (O&M) funds budget to include validating and prioritizing the detachment’s funding requirements. As required, seeks additional funding from other sources such as AFOSI Region or host MAJCOM. As the confidential/contingency funds/E-funds custodian, independently develops the unit’s O&M budget including the confidential funds requirements for fiscal year requirements with pecuniary responsibility for funds and administrative responsibility of maintaining an accurate account. Receives requests, writes justification for and prioritizes unfunded requirements for the detachment. Monitors and tracks daily distribution of funds and use of resources.
●Prepares cost figures and fund citations. Maintains and disburses a complex high dollar confidential fund account in accordance with applicable directives. Prepares and processes vouchers for disbursing funds and receiving reimbursement to the account from higher headquarters. Receives and reviews vouchers submitted by special agents, verifying amounts shown are correct, assuring proper forms and format are used and ensuring timeliness of the items submitted on the voucher. Reconciles paid vouchers with budget documentation. Prepares financial data for submission to higher headquarters concerning categories of funds expended and correspondence concerning account operations. Primary Security Manager for the DET.
●Provides physical security for confidential funds in accordance with USAF and AFOSI guidance. Knowledge of commonly used budgetary methods, practices, procedures, and polices to formulate, justify, and execute assigned budgets in support of the mission. Skill in gathering, assembling, and analyzing sources of factual information, such as that found in accounting reports, payroll records, work reports, or inventory data. Compiles, consolidates, interprets, and summarizes budgetary data for preparation of budget estimates accurately. Works closely with supervisor and/or project managers in utilization of resources, resolving problems, and determining funding / resource requirements.
●Knowledge of automated data processing software programs and capabilities used to accomplish budget / funding tasks. Ability to make oral presentations on the budget, and conduct budget-related training. Safeguards classified or sensitive information or files. Performs administrative review of all correspondence/documents for administrative completeness and correctness.
Education:
Flour Bluff High School Corpus Christi, TX United States
High School 1991
Additional Information:
TRAINING:
CompTIA Sec + Certified: 2018- Present
FM Certification: 2018- present
Admin Professionals: Common Administrative Support Tasks, Jan 2016
Certificate of Completion
Security Manager, Sept 2015- 2017
Security Support Office, HQ USEUCOM, Stuttgart, Germany
Timekeeper Manager (ATAAPS), June 2015 – 2017, HQ USEUCOM, Stuttgart, Germany
Work Group Administrator (WGA), June 2015- 2017, HQ USEUCOM, Stuttgart, Germany
COMPUTER SKILLS: Microsoft Office, Outlook, SharePoint, Internet
VOLUNTEER EXPERIENCE:
American Red Cross Volunteer - CPR/ AED Certified
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