Customer Service Data Entry
Resume:
Hermika R. Profit
Fresno, TX 77545
********@*****.***
Cell: 832-***-****
OBJECTIVE:
To obtain a position within an organization that will allow me to utilize my technical and communication skills, experience, and willingness to help others.
EDUCATION:
Cornell University
Certificate in Women's Entrepreneurship July 2022
Letourneau University (online) 2015- 2017
Longview, TX
Grand Canyon University (online) 2011- 2014
Phoenix, AZ
Pearland High School 2000- 2004
Pearland, TX
SKILLS:
Customer Service 10-Key Microsoft Suite
Sales Typing (55 wpm) Training
Customer Relations Filing Rapport Building
Bookkeeping Data Entry Fast Learner
CERTIFICATION:
Cornell University
Certificate in Women's Entrepreneurship July 2022
REALL Women 2 Women Mentoring Ministry October 2024
Notary Public
Notary ID# 135204598 Term of Office 12/16/2004 -12/16/2028
WORK EXPERIENCE:
10/ 2021- Present J.W.Y.N Custom Designs, LLC Fresno, TX
CEO and Founder
Design apparel and gifts
Marketing and sales
Provide customer service
Keeping track of finances and accounting
Planning/ take orders
Inventory of products and services
02/2016- 10/ 2021 Project Manager Fresno, TX
Managing my household
Making phone calls
Taking my children to therapy
Resource fairs and attending webinars
Excel spreadsheets for budgeting and money managing
Paying bills
Bookkeeping
Send out emails
01/ 2014-02/ 2016 Houston Independent School District (H.I.S.D) Houston, TX
Academic Tutor at Dogan Elementary School
Pull out 3rd, 4th and 5th grades for Reading
Help them prepare for the STAAR Test
Help with reading comprehension, fluency and recognizing words/vocabulary
02/2006-10/2013 Wal-Mart Pearland, TX
Customer Service Rep/Cashier
Customer Service
Multi-line phone calls
Train new associates
Money handler (key holder)
06/ 2003-04/2006 Quizno’s Pearland, TX
Associate/Seasonal Groundskeeper
Greet customers
Take orders
Money handling
Provide customer service
Volunteer Experience:
09/ 2024-05/ 2025 CPAC -Campus Planning Advisory Council
Rosa Parks Elementary School
Serves in an advisory role to assist the principal
Meet quarterly to discuss plans, budgets, events and opportunities
08/2023-Present PTO Member
Rosa Parks Elementary School
Volunteer at school events and help on campus when needed
10/2024- Present OCKids Registration Team Member (Children’s Ministry 0-6th grade)
One Church at Harvest Point Church
Make sure parents or adult sign in children
Check-in first timers, guide them to their classrooms and give them directions for pickup
Help in classrooms if needed
Hall monitors for restroom
Responsible for insuring snacks
Takes attendance
Help with dismissal if needed
Team meetings once a month on 3rd Mondays
Team socials quarterly
10/2024- Present POP Registration Team Member (Petals of Praise Dance Ministry)
One Church at Harvest Point
Check-in dancers
Take attendance and reach out to dancers that have 3 absences or more
Team meetings once a month on 2nd Tuesdays
Team socials quarterly
01/2025-Present REALL Women 2 Women Mentoring Ministry (Communications Team Member)
One Church at Harvest Point
Assist communications lead with sending out birthday greetings
References Available Upon Request
Contact this candidate