Data Entry Health Care

Cherril Dunn

**** ****** ***, *****, *.Y. ***** 718-***-**** *******.****@*****.***

Summary of Qualifications

Hardworking, initiative-taking/ initiative-taking individual with experience in the Health Services Administration that is seeking a challenging opportunity in Health Care/Administrative or Hospitality organization that will allow me to contribute, enhance and develop my skills while utilizing my education and current work experience.

Key Experience and Skills

Demonstrated experience in managing multiple calendars and scheduling meetings simultaneously.

Analytical, critical thinking skill, detail attentive, self-starting collaborator.

Ability to recognize and work with and dispose of confidential information in a secure professional manner.

Effective communication and people skills, impeccable internal and external customers service skills.

Windows XP, Microsoft Word, Entourage, McKesson, Outlook, SharePoint, and Salesforce.

Strong Customer Service Support/Service, Data Entry and Administrative Skills.

Customer Relations Management.

Excellent communication skills, Attention to detail with Observational skills.

Experience

Focus Career Solutions: Security Guard / Front Desk Agent - Bronx, New York 12/2024

Greeting guests and verifying ID Status.

Answered phone calls and distributed pass for desired locations.

Directing visitors and providing basic information about required destinations.

Document suspicious activity.

Conduct regular patrols of building check.

Follow emergency procedures, medical emergencies or security incidents.

Receiving and managing incoming and outgoing packages.

Monitoring security cameras and observing potential security threats.

Provided a positive experience for visitors with Customer Services Orientation.

Managed visitor logs and access security system.

United Health Group: 6/2020 - 4/20/22

New York Health and Hospital

New York City Test and Trace Corp

Test and Trace Monitor/Case Investigator

Maintain patient confidentiality and ensure that all information was collected in concordance with local data privacy and standards.

Call contacts of newly diagnosed cases documented pertinent information in COVID -19 contact tracing forms and conduct data entry into Health Department data surveillance systems.

Work in collaboration with the Case Investigator from the local Health Department. Verified patients’ identity, notify, and verify receipt of laboratory report.

Collected and recorded information on symptoms and needs into the CRM with accuracy.

Provided and provided contacts with approved information about NYS isolation and quarantine procedures.

Referred clients to testing according to protocol and/or to COVID-19 Community Support Specialist for social resources.

Ability to use discretion, maintain confidentiality and practice ethical conduct.

Empire Consulting Solutions: Finger Image Technician/AFIS - NY, NY 3/2018 - 3/2020

Responsible for the classification, searching, comparison and the maintenance of fingerprint files.

Operated a variety of office equipment such as a PC, copy machine, laminator, Optical Print and Photo Image System terminal, Operated the Records Management System (ORM) with AFIS information for each ten prints, searched files and running records and operated camera equipment to photograph suspects and Human Resources subjects.

Alpine Home Health Care: Operation Liaison - Bronx, NY 11/2015 - 10/2016

Managed and performed timely intake processes on referrals including completion of the referral page and family details page if applicable.

Helped in tracking enrollment and supervising timelines by considering federal guidelines, completing various reports and forms, drafting mails and letters as well as resource materials to the families of the patients.

Created and maintained database for well-organized assortment and retrieval of patients and line up details for outside agencies and internal staff.

Maintained an organizational system and filing for supervisors.

Participated in team meetings, managed correspondence, shared meeting responsibilities, responded to routine requests, and assisted with the collaboration of professional learning and development.

Requested details from outside agencies to assist the patients' families.

Ordered assessment and instructional equipment, supplies, and materials for the staff in case of the absence of the primary concerned person.

HRA/Bainbridge Job Center: Bronx, NY 8/2013 - 11/2015

Citi Corp/HRA/HASA Jerome Center: Bronx, NY

Work Study/Internship

Internship-Administrative Duties

Answered all Director’s and clinical incoming calls.

Filed all clients Fair Hearing decisions, pending cases and registered clients for clinical admittance.

Received and distributed incoming mail and prepared outbound mail for shipment.

Office of the Impartial Chairperson/Local 6 Administrative Assistant - New York, NY 3/2004 - 6/2011

Managed the Chairman’s office; assisted with expense reports, coordinated meetings; managed all Voluntary Settlement Agreements and case decisions.

Performed all duties required to manage the office with organization and cost effectiveness (catering, scheduling meetings, mailings, asset/office supply management).

Managed contacts for all upcoming cases, scheduled case hearings, and prepared and secured extremely sensitive documents.

Ensured that all office procedures were followed and maintained.

Education

Monroe College Bronx, NY

Major: Bachelor’s Degree - Health Services Administration Graduated June 2014

Associate degree - Hospitality and Tourism Management Graduated June 2006

Focus Career Solutions, LLC - Security Guard Training - 8 Hour Certificate 12/2024

Focus Career Solutions, LLC - Security Guard Training - 16 Hour Certificate 12/2024

F01 Fire Guard for Impairment (Citywide) Pending

Coursework

Medical Terminology, Performance Improvement, Community Health, Business Finance and Business Ethics

Concepts of Managed Care

John Hopkins Course Certificate: Covid-19 Contact Tracing

QTP Travel Trace Program

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