Salesforce Admin Developer
Resume:
SAI KUMAR NAIK MEGHAVATH
Salesforce Admin/Developer
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Professional Summary:
Salesforce Admin/Developer with 6+ years of experience in the delivery of comprehensive Salesforce solutions, with a focus on development, administration, customization, and end-to-end testing across multiple Salesforce domains (Sales, Service, Experience, and Community Cloud).
An expert in Salesforce configuration, with experience in the management of complex user hierarchies, profiles, permission sets, role-based security, and sharing rules to enforce robust data access controls throughout the organization.
Expertise in Salesforce automation, including the optimization of business workflows, the automation of repetitive tasks, and the enhancement of operational efficiency, with Flows, Process Builder, Approval Processes, and Workflow Rules.
Strong expertise in Apex programming, including the development and maintenance of Apex Triggers, Batch Apex, Apex Controllers, and Apex REST/SOAP services. Additionally, I am adept at composing intricate SOQL and SOSL queries to facilitate data manipulation.
I have plenty of experience in the development of scalable, responsive user interfaces and the migration of legacy Visualforce pages to Lightning Experience using Lightning Web Components (LWC), Aura Components, and Salesforce Lightning Design System (SLDS).
Strong proficiency in Salesforce integration, employing RESTful APIs, SOAP APIs, and OAuth2 to facilitate seamless interaction with external systems, thereby facilitating real-time data exchange and synchronization across various platforms.
Advanced data management skills are required to facilitate bulk data migration, deduplication, and data accuracy across Salesforce objects. This includes the use of Data Loader, Workbench, SOQL, and CSV data manipulation.
Demonstrated capacity to create exhaustive test classes for custom Apex code, thereby guaranteeing adherence to Salesforce DX (SFDX) standards, achieving optimal code coverage, and facilitating seamless deployments.
Experience in the automation of CI/CD pipelines using Jenkins, Git, Ant Migration Tool, SFDX CLI, and Change Sets to facilitate continuous integration and delivery, automate deployments, and effectively manage source code.
I am a collaborative team member with extensive experience in Agile environments (Scrum/Kanban), who has contributed to sprint planning, backlog refinement, daily stand-ups, and iterative development cycles.
Proficient in the use of Salesforce Debug Logs, Workbench, and Developer Console to resolve production issues, improve system performance, and resolve integration problems. I have also experience in troubleshooting and debugging.
Familiar with Salesforce security models, including the implementation of Field-Level Security (FLS), Object-Level Security (OLS), and Record-Level Security (RLS), and the assurance of compliance with data governance policies.
Versatile in the use of sophisticated Salesforce tools, including Salesforce Shield, Territory Management, Einstein Analytics, and Salesforce CMS, it provides customized solutions for content management, reporting, and data insights.
To effectively implement the best practices, I am a perpetual learner who maintains up-to-date expertise by completing advanced Trailhead modules and remaining informed on new Salesforce releases, APIs, and platform innovations.
SKILLS & ABILITIES:
Force.com
Salesforce Platform: Salesforce Sales Cloud, Service Cloud, Force.com, Experience Cloud.
Salesforce Development: Apex, SOQL, Visualforce, Lightning Web Components (LWC), Flows, Process Builder, Validation Rules, Approval Processes.
Integration & APIs: REST, SOAP, Postman, SOAP UI.
Automation Tools: Jenkins, Git, CI/CD pipelines, Ant Migration Tool.
Data Management: Salesforce Data Loader, SOQL Queries, Salesforce Reports & Dashboards, SQL, IDE Force.com Visual studios.
Testing & Quality Assurance: Salesforce Test Methods, Apex Test Classes, Code Coverage.
Project Management & Tracking: JIRA, Azure DevOps, Agile (Scrum).
Programming Languages
C, Apex, Java, JavaScript, Python, HTML, CSS.
Operating System / Web Technologies
Windows NT/2000/98/XP, UNIX / Linux (AIX and Solaris
HTML, HTML5, CSS3, Bootstrap, PHP, XML, JavaScript, jQuery, jQuery UI, SOAP, WSDL, REST
Certifications:
Salesforce Certified Platform Developer I
Salesforce Certified Administrator
Professional Experience:
Client: JPMORGAN CHASE & CO, NJ
Role: SALESFORCE DEVELOPER Nov 2023 – till date
Responsibilities:
Participated in a variety of phases of the Software Development Life Cycle (SDLC), such as analysis, requirement engineering, architecture design, development, enhancements, and testing.
Developed, deployed, and optimized Apex Classes, Controller Classes, and Apex Triggers to meet the application's diverse functional requirements.
Collaborated on Salesforce Communities and Customer Portals.
