Loraine Kay Hughes
Address: *** **** ****** ********, ** 39507
Phone: 228-***-**** • Email: *******.************@*****.***
EDUCATION
Mississippi State University Starkville, MS Aug 2007 – May 2010
Bachelor of Landscape Architecture
Mississippi Gulf Coast Community College Gautier, MS Aug 2002 – May 2005
Arts and Science Associate, Vice President’s List
EARNED SKILLS
Computer Program knowledge: Auto CAD, MicroStation CAD, DynaScape, DynaScape Color, Google Sketchup, Photoshop, Access, Microsoft Office 365 Programs
Excellent customer services skills.
Project Management
Communication is key and best provided by having updated data readily available or ability to locate data promptly, offering assistance using database software and answering questions about procedures.
High attention to detail and understanding of its significance
Skilled in collecting data, entering information, creating spreadsheets, updating forms and systems, recognizing areas that could use improvement and proposing realistic suggestions, following chain of command, and completing tasks on schedule
Ability to analyze data for correctness and create the necessary forms and reports
Ability to interact well with contractors, business owners, homeowners, large corporations and coworkers on a regular basis through various means of communication
Receiving documents such as PO’s/ Bill of Landings and processing documents through corporate departments
Competence to comply with company policies and procedures, local planning, and zoning regulations and building code requirements
Ability to take on a leadership role, work individually or within a team as needed
Excel in multitasking, working well under pressure, meeting deadlines, and conflict resolution
Heavy equipment operator certified
WORK EXPERIENCE
White Cap & HD supply Gulfport, MS May 2023– Sept 2024
Project Manager & Detailer I
Decipher various resources of information & Engineer drawings to draft detail the placement of reinforcing for construction workers field use plans
Guide contractors & Engineers through the approval process of the drafted field use plans. Once approved, send the materials to the fabrication shop.
Print out tags and drawings for the fabrication shop to use.
Oversee the deliveries of fabricated materials to job sites.
Follow Up with Supervisors on job sites to ensure customer satisfaction.
Oversee all variations of these projects through their approval process, creation of control codes, fabrication release and delivery scheduling.
Double Branch Services, LLC Gulfport, MS Mar 2016 – May 2023
Project Manager, Crew Leader & Lead Designer
Schedule and meet potential customers on residential and commercial properties
Research regulations, call local departments for utilities
Prepare a master plan and construction documents using AutoCAD
Design and render 3D views of properties for the customer to best understand aspects of the job
Calculate material required, stay updated with ever changing prices, bid out accordingly
Contact suppliers to confirm availability of materials, schedule pickup and deliveries
Meet with the local planning and zoning as well as building code services when permits are needed, attend city council meetings for variances
Log daily reports
Layout materials, oversee installation, make recommendations where necessary
Hire and train new employees
Schedule a final walk through with customers, submit final bill
Woerner Landscape Gulfport, MS Sept 2018 – July 2021
General Manager
Increased sales from 1.3 million per year to 2 million in the first 9 months as GM
Within the first 3 months as GM, I brought the store from negative 80 thousand dollars a month to turning a profit for the first time since opening under the previous GM
I was showcased in Mississippi Women’s Magazine’s Home Edit Addition
Professional and friendly service was provided to customers and included: answering calls for orders, scheduling pickup and delivery of materials, taking payments, calling back customers with delays or changes in orders
Created educational information to improve customer knowledge and experience and personalized their time at the store
Calculated number of 18-wheeler loads of materials needed to order each week, submitted orders, assessed quality and count of materials and received PO’s or Bill of Landings, submitted to corporate office, and filed documents
Coordinated night deliveries, rescheduled missed drops
Identified potential problems; servicing equipment regularly and promptly informing employees and customers of changes due to weather
Analyzed sales and inventory, ordered materials ahead of time as to not sell out
Worked with suppliers from all over the US ordering 18-wheeler loads of various materials, prepared for long periods of time delays, changes in fuel cost, weight of the load etc.
Maintained employee schedules, kept employees on task, incorporated extensive new employee training, selectively trained existing employees when necessary
Operated machines such as telehandler, forklift, and tractor
Conducted monthly safety meetings
Accounted for bi-annual inventory data processing
Fisher’s Landscaping Hattiesburg, MS Feb 2016 – July 2018
Landscape Designer / Crew Leader
Created designs using hand graphics and AutoCAD
Prepared bids according to designs generated
Presented designs and bids to clients
Planned each week, accordingly, set out crew, kept crew on task
Everyday duties included: scheduling, selection of materials needed for each job, placement of materials, meeting with clients, keeping daily logs
Paperwork included: time sheets, material logs, customer info
Boomtown Casino Biloxi, MS Aug 2015 – Apr 2016
Grounds Lead
Maintained landscape including mowing, edging, weed eating, herbicide application
Irrigation maintenance and problem solving
Bed maintenance
Hard Rock Hotel and Casino Biloxi, MS Dec 2012 – May 2015
Food and Beverage Bartender
Served high end cocktails and dinners
Delivered excellent customer services
State Theater Starkville, MS Aug 2007 – May 2010
Manager and Bartender
Developed schedule, maintained inventory
Painted several murals within the Historic State Theatre in Starkville, MS
Recognized for mural designs in Starkville Daily News, summer 2009
PROFESSIONAL ORGANIZATIONS
MSU Master Naturalist Biloxi, MS Sep 2015– Present
Learned tools to protect land and water resources
“Promote environmental stewardship within the community through conducting educational activities, projects, and demonstrations.”
Coastal Women for Change Biloxi, MS Oct 2012– July 2019
Planned, developed, and implemented community events and fundraising
Created promotional materials including presentations and flyers
Conducted outreach to local businesses and organizations
Coordinated volunteers
American Society of Landscape Architecture, Student Chapter Member Aug 2008 – May 2010
Organized community service projects - Headed fund-raising projects
Attended bi-monthly meetings to plan guest speakers and community events
REFERENCES
Fred Fisher, Owner
Fisher’s Landscaping
Phone: 601-***-****
Jeff Hart, Corporate Employee
Woerner Landscape
Phone: 251-***-****
Steven Johnson, Manager
White Cap
Phone: 228-***-****