Eric Gachara
Security Analyst
Nairobi, Kenya
LinkedIn Profile Portfolio
SUMMARY
Highly motivated IT professional with a robust foundation in cybersecurity and recent certifications in Google Cybersecurity, Fortinet, and IBM Cybersecurity Fundamentals. Proficient in real-time event monitoring, log analysis, and incident response using leading SIEM technologies like Splunk and Chronicle. Proven ability to troubleshoot complex issues, analyze data, and communicate effectively. Seeking an entry-level Security Analyst position to contribute to a dynamic security team. Eager to learn while applying my knowledge of modern attack techniques, threat intelligence, vulnerability management, and incident response to build a secure and resilient IT environment.
SKILLS
● Security Frameworks &
Controls
● Security Mindset
● Network Security & TCP/IP
Protocols
● VirusTotal
● SIEM Tools: Splunk & Chronicle
● Python / SQL / Linux CLI
● Suricata/TCPdump/Wireshark
● Strong Analytical &
Troubleshooting Skills
● Threats, Risks & Vulnerabilities
● HIPAA,PCI/DSS compliance
● Incident detection,
investigation & response
● Effective communication
● Excellent organization
● Outstanding collaboration
EXPERIENCE
Savannah Informatics, Kenya - Field Support Analyst DECEMBER 2024 - PRESENT
● Provide on-site and remote technical support and troubleshooting for healthcare software solutions
● I analyze and monitor real-time system events to ensure compliance with HIPAA/PHI requirements.
● Conduct initial investigations on incidents, escalating complex cases for advanced response
● Resolve complex technical issues related to patient records, billing, and insurance claims processing.
● Collaborate with remote teams to ensure timely resolution of critical incidents.
● Proficient in troubleshooting network connectivity, software installations, and user access issues.
Saraya Al Gadema, Qatar - IT Support(Mobile & Wireless Devices) APRIL 2022 - AUGUST 2024
● Administered mobile device management systems, ensuring secure provisioning and deprovisioning of devices.
● Maintained device security through regular updates, patching, and enforcing security policies.
● Collaborated with vendors to troubleshoot and resolve software system issues, ensuring adherence to security updates.
● Delivered training on secure device usage and data protection to end users. Kenya National Bureau of Statistics, Kenya - ICT Supervisor JULY 2019 - OCTOBER 2019
● Patched software and installed new versions to eliminate security problems and protect data. Worked with the software development team on reported errors and bugs.
● Conducted initial analysis and reporting on detected incidents, ensuring proper documentation and escalation.
● Ensured consistent adherence to company policies and security protocols by enforcing established rules and regulations within the organization.
● Managed and mentored a team of over 100 personnel, fostering a collaborative and productive work environment.
● Conducted regular operational reviews to identify areas for improvement in efficiency, security, and overall performance, and implemented appropriate corrective actions Com21 Ltd, Kenya - IT Consultant
FEBRUARY 2017 - SEPTEMBER 2017
● Created support documentation to empower user communities in troubleshooting and extending system capabilities.
● Inspected equipment, assessed functionality and optimized controls. Met architecture compatibility and guidelines through effective troubleshooting.
● Coordinated efficient large-scale software deployments, ensuring adherence to security protocols.
EDUCATION CERTIFICATIONS
Fortinet Certified Fundamentals Cybersecurity - Online certificate Fortinet
JANUARY 2025
Google Cybersecurity Certificate - Online certificate Google Inc.
AUGUST 2024 - JANUARY 2025
IBM Cybersecurity Fundamentals - Online certificate IBM
JANUARY 2025
Linux Security Fundamentals - Online certificate
The Linux Foundation Training
JULY 2023 - FEBRUARY 2024
Cisco Junior Cybersecurity Analyst - Online certificate Cisco
APRIL 2023 - AUGUST 2023
Certificate of Cloud Security Knowledge Foundation Training - Online certificate Cloud Security Alliance
JULY 2023 - AUGUST 2023
BSc. Computer Science - Bachelor’s Degree
Dedan Kimathi University of Technology
MAY 2009 - DECEMBER 2013
LANGUAGES
English Swahili