Developed a variety of Visualforce Pages and Apex Triggers to incorporate additional functionality and wrote Apex Classes and Controllers to provide functionality to the visual pages.
Developed custom objects and attributes to store transactional and contractual data.
Created Lightning pages for the Salesforce1 mobile application.
Enhanced Lightning templates to create a Lightning application for agents.
Executed IDE, Change Set, and ANT Script deployments as required, validating components prior to deployment to guarantee a seamless process.
Developed deployment documentation and implemented all Salesforce.com modifications from the Developer Sandbox to the QA Sandbox following a sanity check.
Utilized APEX REST API callouts to facilitate the integration of two instances.
Using the REST API, the Connected App was configured to integrate Salesforce.com with two external JAVA applications to capture Accounts, Contacts, and Leads (Web-to-Lead implementation).
To prevent exceeding the Governor's limits, the application employed SOQL and SOSL to preprocess records and generate sets.
Implemented Service Cloud for customer service, which encompassed the configuration of email to case, case assignment criteria, migration management, and Service Cloud release.
Created Apex triggers to prevent the duplication of leads from a variety of sources.
Implemented Salesforce custom applications using Agile and Scrum methodologies.
ENVIRONMENT: Salesforce Sales Cloud, Service Cloud, Salesforce1 Mobile, Apex, Visualforce, Lightning Components, REST API, SOQL, SOSL, ANT, Change Sets, IDE, Java, Connected App, Agile, Scrum, Windows, macOS.
Client: Wells Fargo, Hyderabad, India
Role: Salesforce Developer Sep 2020 - Dec 2022
Responsibilities:
Managed users, profiles, and responsibilities. New fields, formula fields, and report types are developed to satisfy business needs.
Utilize the native platform to develop Salesforce mobile SDK integration for Android and iOS.
Create REST web services to establish a connection with Android and iOS phone applications.
The Salesforce integrations to provide access to the REST classes, a site was created for the all-American Payment System customers.
Developed REST classes to facilitate the data transfer from Salesforce to a mobile application and the subsequent storage of customer input data in Salesforce.
Configured Campaign Management, Campaign Influence, and Lead Conversion.
Utilizing Informatica on Cloud, integration and data migration between Salesforce CRM and legacy systems are executed.
Utilizing Data Loader and Web Services, the migration of existing data from legacy systems, both inbound and outbound.
Utilizing tools such as Workbench, composing SOQL queries to seek and display data from SFDC Org.
Supplying assistance to the members regarding a variety of production-related issues and reducing the application's effectiveness.
Developing packages and transferring them between production environments and sandboxes for ultimate implementation.
Established a training and development program within a customer support environment. With emphasis on staff training to ensure that customers receive exceptional service and contentment
Formulating wave dashboards with the Salesforce platform as the database.
Ensure that the implemented solutions meet the business requirements and are delivered in a timely manner by interacting with users, project managers, and architects.
ENVIRONMENT: Salesforce Sales Cloud, Salesforce Mobile SDK, Apex, REST APIs, Informatica Cloud, Data Loader, Workbench, SOQL, Campaign Management, Lead Conversion, Salesforce Wave Analytics, Windows, macOS.
Client: Optum, Hyderabad, India
Role: Salesforce Admin Feb 2018 – Aug 2020
Responsibilities:
Successfully led the end-to-end implementation of Salesforce projects, covering all phases of the Software Development Life Cycle (SDLC) over 2.5 years.
Conducted in-depth requirement analysis, translating business needs into technical solutions, and delivered secure and scalable Salesforce configurations.
Designed and implemented security models with roles, profiles, permission sets, and sharing rules to ensure data integrity and compliance across the organization.
Developed and customized applications using Apex, Visualforce, and Lightning Web Components (LWC), improving system functionality and enhancing user experience.
Integrated Salesforce with external systems through REST/SOAP APIs, ensuring smooth data exchange and operational efficiency across platforms.
Managed complex data migration projects, ensuring accurate import and export of records using Data Loader and SOQL, improving data consistency.
Provided post-deployment ongoing support, system enhancements, and user training, ensuring optimal performance and user adoption of Salesforce solutions.
Automated business processes using Flows, Process Builder, and Approval Processes, streamlining workflows and reducing manual intervention.
Led the configuration and deployment of Salesforce Sales Cloud and Service Cloud, aligning system features with business processes to boost productivity.
ENIVIRONMENT: Salesforce Sales Cloud, Service Cloud, Force.com, Apex, SOQL, Visualforce, Lightning Web Components (LWC), REST/SOAP APIs, Data Loader, Flows, Process Builder, Git, Jenkins, Windows, macOS.
EDUCATION:
Master of science in Information Technology from Southern New Hampshire University, 2024, GPA:3.94.
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