Human Resources Special Education

Cindy Diaz

309-***-**** *********@*****.***

CAREER PROFILE

Management with seven years of experience in medical practice, hospital environment. Accounts Receivable, Billing and Kronos ten years of experience.

Strong analytical skills, including assessing conditions and implementing appropriate intervention. Extensive communication with management, public and peers.

PROFESSIONAL EXPERIENCE

Easterseals

Bloomington, IL

January 2019 to Present

Front Office Coordinator

Responsible for the office reception, greeting visitors, ordering taxis, incoming inquires, controlling access, booking evaluations, first therapy appointments, and ongoing therapy daily.

Provide support for local office administration and not limited to delivery of mail, shipments, answering telephone, checking faxes, emails and referrals.

Coordinate print services and office supplies.

Post receiving, distribution and registration of registered letters and parcels.

Support database for marketing administration and sending digital mailings.

Document management of expenses and receipts.

Order of general stationery and office supplies.

External document storage and destruction.

Support Facilities projects and tasks where needed.

Support Finance administration through receiving of vendor invoices and submitting in a timely manner to accounts payable, plus scanning of invoices.

Support finances through local administration and vendor contact where needed.

Participate on Safety Committee.

Tazewell Mason County Special Education

Pekin, IL

December 2016 – July 2018

Biller/Dictation/Receptionist

Office receptionist, receive and route all Tazewell Mason County and DDRS incoming calls.

Provide back-up support for the Schramm Educational Center.

Secretarial support for all Program Coordinator’s.

Preparation and journal entry of MCSE deposits and Medicaid Coordination.

Data entry for the district and 26 locations.

Requisition/Purchase orders for Tazewell Mason County Special Education and Schramm

Educational Center.

Accounts payable billing support for the accountant.

Audiology coordination and transcription.

Organize and maintain personnel and health files.

Provided services for Therapist, Teachers, and Physicians.

Bethesda Lutheran Communities

Peoria, IL

October 2015 to November 2016

Program Assistant

Answer multi-line phone system and screen calls to appropriate person.

Greeting and screening visitors and provide administrative support to the Area Director and

Program Managers/Case Managers.

Maintain petty cash and petty cash ledgers for seven group homes.

Assisted with Human Resources, new hire, insurance and other paperwork as needed.

Allocating receipts for individuals living in residential homes.

Provided independent review of office procedures and reports, concerns to appropriate management.

Completed and dealt extensively with DHS/Medicaid applications.

Eureka United Methodist Church

Eureka, IL

December 2011 to December 2013

Administrative Secretary

Administrative Secretary to Head Pastor, Children/Youth Director, and Choir Director. Excellent people skills, written and oral communication skills to relate effectively to congregation members, staff and the community. Order supplies, completing and updating the Website daily, Yearly Charge Conference Reports, Monthly Newsletter, Accounts Receivable and Publicity for ongoing and new programs.

EDUCATION:

Associate in Business Administration

Illinois Central College

East Peoria, IL

1983 to 2007

Diploma

Pekin Community High School

Pekin, IL

1980 to 1983

VOLUNTEER:

American Red Cross

Blessed Sacrament Church

Christian Outreach

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