Special Education Customer Service

**/**** - **/**** ****************, Teaching Assistants, Special Education

Fred Roberts Middle School, Houston, TX

Developed empathetic student connections through personalized support and individualized educational strategies

Effectively managed classroom behaviors using de-escalation techniques and positive intervention methods

Collaborated with educators and parents to create comprehensive, adaptive learning environments

Maintained professional growth through continuous special education training and best practice implementation

Demonstrated leadership by independently managing classroom operations and documenting student progress

05/2016 - 11/2021 Cashier, Cashiers

Home Depot, Pearland, TX

Delivered exceptional customer service by greeting, guiding, and supporting customers through product selection and purchase processes Demonstrated flexibility and reliability by working adaptable schedules and providing cross-departmental support

Managed point-of-sale operations professionally, handling transactions, returns, and payment methods with accuracy and efficiency Resolved customer issues and complaints effectively, building strong customer relationships and loyalty

Supported team performance by mentoring new employees and quickly adapting to technological changes in retail environment 10/2008 - 06/2015 Paraprofessional, Teaching Assistants, Special Education Miller Intermediate School, Houston, TX

Collaborated with lead teachers to develop curriculum materials and support students with special needs, ensuring alignment with educational standards Implemented effective behavior management and personalized learning strategies to create positive, focused classroom environments Participated in professional development to enhance instructional techniques and maintain current educational best practices

NARCEDALIA REYES

9813 SUMERLIN ST, HOUSTON, TX 77075-4038

Phone: 832-***-****

Email: ***********@*****.***

Ability Summary

Highly adaptable and accomplished professional with proven experience as an assistant manager, seeking an office administrative or managerial role that leverages her comprehensive leadership and operational skills. Strong problem-solving abilities and demonstrated leadership experience enable her to thrive in dynamic workplace settings, consistently maintaining a positive demeanor while driving organizational objectives. Track record of successfully managing teams and operational processes, she excels in diverse administrative tasks including communication management, scheduling, team coordination, and strategic support. Work approach is characterized by meticulous attention to detail, exceptional organizational capabilities, and a robust work ethic, which ensures high-quality administrative and managerial performance in fast-paced professional environments. Experienced in interpersonal communication and committed to operational excellence, she is prepared to make meaningful contributions as an administrative or management professional who can seamlessly navigate complex organizational responsibilities while maintaining a strategic and proactive approach to team leadership and business development.

Employment History

Supported student learning through data-driven instruction, individualized assistance, and regular performance feedback

Maintained strong communication with parents and educators to foster comprehensive student support and academic success 05/1996 General High School Curriculum

High School Diploma

Deer Park High School South Campus, Deer Park, TX

References Available on Request

Education History

Detailed References

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