Executive Assistant Special Projects

Objective Seeking the opportunity to advance my skills and professional career as an Executive Assistant to support the strategy team as directed to guarantee that the organization’s goals and objectives are accomplished.

Skills

EPIC Super User/Proficient

Excellent organizational and customer relational skills

Microsoft Office Suite experience (Word, Powerpoint, Outlook, Excel)

Developed how-to guides and tip sheets

10 – Key by touch

Documents in Epic system regarding orders/Statis

Insurance Verification expeerience

Interprete Complex payor coverage

Completes Accurate Financial Responsibitly timely.

Collaborates effectively with leadership & Team members

Collaborates with internal & External staff

Developed tip sheets / guides for employees to use for guides

Trained, oriented and mentored new employees

Well trained in subject matters with all Gaps in Care

Ability to schedule meetings in Outlook and create agendas

Analysis reports

Reconcile excel spreadsheets

Maintains project work list and meets deadlines.

Plans and conducts on-going training with providers and support staff.

Coordinate meetings

Proficiency with clerical functions

Organizing special projects

Works to meet all deadlines ahead of time

Completes critical deadline audits

Document and present audit findings and trends to leadership for process improvement

Baylor Scott & White Quality Alliance April 2024 – Present

Executive Assistant

301 N. Washington Avenue

Dallas, TX 75246

Coordinate meetings and travel arrangements for Executive’s

Streamline executive travel processes, reducing scheduling conflicts by 30%

Interact with customers and colleagues by phone and in person to provide accurate and timely information.

Administer the high level day-day office operations for VP and team and perform a wide variety of word processing tasks to help the department run more efficiently.

Organize and assist the process of special projects as needed.

Handle all information in a confident manner.

Prepare and generate various reports, budget reconciliation, expense reports, and personal documents.

Ability to multi-task multiple projects and maintain accuracy when completing multiple assignments.

Ability to maintain confidentiality of delicate and confidential information obtained through the course of

completing assignments

Proficient in data entry, filing techniques and records retention policies to maintain accurate records.

Ability to clearly communicate ideas and information to various level of audiences.

Baylor Scott & White Quality Alliance Dec 2019 – April 2024

Team Lead Audit Analyst

301 N. Washington Avenue

Dallas, TX 75246

Conducts audits in EPIC for compliance for payors

Provides audit reports to identify risk and identify opportunities for improvement

Manages assigned tasks to meet committed deadlines, quality standards, and expectations

Assists in development of reporting mechanisms and interfaces needed to produce audit reports

Monitors and conducts routine and periodic audits of access to PHI to support compliance

Trains, orients, and mentors new team members

Creates presentations when needed for leaders

Provides year end audit results

Shares and tracks best practices to help auditors learn new skills

Provides frequent recognition of co-workers

Presents overview of audit role to new employees

Provides mentorship

Tracks and maintains deadlines

Works with IT on batching issues in EPIC for chart abstraction

Maintains confidentiality on all sensitive & confidential information

Handles all information in a confidential manner

Encompass Rehab Center Sept 2019 – May 2023

Admission/Marketing Liaison

2800 W 15th St

Plano, TX 75075

Played a key role in the referral process for incoming patients

Received referrals, gathered information, and verified insurance

Coordinated an effective, efficient admissions process for all patients

Worked with house supervisor on admission patients

Worked with multiple liaisons for patients needing admissions from area hospitals

Worked with providers to complete referral screens for transferring patients

Ran reports for weekend admissions

Always maintained confidentiality

Dallas Regional Medical Center July 2015 – June 2021

ER Unit Secretary/Tech

1011 N. Galloway Ave

Mesquite, TX 75149

Audited trauma reports and entered into registries

Ran productivity reports for Director

Audited EMR for all Strokes and STEMI’s

Called providers when patients were being admitted to hospital

Transferred patients to other hospitals when needing higher level of care

Entered all orders for patients (labs, x-rays, CT’s, EKG’s)

Made sure all results came back in a timely manner

Assisted with codes & any trauma patients

Arranged for transportation (Care Flight or ambulances)

