Account Manager Sales

Paul Plifka

Shrewsbury, MA ***** 508-***-**** **********@*****.***

SALES ACCOUNT MANAGER

Results-driven and process-oriented Sales Account manager with a strong history of driving business growth and customer retention at McKesson Medical-Surgical. Proficient in consultative sales techniques and CRM systems, adept at cultivating robust client relationships and utilizing data analysis for informed decision-making. Notable achievements include significant account expansions, underpinned by exceptional client onboarding and territory sales management capabilities. Committed to leveraging these skills to further enhance sales performance and boost client satisfaction. Skills:

Consultive Sales Techniques

Detail Oriented

Data Analysis

Customer Oriented

Business Growth and Retention

Client Onboarding

Sales Presentations

Lead Prospecting

CRM Proficiency

MS Office

Regulatory Compliance

Territory Sales Management

PROFESSIONAL EXPERIENCE

Glove Cleaners and Safety Products Plainville, MA Sales Account Manager, 01/2024 to 05/2024

Managed accounts to ensure customer satisfaction and account retention.

Delivered sales presentations focused on offerings and unique advantages over competitors.

Executed strategic sales plans to expand customer base and revenue.

Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.

Contacted prospective or existing customers to discuss how services can meet their needs. McKesson Medical-Surgical Northborough, MA

Account Manager Post Acute, 05/2016 to 09/2023

Promoted into this position and developed and maintained relationships with key accounts to ensure customer satisfaction.

Created comprehensive reports on account performance and presented them to senior management.

Drafted proposals outlining services, costs, and benefits for prospective customers.

Maintained accurate records of all customer interactions in the CRM system.

Develop sales presentations or proposals to explain service specifications. McKesson Medical-Surgical Northborough, MA

MediMart Corporate Account Manager, 2003 to 2016

Managed the onboarding process for new customers by providing training support where needed.

Scheduled appointments, managed call volumes, and followed up on assigned leads.

Helped clients achieve business goals by consulting on needs and developing customized solutions.

Maintained consistency in service, responsiveness, and follow-up to keep accounts satisfied and maximize revenue.

Monitor market conditions, innovations, and competitors' services, prices, and sales. EDUCATION

Westfield State University BS in Business Administration and Management Springfield Technical Community College AS in Computer Information Systems

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