Administrative Assistant Customer Service

SUNITA SUBBA contact no: 236-***-****

***** *** ******, ****** **, CA. V3X 1M1 **************@*****.***

ADMINISTRATIVE ASSISTANT

SUMMARY

I am patient hard-working employee; strong and physically fit and warm personality

Superior interpersonal skills; providing exceptional customer service and administrative support

Proven ability in planning, organizing, scheduling and and monitoring daily activities

Manage time and stress effectively; work in tight time frames to prioritize and meet deadlines

Active listening and ability to understand customer point of view

Communicate well with individuals on a variety of issues; stay calm in emergency situations

Quick learner; outstanding creative thinking and problem-solving abilities

Friendly team player; work well independently with little supervision

Punctual, reliable, self-motivated; able to take initiative

Adaptable and flexible; able to work all day shifts including stat and weekends

Multilingual; fluent in English, Hindi, Bengali and Nepali

RELEVANT SKILLS

Provide companionship to clients; assist with information regarding services

Resolve customer complaints in accordance with company policies

Ability to create connections and good relationship with the customers

Create a positive environment for customers, other professionals and myself

Replenish stock; keep work area clean and organized

Skilled in answering phones, scheduling appointments, and completing other clerical duties

EDUCATION

Graduated from North Bengal University (India)

EXPERIENCE

Over one year of administrative assistant experience at Siliguri Office (India)

TRAINING

Essential Computer Skills for the Workplace- Diversecity, Surrey, BC, CA 2023

Customer Service Basics and Cashier Training- Diversecity, Surrey, BC, CA 2024

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