Customer Service Client
Resume:
LATOYA JONES
Proven track record in enhancing operational efficiency and customer satisfaction at
Agate, showcasing expertise in cooking and exceptional organizational skills. Spearheaded initiatives that significantly improved food quality and safety, while fostering strong community ties as a Shelter Advocate. Excelled in multitasking and maintaining high cleanliness standards, underpinning a commitment to excellence and client service.
Skills
• Customer service
• Cooking
• Cleaning and organization
• Food handling
Work History
2018-02 - 2024-12 Cook
Agate, 714 Park Ave N
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
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Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
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Prepared meals efficiently under time constraints for timely service during peak hours.
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Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
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Prepared food items in compliance with recipes and portioning control guidelines.
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Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
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Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
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Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
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2021-04 - 2024-07 Shelter Advocate
BROOKLYN PARK, MN
55445
***********.**@*****.***
Bold Profile
Agate, 510 7th St
Strengthened relationships with local service providers by attending regular networking meetings and maintaining open lines of communication.
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Maintained accurate documentation of client interactions, ensuring compliance with funding requirements and confidentiality guidelines.
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Developed grant proposals highlighting program successes leading to increased funding opportunities for agency growth initiatives.
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Educated clients on their rights and options related to housing, employment, legal matters, and healthcare services.
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Connected clients with community resources and services, empowering them to achieve self-sufficiency and stability.
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2015-02 - 2017-09 CNA
Anoka Professional, 4421 Central Ave Ne
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
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Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
•
Prepared meals efficiently under time constraints for timely service during peak hours.
•
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
•
Prepared food items in compliance with recipes and portioning control guidelines.
•
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
•
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
•
Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
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2017-07 - 2019-03 Housekeeper
Anoka Professional, 4421 Central Ave Ne
• Disinfected and mopped bathrooms to keep facilities sanitary and clean. Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
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Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
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• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors. Education
2004-09 High School Diploma
Southwest High School - 4615 France Avenue South
Cna certificate,
Search safe certification
Certifications
Can certificate
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