Office Administrator Data Entry

Khadijeh Safari

Calgary, AB 403-***-**** ***********@*****.***

Office Administrator

Experienced office administrator with over 5 years of experience in managing administrative operations, scheduling, and ensuring efficient workflow in dynamic office settings. Adept at coordinating team activities, maintaining records, and streamlining processes to enhance productivity. Skilled in handling customer inquiries and utilizing office software to optimize day-to-day operations. Known for excellent organizational skills, attention to detail, and a proactive approach to problem-solving. Committed to fostering a positive and efficient working environment. Highlight of Skills & Qualifications

● Microsoft Office:Utilized Microsoft Office tools,including Excel for data analysis, Word for document preparation, and Outlook for managing communications and scheduling.

● Meeting Planner:Facilitated monthly and quarterlymanagement meetings for the company

● Phone Call Answering:Professional communication skillswith the ability to manage multiple calls and prioritize requests.

● Customer Service:Proficient in resolving customerinquiries, complaints, and issues in a timely and professional manner.

● Data entry:Skilled in data entry with strong attentionto detail and accuracy.

● Document Management:Knowledge of document controlprocesses to ensure compliance with organizational standards

Relevant Work Experience

Document Clerk (contract), First Canadian Title (FCT), Calgary, AB, March 2024 to June 2024

● Registering the mortgages that we received on a daily basis from various lenders, such as TD, RBC, BMO, and other lenders, into the Motion and Spin systems, which we utilized for FCT.

● Analyzed processes related to the handling of confidential documents, ensuring that security protocols were followed at all times.

● Organized physical files according to company standards.

● Provided technical support on document management systems as needed.

● Assisted other departments with copying, scanning, faxing, and binding documents as needed.

● Developed an efficient filing system for storing and retrieving documents quickly.

● Troubleshot issues related to the printing or scanning of documents using problem-solving skills

● Completed data entry tasks accurately.

Office Administrator, Tribuild Contracting,

Calgary, AB, October 2019 – February 2024

● Provided administrative support to the executive team, including scheduling meetings and managing calendars.

● Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

● Created spreadsheets in Microsoft Excel for record-keeping and reporting purposes.

● Handled incoming calls and directed callers to appropriate departments or employees.

● Answered phone calls and emails to provide information, resulting in effective business correspondence.

● Answered questions from customers regarding products and services offered by the company.

● Provided administrative assistance as required, such as filing documents or handling incoming calls.

● Supported counselors by providing administrative assistance with scheduling appointments, filing paperwork, and tracking data.

● Provided administrative assistance for online courses, such as setting up accounts for new users, resetting passwords, and troubleshooting access problems.

● Trained employees on proper documentation procedures to ensure consistent accuracy and compliance.

Education

● High School Diploma

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