Personable and detail-focused with strong analytical skill

Kenneth Chinyere

506-***-**** **********@*****.*** Dieppe, Canada E1A 8Y3 Permanent Residence

SUMMARY

Personable and detail-focused with strong ability to build and maintain customer relationships. Knowledgeable in customer relationship management and skilled in data analysis to drive strategic decisions and enhance customer satisfaction. Capable of delivering impactful results through effective communication and problem-solving, a Permanent Residence of Canada.

SKILLS

Strategic Thinking

Relationship Building

Communication

Sales and Business Development

CRM Software (Sales Force)

Sales Analytics

Microsoft Office (Word, Excel)

Time Management

Negotiation

Problem Solving

Collaboration

Merchandizing

EXPERIENCE

Key Account Executive, Seven up bottling company Ltd, December 2019-November 2024

Aba, Nigeria

Consistently exceeded quarterly sales targets, resulting in a 15% year-over-year revenue increase

Maintained a 95% client retention rate, ensuring long-term relationships and loyalty

Secured 20 new major accounts, contributing to a 10% increase in market share

Successfully upsold/cross-sold services to existing customers, resulting in an average 10% increase in annual spend

Achieved an average customer satisfaction rating of 4.5/5, exceeding company standards

Facilitated cross-functional team meetings, resulting in improved communication and streamlined processes

Received 'Account Executive of the Year' award for outstanding performance and contributions to the company's growth

Sales Analyst, Seven up bottling company Ltd, January 2017-November 2019

Aba, Nigeria

Analyzed sales data, identifying areas of untapped revenue opportunities by both sales teams and customers

Developed and implemented a predictive modeling framework, improving sales forecast accuracy with the use of graphs and trends

Streamlined sales processes, reducing sales cycle length by 10% and increasing conversion rates by 5%

Developed a customer segmentation strategy, resulting in a 10% increase in targeted marketing efforts and 6% increase in customer retention

Designed and implemented sales dashboards, reducing reporting time by 50% and improving sales team visibility

Sales Secretary, Seven up bottling company Ltd, December 2012-December 2016

Aba, Nigeria

Streamlined administrative processes, reducing administrative tasks by 25% and increasing sales team productivity by 25%

Provided exceptional customer support, resulting in a 95% customer satisfaction rating

Assisted sales teams in meeting sales targets, contributing to a 10% year-over-year revenue increase

Coordinated complex sales events, ensuring timely execution and positive feedback

Maintained accurate sales records, achieving a 99% data accuracy rate

Effectively communicated with sales teams, customers, and stakeholders, ensuring clear understanding of sales strategies

EDUCATION AND TRAINING

Bachelor of Science

Forestry and Wildlife Management, Federal University of Technology, Yola Nigeria. December 2010

Education is recognized in Canada by WES as a Bachelor degree.

WEBSITES, PORTFOLIOS, PROFILES

https://www.linkedin.com/in/uchenna-kenneth-chinyere

CERTIFICATIONS

Foundation; Data, Data Everywhere. January 2023

Ask Questions to Make Data Driven Decision. May 2023

Prepare Data for Exploration. August 2024

COMMUNITY SERVICE

Volunteer Decorator,

Moncton Cares, Moncton, Canada

Assisted in planning and designing decorative schemes for events and spaces.

Coordinated with team members to set up and tear down decorations.

Utilized creativity and attention to detail to ensure visually appealing decorations.

Clothes Sorting

Office Administration

Presentation and Content development.

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