Michele O’Malley
*** ********* **. *************, ** 48421 734-***-**** ************@*****.***
Professional Profile
Well-regarded professional with banking experiences: capable to validate checks, endorsements, credit card advances, cash ordering, balancing drawer, and safety bonds. Ten-key by touch, type 48 WPM.
Education
Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2021
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate
RELEVALANT PROFESSIONAL EXPERIENCE
Comerica Bank, Belleville, MI 10/17/2021 – 5/23/2024
Teller
Daily transactions, balancing ATM, night drop deposits.
Cash and coin ordering for Branch – ATM, TCR, and customer requests
Balancing Vault, drawers, and ATM
Validating checks for endorsements, black light IDs, deposits – cash and checks, withdrawals via checking, savings, CD, IRA’s, and cashing and depositing savings bonds.
Process cash advances for customers, Direct Express, and WaytoGo cards.
Handled lots of business customers, large cash deposits with multiple checks.
Able to handle lines, one customer at a time.
Busy, high, customer branch.
Attention to detail, accuracy
Dash Teller system
Premier Neurology and Pain Specialist, Wyandotte, MI 07/2021 – 9/2021
Medical Billing Specialist
Obtained pre-authorizations and referrals and documented information via EPIC HER
Reviewed patient bills to ensure they were completed and accurate
Used billing software, including paper claim processing programs, to review, prepare and transmit claims to the appropriate party.
Worked with patients to set up payment plans and manage collection accounts
Updated cash spreadsheets as payment were received
OrthFI – Denver, CO 01/2017 – 12/2018
Data Entry Clerk/Claims Processing
Managed billing for 20 Orthodontic practices, processed insurance claims, filed claim appeals, submitted corrected claims, collected and posted payments, and ensured claims were completed properly.
Posted insurance payment to patient ledges, scanned paper checks into electronic systems, and communicate with insurance companies in regard to missing payments
Entered data into computer, operated variety of offices machines, and performed administrative duties
Located and corrected data entry errors and maintained logs of activities and completed work.
United Healthcare – Centennial, CO 06/1996 – 06/2016
Business Analyst
During tenure, company changed from FHP to PacifiCare and then to United Healthcare.
Managed enrollment of members and dependents for commercial and Medicare insurance.
Handled billing, reconciliation, and ledger adjustments for non-profit groups in the area.
Loaded Medicare coding for system using UB04 diagnosis related groups, ICD-9 CM, ICD-10 CM, HCPCS II and CPT Codes.
Configued hospital and ancillary contracts for claims payment with inpatient and outpatient coding and rates
Edited member profiles, updated death certificates and dependent information, consulted with clients in regard to bills and payments, oversaw capitation reporting, and ensured members were in correct program.
Managed Medicare accounts, tested Medicare 835 and 837 electronic claims transmission, loaded UB and CMS codes and hospital contracts into system, and assigned rates and form of payment.