Completed vitals on patients before leaving the ER or before they are transferred

Applied splints on Ortho patients

Assisted on the floor when needed for pelvic exam, sutures, and codes

Always maintained Confidentiality

Legacy Physician Partner Nov 2017 – October 2018

Physician Coordinator

5214 Marryland Way, Suite 404

Brentwood, TN 37027

Helped with on-boarding of new providers and recertifications of current providers

Audited ER charts before sent to billing

Scheduled providers to work and found providers for last minute emergency fill ins

Audited charts at two facilities

Made sure providers completed charts in a timely manner

Attended and led staff meetings

Completed RVU spreadsheets

Always maintained Confidentiality

Lake Pointe Medical Center Dec 2012 – March 2019

ER Unit Secretary/Tech

6800 Scenic Dr.

Rowlett, TX 75089

Answered phones

Directed traffic

Lead Tech / Unit Secretaries

Communicated and coordinated provider orders

Protected confidentiality of patient’s information

Prioritized own work load

Helped Director with ordering supplies

Communicated admissions, discharge’s, transfers, and expirations to the appropriate department

Helped with catheters

Completed blood draws (including legal blood draws)

Patient care

Called providers when patients were being admitted to the hospital

Assisted with codes and any trauma patients

Arranged for transportation (Careflite or ambulances)

Completed Inventory bi- annually

Assisted on the floor when needed for pelvic exam, sutures, codes, and cleaned rooms

Always maintained Confidentiality

First Choice Emergency Room Oct 2014 – July 2015

Registration

1291 W. Campbell Road

Richardson, TX 75081

Answered phones

Registered patients

Verification of Insurance / collected co-pays

Ran productivity reports

Made bank deposits

Verified all daily logs

Protected confidentiality of patient information

Ordered supplies

Helped Manager where needed

Always maintained Confidentiality

Metroplex Colon & Rectal Specialist Feb 2012 – Dec 2012

Medical Assistant

5509 Pleasant Valley Dr.

Plano, TX 75023

Helped provider when needed in room

Cleaned rooms

Answered phones

Called in prescriptions

Scheduled patients for surgery

Faxed over orders to hospital for surgery patients

Faxed over orders to Anesthesiologist for surgery

Communicated & coordinated provider orders

Protected confidentiality of patient’s information

Prioritized own work load

Helped office manager with ordering supplies

Consulted with patients regarding surgery

Traveled to all four locations each week

Mesquite ISD Oct 2008 – Feb 2012

CMC Teachers Aide/Front Office/Bonded Secretary

405 E. Davis Street

Mesquite, TX 75149

Helped students when they came into CMC

Assisted with large projects

Modified tests when needed for teachers

Made sure all teaches had accommodations for students

Handled progress reports for teachers

Made bank deposits for organizations

Made sure all payroll was turned in on time to main office

Sold sports tickets for all games

Scheduled workers for the basketball and volleyball games

Answered phones

Checked attendance for students

Called parents when students were not in class

Helped administration when needed

Mesquite Community Hospital/Dallas Regional Medical Center Oct 2003 – Oct 2008

ER Unit Secretary/Chart Auditor

3500 I- 30

Mesquite, TX 75150

Called providers when patients were being admitted to hospital

Transferred patients to other hospitals when needing higher level of care

Entered all orders for patients (labs, x-rays, CT’s, EKG’s)

Made sure all results came back in a timely manner

Assisted with codes & any trauma patients

Arranged for transportation (Care Flight or ambulances)

Completed vitals on patients before leaving the ER or before they were transferred

Applied splints on Ortho patients

Audited all patient charts that come in thru the ER department for documentation appropriateness

Check for provider’s documentation and signatures on all charts

Assisted on the floor when needed for pelvic exam, sutures, and codes

Checked each chart for correct charges for level of care, medications, splints, and IV’s. Made sure there were not any incorrect charges.

Lead Unit Secretary

Education

North Mesquite High School - Diploma 1985

Eastfield College - Associates Degree 1987

Remington College - Medical Assistant - Certified 2003

Aspen University – Bachelors in Healthcare Administration 2025

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