Accounts Receivable Customer Service

MaryAlice Baldwin

New Bedford, MA ****** 617-***-***** *****************@*****.***

Versatile worker with expertise in assisting in office or home care with strong recordkeeping skills.

Bringing extensive background in accounts receivable, office administration and related roles. Adept at

drafting company documents and maintaining organizational records with accuracy.

SKILLS:

Microsoft XP, Excel, PowerPoint, SharePoint · Process optimization · Excellent work ethic· Finance·

Information security· Detail-oriented · Ability to work effectively both independently and in groups.

Money management, hospitality.

· Willingness to learn

PROFESSIONAL EXPERIENCE:

South Coast (Business Center) September 2024- Present

. Patient access

.Answering phones

.Scheduling appointments

Marriott Hotel (Management) November 2022 - January 2024

• Delegated shifts from open to close, night auditing

• Organize schedules for staff

• Inventory management

• Provided outstanding customer service

Shriners Children's Boston May 2022 – September 2022

• Verified insurance for incoming patients

• Answered incoming phone calls

• Scheduled appointments for current and future patients

St. Elizabeth’s Medical Center (Unit Secretary) Nov 2021- May 2022

• Managed the front desk and appointment scheduling for all patients

• Scheduled MRI’s, CT Scans and EMG’s

• Scanned paperwork into the patient's chart

• Faxed paperwork for patients to other facilities

● Managed accounts payable, including, receiving, processing, and verifying invoices.

● Implemented new AP procedures into the system.

● Performed day to day processing of accounts payable transactions.

● Compiled appropriate documentation for adjustment, reviewed and processed transactions.

● Review expense reports in accordance and performed reimbursement if required

Shake Shack (Store Manager) January 2019- August 2021

• Delegated shifts from open to close

• Organize schedules for staff

• Inventory management

• Provided outstanding customer service

Superior Farms (Accounts Receivable Clerk) May 2016- September 2018

• Recorded payment information and other pertinent information such as addresses and phone

numbers.

• Reconciled account information and reported figures in general ledger by comparing to bank

account statement each month.

• Prepared billing statements and invoices for customer purchases and recorded transaction date,

price and fees to support accuracy.

• Completed bi-weekly payroll for company employees, including calculating taxes, vacation, and

sick time.

Tempus Unlimited (Personal Home Care Aide) October 2013- 2024

• Adhered to professional standards, home care policies and procedures

• Monitored, tracked and conveyed important patient information to healthcare staff to help optimize

treatment planning and care delivery

• Completed all home cleaning tasks

• Scheduled and accompanied clients to medical appointments.

• Provided outstanding customer service

EDUCATION: General Education Development Certificate Boston, MA2002

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