NIKITA SAINI
**** ***** **, ******, **, V*X *M* 672-***-****
**************@*****.***
OBJECTIVE
Dedicated and empathetic professional seeking a customer service role to leverage my strong communication skills and problem-solving abilities to deliver exceptional client experiences and foster customer loyalty.
SKILLS AND ABILITIES
Strong interpersonal and communication skills
Ability to handle customer inquiries and resolve complaints effectively
Cash handling and point-of-sale (POS) system proficiency
Basic inventory management and restocking
Flexibility to adapt to varying customer needs and operational demands
Supporting colleagues during peak hours to maintain efficiency
Ability to follow instructions and contribute to team goals
EXPERIENCE
Super Save Gas Station – Kamloops, BC June 2024 – Dec 2024
Provided exceptional customer service by assisting customers with fueling needs, processing transactions, and addressing inquiries.
Maintained a clean and organized workspace, including restocking merchandise and cleaning service areas to ensure a positive customer experience.
Managed cash and credit transactions accurately, adhering to company policies and maintaining daily financial reports.
Subway – Kurukshetra, India Jan 2023 – March 2024
Prepared and assembled sandwiches and salads according to customer preferences, ensuring accuracy and quality standards.
Delivered outstanding customer service by greeting guests, taking orders, and providing recommendations.
Maintained a clean and sanitary workspace, adhering to food safety regulations.
EDUCATION
Granville College, Vancouver, BC Jan 2025 – Current
Business Administration
Govt Senior Secondary School –Bhagal, India 2022
High School
REFERENCES
Available Upon Request