Project Manager Customer Service
Resume:
GARY L. HERMAN
************@*****.***
SUMMARY: My ability to relate to clients and employees will be an asset to your organization, whether it is as a team member or a team leader. I pride myself in my ability to multi-task and follow through to see a project to its successful completion. SKILLS: Exceptional customer service skills, Excellent supervisory/managerial skills. Heavy and light equipment operation (Fork Lift, Loader, Dump truck, etc,). 20+ years’ experience in the roofing/construction industry with emphasis on sales and customer service EMPLOYMENT:
2017 – Present - A&H Roofing, LLC. - Project Manager/Sales
Commercial and Industrial Estimations of roofing, new and repairs
Bids on Government contracts for all roofing demands
Project manager for crews on large commercial jobs
Responsible for all outside sales accounts
Establish and maintain a successful relationship with customers and vendors resulting in customer satisfaction and increased sales
Order and arrange deliver of materials for all jobs
Assess and estimate costs of damages to homes
Staffing and scheduling of work crews
2014 – 2017 – SavaSeniorCare - Shared Services Northern Team Superintendent/ Supervisor
Managed 11 properties in Colorado and Wyoming
Project management of facility renovation projects
Supervision of contractors on-site during facility renovation projects
Planning and coordination of scope of work for facility renovation projects
Budget, cost control, and project management
Management of work crew
Cost analysis (materials and labor) for new projects
Coordination of projects in multi-facilities
Remodel of kitchen and bathrooms, vinyl/tile/hardwood flooring, drywall repair, texture, paint, framing, fencing, decking, plumbing, electrical Maintenance Supervisor
Maintain OSHA/Life Safety compliant site
Daily management meetings to keep up with daily changes for state compliance
Keep up with building and equipment maintenance
Manage subcontractors/state inspectors
Manage maintenance staff with prioritizing of daily up keep needed
Work with individual residents on their maintenance needs in their personal suites
Daily/Weekly/Monthly maintenance reports via a proprietary computer system
Building repairs from light changes to room additions
Help create a pleasant atmosphere for residents and their families
** Worked with several Sava facilities as a sub contractor from All Phase Handyman doing everything from roofing/fascia, tree trimming, tiling, hand rails, etc
GARY L. HERMAN (continued)
2012- Present - All Phase Handyman - Handyman (Part Time)
Project sales/estimations
Painting
Pluming
Remodels/builds – kitchens, additions, basements, etc..
Inside/outside projects – including sprinklers, fencing, etc.. 2008 – 2014 - A&H Roofing, LLC - Project Manager/Sales
Commercial and Industrial Estimations of roofing, new and repairs
Bids on Government contracts for all roofing demands
Project manager for crews on large commercial jobs
Responsible for all outside sales accounts
Establish and maintain a successful relationship with customers and vendors resulting in customer satisfaction and increased sales
Order and arrange deliver of materials for all jobs
Assess and estimate costs of damages to homes
Staffing and scheduling of work crews
2008 - 2008 - Premier Fire Protection - Apprentice
Apprentice Installer for fire sprinklers
Inventory puller for contracted jobs
Reading Blue Prints
2007 – 2007 - Adams Reload - Supervisor
Shipping/receiving
Customer service
Dispatching
Labeling/inventory of all loads
Light equipment operations (forklift)
Bill of ladings (UPS, FED EX)
Supervision of warehouse employees
GARY L. HERMAN (continued)
2005 – 2006 - Interactive Packaging Group - Production Supervisor
Responsible for ordering all supplies
Shipping/receiving and scheduling of all material and goods
Maintenance and ordering replacement parts of all equipment
Light equipment operation (forklift)
Weekly production meetings
Communications with Regional Supervisors
Staffing and scheduling of work crews (including temporary workers)
Training of new employees
2000-2005 - A Herman Roofing, Inc. Supervisor
Responsible for all outside sales accounts
Establish and maintain a successful relationship with customers and vendors resulting in customer satisfaction and increased sales
Order and arrange deliver of materials for all jobs Assess and estimate costs of damages to homes
Staffing and scheduling of work crews
EDUCATION
Skyview High Schoon- Diploma, General Studies
Metro State - Business Marketing
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