Bottle Service Los Angeles

Fernanda Luce

323-***-**** ****.********@*****.*** Bilingual: Spanish

Job Experience:

Estelle’s Social Lounge, Austin, TX June 2024 – September 2024 Cocktail Server / Bottle Server

Plan, organize, and control the operations of a cocktail lounge / bar.

Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

Mixing, garnishing, and serving alcoholic and non-alcoholic drinks according to company specifications J-Prime Steakhouse, Austin, TX September 2023 – June 2024 Server / Trainer

Maintained professionalism while interacting with patrons to promote inquiries and order placements.

Offered comprehensive assistance to guests by effectively communicating details regarding the menu, providing personalized suggestions, and swiftly processing their orders.

Trained in wine and liquor service, enhancing guest experiences positively. Nobu, Los Angeles, CA January 2022 – July 2024

Reservationist / Hostess

Facilitated customer reservations for many NOBU locations through phone and online platforms.

Managed updates to reservation records, availability, rates and other data in the computer system.

Promoted positive customer relations through the provision of excellent service to patrons. The Glen, Frisco, TX February 2023 – September 2023 Server

Performed consistent inventory audits for supplies utilized throughout bottle service shifts.

Prepared impressive VIP bottle service kits consisting of garnishes, mixes, and bottles to engage with guests.

Delivered VIP bottle service in an upscale environment, serving large guest parties and celebrity clientele.

Served and attended to a high number of customers daily while consistently providing outstanding service. Legacy Food Hall, Plano, TX November 2022 – June 2023 VIP Bottle Server

Legacy Food Hall is a three-story, 55,000+-square-foot space with more than 20 curated food stalls and 5 full- service bars with live music, brewery and other events held here.

Served as a VIP server for various occasions, including concerts, events, company buyouts, and holiday celebrations.

Knowledge of cocktails, spirits and wine available.

Suggested and provided alcoholic beverages to customers during peak times. The Artist Tree, West Hollywood, CA January 2021 – August 2022 Lead Cannabis Advisor

Handled the regular monitoring of inventory for cannabis products and supplies.

Developed and maintained relationships with vendors to ensure quality product selection.

Conducted daily sales reports to track progress against goals.

Trained new “budtenders” on proper customer service, product knowledge, and store policies and procedures.

Created promotional materials such as flyers, posters, banners. to advertise sales events or new products.

Performed opening and closing duties such as counting cash drawers, setting alarms. Certifications:

TABC Food Handlers ServSAFE Cosmetology

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