Incident Response Account Representative
Resume:
John Griggs
Firewall Infrastructure Operations Engineer
Dallas, TX 75204
*****************@*****.***
EXPERIENCE
Green Vet Tech Services, Irvington, NJ — Incident Response Engineer
August 2021 - PRESENT
●Conduct digital forensics investigations for Fortune 500 companies such as Old Navy, Apple, JP Morgan Chase, Canada Goose esc.
●Document cyber response findings and present then to leadership in a clear, concise manner
●Perform malware analysis and reverse engineering of suspicious files
●Develop cyber response tactics, techniques and procedures
●Investigates, analyzes and responds to cyber incidents within the network environment
Bank of NY BNY Melon, Westborough, MA— Financial Account Representative
August 2018 - January 2019
● Accurately document all customer interactions and transactions in the ORM system, ensuring data integrity and confidentiality
●Effectively handle a high volume of inbound and outbound calls, addressing customer inquiries and resolving issues promptly to ensure high levels of customer satisfaction
EDUCATION
Google Cybersecurity Certification — Certification
November 2024
●Completed an intensive, hands-on program covering foundational to intermediate cybersecurity skills, including threat detection, risk management, incident response and security operations.
●Gained proficiency in key security tools frameworks and best practices in securing systems and networks, with a focus on real-world scenarios and industry standards.
●Prepared for roles like cybersecurity analyst through a comprehensive understanding of security policies, compliance and forensic analysis
University of Akron, Akron, OH -
December 2012
Bachelors of Arts & Science in History
SKILLS
Programming (Python, SQL)
Linux-line Command
Security frameworks, controls esc. (NIST CSF, CIA Triad)
SIEM Tools
Threats, risk and vulnerabilities
Data Collection
Financial Analysis
SOC
Licenses & Certifications
Google Couresa Cybersecurity Certification
Connect and Protect: Network and Network Security
Tools of the trade: Linux and SQL
Detection and response
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