Project Manager Office Coordinator

Sue Nampalli

Hanover Park, Illinois ***** ***************@*****.*** 847-***-****

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Energetic self-directed Project Manager and Coordinator with more than a decade of continually increasing responsible experience in roles requiring the ability to design and deliver customized events and projects in diverse fields. Detail-oriented with a passion for helping organizations and individuals plan and execute events to achieve target results, with expertise in project management, vendor selection and coordination, communication and risk management. Recognized for bringing together team members from all levels in a collaborative spirit to deliver successful solutions and innovation.

Key Areas of Expertise

● Project/Program Management

● Training Delivery & Facilitation

● Continuous Process Improvement

● Focus on EX and CX

● Corporate Event Coordination

● Executive Reporting

● Vendor Management

Recent Career Summary

MAS Plumbing, Roselle, IL: Office Coordinator (Aug 2023 – Sept 2024)

• Work with city and village permit department to acquire on-time permits for efficient planning and completion of projects

• Schedule and manage work assignments in Service Fusion for tracking and completion of the projects

• Create weekly and monthly status reports including outstanding jobs, employee efficiency, revenue projections and actuals.

Bartlett District, Bartlett, IL: Office Coordinator (Sept 2021 – Aug 2023)

• Coordinate scheduling and management of parties and events at the park district, including managing contracts, recruiting temporary helpers, ordering supplies, food and drinks for the events.

• Manage event space bookings using tracking system and in-person event management as needed

• Work with marketing department to create flyer and booklets for large events Dec 2019 – August 2021: At-home mom

United Airlines, Chicago, IL: Interim Project Manager (Sept 2019 to Nov 2019)

• Manage activities of full life cycle of talent acquisition including interviews, short-listing, offers, and onboarding activities.

• Managed information security of sensitive and confidential data

• Comprehensive understanding of recruiting and operations practices, programs, and plans within a large, complex organization

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• Created and managed project plans to meet quarterly goals and targets to meet business needs.

Deloitte, Chicago, IL: Workday Learning and Delivery Specialist (Dec 2018 to Apr 2019)

• Responsible for the development and administration of training programs to meet specific business needs for new and existing team members.

• As Workday Specialist working with HCM, Financial, Payroll, Integration and Government Courses on daily bases.

• Create training courses in Workday and manage the enrollment and learning objectives including assignments, grades, and continuous improvement of students.

• Work with key business leaders to understand the training needs and plan and schedule the courses accordingly based on the recruitment cycle. Griswold Home Care, Elgin, IL: Client Relationship Specialist/Director (Apr 2018 to Dec 2018)

• Manage and oversee all aspects of the delivery of home care services including personnel management, documentation and compliance monitoring and day to day operations.

• Schedule, plan and execute all the client visits including initial intakes and home visits. Maintain and strengthen relationships, both with individual clients through monthly home visits and with referral sources through follow-up visits and phone calls.

• Effectively manage and develop the office staff through mentoring, on the job and other training.

• Ensure compliance with Federal and State regulations and Griswold’s operational procedures, including those of the DOL, HIPAA, etc. ZEBRA TECHNOLOGY, Lincolnshire, IL: Global Learning Delivery Project Manager (Nov 2016 to Apr 2018)

• Manage the delivery of training programs for customers such as Accenture based on their corporate needs.

• Recognized for delivering more than 350 training sessions with 2500+ global participants over six weeks for Change Management Team.

• Track and provide post training debriefs to the onsite operations team by leveraging Excel, Databases and other tools.

• Collaborate with Local Training Logistics Coordinators for delivery information by region to create schedules and budgets for logistics needs

ACCENTURE, St. Charles, IL: SENIOR TRAINER/PROJECT MANAGER (Apr 2004 to Sep 2015)

• Concurrent responsibility for training new hires and members of the senior executive and management teams. Provided technical support, post-training support, and training to session hosts to ensure a high-quality training to distinct clients.

• Recognized for delivering more than 1000 training sessions with up to 150 participants per class during tenure in position with 100% participant satisfaction rating.

• Appointed to develop and instruct a ten-member Bangalore team consisting of premium and courses.

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• Guided Program Managers in streamlining SharePoint data to eliminate duplicate processes and documents

• Managed a 3-year Project with Adobe Connect 9; launched and delivered training classes AON Pension Service Center, Rolling Meadows, IL: HR MANAGER (Apr 1999 to May 2003)

• Intake meetings, screen candidates and schedule all candidate interviews

• Coordinate logistics for interviews and communicates interview details to candidate, making certain she/he has all of the information necessary (detailed directions, dress code, interview logistics, etc.)

• Prepare multi-state payroll on a semi-monthly basis (appx. 300 employees) using ADP Payroll. This includes entering or verifying changes in the system, calculation of exception payments and timely and accurate preparation of payroll data through batch processing and manual entry

• Assist employees with payroll related inquiries

• Prepare balancing reports to ensure payroll documents and transaction match the totals in the payroll system

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