Customer Service Team Lead

Resharde O. Jackson Poc: 678-***-**** ********@*****.***

Fedex Smart Post, Ellenwood, Ga 2022 to Present

Package, Handler

Shipdock truck loader, loading IC and regular standardized packages along with belt picking and loading.

●IC packing from a conveyor shoot, Hand loading packages from picking belt.

●Ship truck loading.

●Team lead member helping with other shipping dock crews.

●Closing out loads to be shipped out.

Fedex Smart Post, Ellenwood, Ga 2022 to Present

Rent A Center, Columbus Ga. from 2021 to 2022

Credit Manager and Assistant Manager

Training fellow team members on collecting payments/ merchandise, From customers who missed committed payments or payment arrangements.

Maintaining inventory of merchandise that we get back from customers/ Trucks. Making sure everything is counted for and in order.

Providing customer service to future loyal customers who want to rent from our establishment. Making sure all their needs are met.

EDUCATION

Kendrick High School

Columbus, Ga

Columbus Technical College

Columbus, Ga

Selected Professional Training

Forklift Operator, Atlanta, Ga

Sales Trainer, Columbus, Ga

Computer skills

MS Office suite (Word, Excel, Outlook, PowerPoint)

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